Ratings based on 1,351 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
87% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Location is good,

Posted Jun 4, 2015
Pros: Location to strip
Cons: Needs to be cleaned and the outside powerwashed. The carpets in rooms need to clean, but mostly replaced.
Location: Near the strip where all the action is.
Be prepared for deposits to put up and so far can't tell if canceled or return.
Comment from Hotel Management
Jun 5, 2015 by mchute, Hotel Management
Thank you for your review and your business. We appreciate your feedback and hope to see you back soon. The security deposit is refunded upon checkout; it typically takes 3-5 days for the authorization to be deleted by your bank.
1 out of 5
by A verified traveler

The most horrible experience

Posted May 31, 2015
Pros: Nothing
Cons: Everything
The day we checked in the sheets had stains and pubic hairs. We called the front desk to have them change and they said that there was no housekeeping at night so the security would bring sheets so we could change the beds ourselves. When we told the front desk about they didn't care.
Comment from Hotel Management
Jun 2, 2015 by mchute, Hotel Management
Thank you for taking the time to share your comments, we appreciate all feedback. I apologize that you experienced some issues with your accommodations. I can assure you that I will look into the matter mentioned and I thank you for your review.
4 out of 5
Recommended
for Everyone
by A verified traveler from wyoming

Great location comfortable rooms

Posted May 31, 2015
We stayed here because it was the only pet friendly hotel with reasonable rates we could find for Memorial Day weekend. I was a bit nervous because of some negative reviews and less than queen size beds, but we just needed a place. The beds were small but surprisingly comfortable. The room and pool were nice enough that we spent more time in than we planned. The staff even managed to get us some extra pillows in the middle of a check in rush when they were booked solid. Would stay again even if not my only option.
Comment from Hotel Management
Jun 2, 2015 by mchute, Hotel Management
We are truly happy that you enjoyed your stay in one of our remodeled rooms. Thank you for you’re the review and for your business. We look forward to seeing you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2015
Very confortable and close to the strip. It was clean and the staff is great! I would consider staying there again.
Comment from Hotel Management
Jun 2, 2015 by mchute, Hotel Management
We are thrilled that you had such a wonderful experience at the Howard Johnson Tropicana! Thank you for sharing your valuable comments regarding your stay with us. Thank you for being our guest, we sincerely appreciate your business!
3 out of 5
Recommended
for Everyone
by A verified traveler

My stay at Howard Johnson's Motel.

Posted May 22, 2015
It was a standard motel room with hair dryer, coffee maker etc. The motel is a little moved back from Tropicana Avenue. The pool was very small. There were homeless people sleeping in the very front parking lot close to the street. Technically, not on Howard Johnson's property.
Comment from Hotel Management
May 26, 2015 by mchute, Hotel Management
Thank you for sharing your feedback, we appreciate your comments. We are happy that you enjoyed your stay and hope to see you back soon.
1 out of 5
by A verified traveler

Howard Johnson

Posted May 20, 2015
Pros: The beds are very comfortable
Cons: Remodel the bathrooms where they can be bigger. Also, add microwave and/or fridge in room. Definitely offer breakfast in lobby
The rooms are very small and the bathroom is even smaller. There was no microwave or small fridge. There was no breakfast or coffee in lobby. This NOTHING like the Howard Johnson in Lubbock, TX. I would not recommend this place to anyone
Comment from Hotel Management
May 21, 2015 by mchute, Hotel Management
Thank you for your review, we really do appreciate all opinions. We apologize that our rooms don’t have all the amenities that you have seen at another property.
3 out of 5
by A verified traveler

It was not nice.

Posted May 18, 2015
Pros: Nothing
Cons: They need to fix things in the room
Location: N/A
The shower look dirty, the people next door woke me up at 6:00am talking loud outside the door, I wouldn't every go back to that hotel again.
Comment from Hotel Management
May 19, 2015 by mchute, Hotel Management
Thank you for sharing your comments regarding your visit. I apologize that your neighbors were not considerate and made too much noise. Our front desk staff is as helpful as they are friendly. We hope you give us another chance to prove we are dedicated to your satisfaction. For future reference please call the front desk and they will be more than happy to find you another room.
1 out of 5
by A verified traveler

smoking room are terrible, need clean everything,

Posted May 18, 2015
Pros: location
smoking room smell really bad, ... carpet need replace. replace a.c. unit
Comment from Hotel Management
May 19, 2015 by mchute, Hotel Management
Thank you very much for sharing your feedback regarding your experience at our hotel and I apologize that your stay with us was anything less than perfect. I can assure you that I will share your comments with the housekeeping staff. For future reference please contact the front desk if you are not completely satisfied with your accommodations. Thank you for your business.
2 out of 5
by A verified traveler from las vegas

Off the strip is just "off"

Posted May 17, 2015
Pros: The hotel staff was very nice to deal with
Cons: Cleanliness, refill the toilet paper, change the shower curtain, replace the towels
Location: Great restaurant in parking lot Great convenience/ liquor store
The area this hotel is in had a lot of homeless people begging for money. There was a lot of people sleeping outside, smashed bottles everywhere and a rather grungy area. There was 4 people staying in our room but only 3 towels that we had to ask to be changed. The room was very unclean. The shower curtain was very brown on the bottom and you could tell it hadn't been washed in some time. Never really felt safe in this place. I wouldn't recommend this place at all if you have children or teenagers. Stay closer to wear you want to be and spend the extra buck.
Comment from Hotel Management
May 18, 2015 by mchute, Hotel Management
Thank you for taking the time to share your experience, I sincerely apologize that your stay was anything less than perfect. For future reference please call the front desk if you are not completely satisfied with your room. Thank you again and we hope you come back soon.
1 out of 5
by A verified traveler from NY

Cheap hotel but bathrooms are very dirty

Posted May 14, 2015
Cons: Install new bathtubs & toilet bowls
You will find this hotel very cheap. Overall it was ok. Bathroom were very dirty, nothing the house keeper can do. Because there were very hard stains in the bath tub plus the toilet bowl. It looks very dirty and awful. I believe its hard to get rid of it for the housekeeper & hotel owner or franchise should change it or fix it.
Comment from Hotel Management
May 15, 2015 by mchute, Hotel Management
Thank you for your feedback and your business. We are in the process of renovation 100 guest rooms, we hope you come back soon and try out our new rooms. We apologize for any inconvenience.