Ratings based on 200 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby JANET from St. THOMAS, ON
JUST FAR ENOUGH AWAY FROM VEGASPosted Mar 2, 2014
Pros: THE LOVELY SIZE ROOMS.
Cons: THE STAFF AT THE FRONT DESK, ESPECIALLY THE GENTLEMAN WHO WAS ON DUTY EVE. SUNDAY FEB. 24/14. NEVER HIS FAULT FOR ANYTHNG, YET IT WAS PROVEN IT WAS.
Location: GREAT LOCATION TO BIRD MIGRATION PARK. LOTS OF SHOPPING & RESTAURANTS. 17 MILES TO THE VERY LOUD VEGAS STRIP.
WE LOVED THIS HOTEL SO MUCH FOR THE ROOM AS IT IS SO VERY COMFORTABLE. HOTEL STAFF NEEDS AN ATTITUDE ADJUSTMENT BUT YOU HAVE TO OVER LOOK THAT ONCE YOU GET INTO YOUR WONDERFUL ROOM. YOU MAY HAVE TO SWITCH ROOMS TILL YOU GET WHAT YOU PAID FOR & IF YOU ARE AN EXPEDIA CUSTOMER AS WE WERE WELL THEN THEY BLAME EVERYTHING ON EXPEDIA. IT IS VERY SIMPLE, I PAID $9.50 MORE A NIGHT FOR A CERTAIN TYPE ROOM I WANTED. STILL NEVER GOT THE FIREPLACE I PAID FOR BUT I WAS NOT MOVING AGAIN BUT THE ROOMS AND HOTEL ARE VERY LOVELY.
for Everyoneby rosa from phx az
Beautiful ,, but sad we were treatedbadly yPosted Feb 27, 2014
Great rooms , prices, overall grea. Experience until.we went ti breakfast i had to walk away and check out everyone there were rude and racially discriminating the servers and quest were mean
for Familiesby A verified traveler from Utah
Great family hotel away from the stripPosted Jan 20, 2014
Pros: Close to the 215 freeway in Henderson. No slot machines in the hotel. Easy access to local parks and Hoover Dam.
Location: Can order Pizza Hut or Applebees delivered to your door (both across the street). Near lots of parks, restaurants, 20 min drive to Hoover Dam.
We stayed two nights in the two bedroom, two king bed suite with our three sons for a lacrosse tournament. The room had a balcony that overlooked the pool area and had a great view. The suite had two separate bedrooms with doors, and each room had its own bathroom. The couch in the living area also pulled out into a bed. The suite had a full kitchen with stove, fridge, dishwasher, sink, etc. The beds were very comfortable, and the bathrooms were huge. The master bathroom had a jetted tub and tile and glass enclosed shower. In short, the suite was very roomy, very comfortable, and absolutely perfect for our two night stay. The staff was very helpful, and the breakfast was good. I will not hesitate to book this room again for future stays in Vegas.
for Business Travelersby Connie S. from Murrieta
No hot water makes for a bad ratingPosted Dec 9, 2013 on Hotels.com
Checked in, went to my room only to find there was no hat water. When I called the front desk, their answer was that they were very sorry, they have had problems for a few days and thought they had it fixed. When I enquirer about moving my reservation to another hotel, they didn't offer to help, said I had to contact hotels.com, which I did. Hotels.com was very friendly and sympathetic and took care of everything.
Recommendedby Vlove from Reno NV
Nice placePosted Nov 15, 2013 on Hotels.com
It was a quiet, comfortable stay!
Recommendedby Mike from Phoenix
Posted Nov 15, 2013 on Hotels.com
Great hotel, very clean great breakfast and great staff.
for Everyoneby A verified traveler
Posted Nov 5, 2013
for Couplesby Luis from Dayton
Weekend Romantic getawayPosted Nov 1, 2013 on Hotels.com
Great hotel, staff and location.The only less good thing was this noise from the air vent in the bathroom. Great location, about 20 min from the strip and excellent neighborhood with stores, restaurants and good roads. Good breakfast.
Recommendedby Barbara Paarz from Twin Lakes, CO
Hotel staffPosted Oct 31, 2013 on Hotels.com
Great hotel but had a few problems. They say they offer an airport shuttle but didn't at 6:15 AM. Took them 5 and a half hrs. to get us into a bigger room after day 3 of staying with them!!!! Hung out at the pool waiting with 2 infants and a toddler!
Recommendedby Miller from california
Posted Oct 29, 2013 on Hotels.com
I think service was good location not so but pool is not heated like the manager told me. It was very clean personal was very nice and helpful would stay again.