Ratings based on 7,470 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

3rd visit

Posted Nov 11, 2014
Happy as always in my 3rd visit, will be back soon
3 out of 5
by A verified travelerfrom Philadelphia, PA

Nice place,

Posted Nov 11, 2014
Hotel was very busy. Rooms were noisy, could hear the road noise on the 22nd floor. Overall a nice place but probably would not stay again. Busy hotel translates into long lines everywhere from check in to Starbucks coffee line. When I go back I will stay someplace off the strip. Liked the Hard Rock Hotel and Casino when I visited there...
Comment from Hotel Management
Nov 17, 2014 by MGM Grand, Hotel Management
Dear Dave: We appreciate your candid assessment of MGM Grand. While it would seem you enjoyed much of your time with us, your comments indicate we can do a better job to serve the needs of our guests. We value your patronage and insights, and hope you will reconsider MGM Grand in the future. Sincerely, The Guest Experience Department MGM Grand – Las Vegas
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
My only issue was that our room wasn't made up one day. Granted we stayed in fairly late; but 1:30 pm - especially in Vegas, shouldn't be too late to make up a room. We didn't get back to the room until early evening to discover this, so it didn't seem worth tracking down housekeeping at that time.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom b

One of the best but not if you have kids with you.

Posted Nov 10, 2014
Fantastic stay. We had our kids with us and didn't find much to entertain them except the shows.
Comment from Hotel Management
Nov 16, 2014 by MGM Grand, Hotel Management
Dear Valued Guest: Thank you for sharing your fantastic MGM Grand experience. We strive to give every guest a truly memorable visit by offering the very best in amenities, attractions, and entertainment, as well as attentive and friendly customer service. There is always so much to see and do here, so don't stay away too long. Sincerely, The Guest Experience Department MGM Grand – Las Vegas
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Regina

Big hotel

Posted Nov 9, 2014
Pros: It has everything in one hotel
Cons: Bed comfort
Location: It is located at the strip with easy access to both the bus and monorail
The hotel was huge. After a few days we were able to find our way around. We had a great time.
Comment from Hotel Management
Nov 17, 2014 by MGM Grand, Hotel Management
Dear Edith: We appreciate your generous comments and enthusiastic review of MGM Grand. Our spacious property is impressive, indeed, and it offers a wide array of the best amenities, attractions, and entertainment for our guests to enjoy. Thank you for sharing your comments. We hope you will return shortly. Sincerely, The Guest Experience Department MGM Grand – Las Vegas
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, California

Best hotel on the Las Vegas Strip!

Posted Nov 8, 2014
It was an amazing experience! MGM Grand hotel has it all! Perfect restaurants, best nightclub ever, Hakkasan! I love this hotel!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Nice Hotel on the strip

Posted Nov 7, 2014
Pros: Staff were great
Cons: Check in
Location: Great Location if you like being on the strip
Check in was brutal stood there for what seemed an 1 hour. There were two staff on check in. And what was happening was there were young people coming up to the counter oblivious to the guest's waiting to check in, hammered and complaining about their key not working.probably because they kept it to close to their phones. And the check in staff wouldn't say no! Meanwhile there was an elderly couple standing in front of me almost collapsing because of the waiting time. MGM should have an auto check in service.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

A nice Hotel

Posted Nov 6, 2014
Pros: I liked our room , but the tempeture was to low.
Cons: Put coffee machines in room and refrigerator.
Location: Nice shopping center and stores near the hotel.
The hotel was very nice but it was sometimes confusing to read the signs. Playing the slots was pretty good but wanted to have more pennie machines the said one bet and one line. We found some but since we are not gamblers it was hard to find the one penny slots with one bet per line. I also thought that the restarants were a little expensive. My other complaint is the rooims did not have coffee machines in the room or a refrigerator . The coffee in the Avenue Cafe was not the best. The employes were very nice and real good about giving us directions when we were lost . This city is not a family vacation spot.
4 out of 5
by A verified travelerfrom Medina,OH

Posted Nov 6, 2014
Just too smoky for us non smokers. There should be a designated non smoker's area. Most of our friends and family are non smokers. Probably will not return.
Comment from Hotel Management
Nov 17, 2014 by MGM Grand, Hotel Management
Dear Dave: At MGM Grand, we strive to provide every guest with a friendly, comfortable atmosphere in which they can enjoy the very best amenities, attractions and entertainment options there are here in Las Vegas. We appreciate your concerns regarding casino air quality, and will strive to further our efforts to better address this matter. We value your complete comfort and satisfaction and hope for the chance to change your impressions of MGM Grand in the future. Sincerely, The Guest Experience Department MGM Grand – Las Vegas
5 out of 5
Recommended
for Everyone
by A verified travelerfrom BC Canada

Great time!

Posted Nov 5, 2014
I've stayed there once years ago and I don't remember the hotel being as good as it was! Would definitely stay there again and will be checking prices for MGM the next time I go to Vegas!