Overall our stay was just ok. However, we did have some issues that came across.
First, check in was sinple, besides the line, but every other hotel on the strip that we went by, had a line.
The first day, wgile checking for a safe we found clothes in one of the drawers, dirty and smelly clothes belonging to a woman and a man, including underwear. We called the front desk, a security girl came and took them.
The 2 chairs in the room seem that they havent been cleaned in forever, filled with stains, that was not appealing to sit on.
Also, everyday we left before 11 am and housekeeping never came to make the room during the whole 4 days we stayed. We thought it might be because of the time, we r leaving the room, but even when we left at 9am the room was never made. To the point we run out of toilet paper on the last day, well at least it was the last day.
We never use any of the amenities in the resort because we had tours and mostly walked around and shop, but we still have to pay the " resort fees"? Per night?? How about u have someone at the entrance of the gym or ur pools so you can check who's using the amenities and whos not, so you can charge them or not. Wr found it very tricky and unfair that we have to pay for something we dont even use and on top of that we have these inconveniences in the room.
When we talk to the front desk people ans supervisor about these, they didnt acknowledge it, but were so adamant i will have to pay them for the fees regardless.