Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

If your done with the strip experience.

Posted Sep 8, 2014
Typical holiday inn; nice and clean. The breakfast is good. Something for everyone. I didn't use the pool, but you have to use the hotel right next to it. Pretty lame. Overall a good rating Would stay again.
Comment from Hotel Management
Sep 19, 2014 by FrontOfficeManager, Hotel Management
I apologize about any inconvenience you experienced because of our pool being shared with out adjacent sister property! However, I am glad that it wasn't a major deterrent of your stay and that you were able to enjoy our breakfast and clean rooms! We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
good hotel near vegas, near to all good food places also
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
Awesome place to stay with a pet! Great staff, clean, comfortable. The lady even went so far to accommodate our request for a ground floor room with an patio door for ease with our dog.
Comment from Hotel Management
Sep 19, 2014 by FrontOfficeManager, Hotel Management
I am glad you were able to feel welcome (and that we were able to accommodate your pet as well!) Please keep our property in mind when passing through Henderson in the future! Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel away from the Las Vegas hustle.

Posted Aug 1, 2014
Pros: room, staff, and breakfast
Nice staff, comfortable room. Nice way to conserve energy but still have a nice cool room. Breakfast was really nice.
Comment from Hotel Management
Aug 4, 2014 by FrontOfficeManager, Hotel Management
Thank you for sharing your experience with us!! Please keep our property in mind when passing through Henderson in the future!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
Pleasant experience. Very clean rooms and nice hotel staff.
Comment from Hotel Management
Jul 8, 2014 by FrontOfficeManager, Hotel Management
Thank you for choosing to stay with us!! We hope to see you again soon!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Saint Clair Shores, MI

Very nice hotel

Posted Jun 30, 2014
Pros: We enjoyed their free breakfast spread. That was great. Also the beer, wine, and cookies every evening was a nice touch. The staff was very helpful!
Cons: The only suggestion is to clean the pool more often or leave a skimmer out so guests can skim stuff blown in from the trees.
Location: There were lots of nice restaurants nearby, the sunset station casino was right around the corner, some gambling bars nearby. Also a wal-mart closeby.
Our experience at this hotel was fantastic. There were 6 of us with 2 rooms. Everything that was broken or not working during our stay got fixed in a timely manner. All the staff were very helpful all the time. The breakfast that came with the room was fantastic and every evening they had free beer/wine and cookies. It was very nice. Also, their pool and hot tub was very nice!
Comment from Hotel Management
Jul 1, 2014 by FrontOfficeManager, Hotel Management
WOW!! Thank you for such a fantastic review!!!! Thank you for taking the time to provide us with your feedback!! Please keep our property in mind when passing through Henderson in the future!!!
3 out of 5
Recommended
by Rey from CA

Just your basic hotel

Posted May 28, 2014 on Hotels.com
I had an emergency in Las Vegas on Memorial Day weekend. I drove in at 12:30 in the morning and every hotel room was booked! I checked Hotels.com and found this room in Henderson. It was clean and they served breakfast. It was terrific in a pinch, much more than I expected.
Comment from Hotel Management
Aug 2, 2014 by FrontOfficeManager, Hotel Management
WOW! Thank you for your fantastic feedback!! I am glad we were able to accommodate you during such a busy weekend!! Please keep us in mind when traveling in Henderson in the future!
3 out of 5
Recommended
for Personal Event
by Dave from Arizona

one night stay

Posted May 17, 2014 on Hotels.com
One night only---the room was clean and comfortable, but the a/c was really loud. The walls were paper thin as well. Not a restful sleep. It was close to alot of amenities, but wont be back. We will try another.
Comment from Hotel Management
Jul 19, 2014 by FrontOfficeManager, Hotel Management
Thank you for taking the time to provide us with your feedback! I wanted to apologize for the inconvenience of the loud a/c unit in the room! I apologize that you were unable to have a restful night's sleep. We are getting excited about our renovation starting in July, and I would like to personally invite you back after our renovation so that you can see some of the improvements we have made, especially with regard to room insulation/soundproofing! Again, thank you for posting a review and thanks again for staying SMART with Holiday Inn Express!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted May 12, 2014
The hotel was very nice and clean. It's located in a safe area with restaurants and convenient stores nearby.
Comment from Hotel Management
May 18, 2014 by FrontOfficeManager, Hotel Management
WOW! Thank you for taking the time to provide us with a great review! Please keep our property in mind when traveling through Henderson in the future!
5 out of 5
Recommended
by A verified traveler

Posted May 10, 2014 on Hotels.com
the staff could not have been nicer from the front desk to housekeeping. thank you
Comment from Hotel Management
Jul 19, 2014 by FrontOfficeManager, Hotel Management
We take great pride in our staff's service and are always looking to exceed guest expectations! Thank you for posting such a thoughtful review! We hope to see you again soon!