Ratings based on 7,001 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

I heart vaca

Posted Sep 22, 2014
Awesome hotel and staff . Comp upgrade . Will be back for sure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything was perfect

Posted Sep 22, 2014
Went for festival everything went just great. Staff location and easy check in and out
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean and friendly staff

Posted Sep 22, 2014
Great hotel! Great staff and very helpful. The room was very clean and very comfortable. We would go back again for sure!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Grand

Posted Sep 21, 2014
Pros: Had a Starbucks and is in the center of the strip.
Cons: Extend pool hours
Location: Denny's was close by.
Nice room with a view of the pool area. Pool closes too early. Helpful friendly staff.
Comment from Hotel Management
Sep 22, 2014 by MGM Grand, Hotel Management
Dear Valued Guest: We appreciate you sharing your concerns. It definitely sounds like you enjoyed your accommodations, as well as our friendly staff and beautiful Grand Pool complex. We are also grateful for your insights regarding operating hours. As we work to better serve our guests, we use feedback like yours to gauge guest perception and improve our performance. We hope to welcome you back soon to MGM Grand. Sincerely, The Guest Experience Department MGM Grand – Las Vegas
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Awesome stay

Posted Sep 21, 2014
Everything was amazing. Good hotel good location near food and Walgreen not far walk from center of the strip. Stayed in west wing only problem we had the shower cabin leaked from all side a bit nothing that a towel didn't fix. Would recommend to anyone. Btw amazing pool
Comment from Hotel Management
Sep 22, 2014 by MGM Grand, Hotel Management
Dear gene: Thank you for recommending MGM Grand. We strive to impress our guests with the best in service, amenities, and entertainment. We even boast a convenient location on the Strip. Your comments regarding our Grand Pool complex are also most welcome. We apologize for the pluming issues you encountered in your room, however. We hope to see you again soon. Sincerely, The Guest Experience Department MGM Grand – Las Vegas
5 out of 5
Recommended
for Everyone
by A verified traveler from montreal, quebec

Nice hotel, very comfortable

Posted Sep 21, 2014
Hotel was very nice, accommodating staff. Overall great experience and definitely would go back
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans,La.

Heart of everything

Posted Sep 20, 2014
The hotel has everything you want and need on the grounds you don't have to leave for nothing
Comment from Hotel Management
Sep 22, 2014 by MGM Grand, Hotel Management
Dear Doc: With so many fabulous amenities, spectacular entertainment options, and engaging attractions, guests can enjoy the very best of Las Vegas all right here in one impressive resort destination. Thank you for sharing your feedback, and please come see us again soon. Sincerely, The Guest Experience Department MGM Grand – Las Vegas
3 out of 5
by A verified traveler from Alberta

MGM review

Posted Sep 20, 2014
Pros: Wet Republic
Cons: Better incentives to guests in terms of accessing amenities within
Location: It was just okay, I found myself wondering down the strip more than staying put in the hotel.
I found the hotel to be extremely busy and hectic. Didn't particularly care for the amenities within; that said, Wet Republic was very good. I've been to Begas numerous times and have stayed at multiple hotels with the MGM being my least favourite.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok but not great

Posted Sep 20, 2014
Pros: A place to sleep
The bed was not comfortable. Did not really like the whole "studio" layout.
Comment from Hotel Management
Sep 22, 2014 by MGM Grand, Hotel Management
Dear Valued Guest: We regret your assigned accommodations and provided in-room furnishings were not to your satisfaction. We do offer a variety of rooms and suites, so perhaps the next time you are in town, we might find you something that more appropriately addresses your specific preferences. We value your comments and business and hope you will give MGM Grand another try in the future. Sincerely, The Guest Experience Department MGM Grand – Las Vegas
3 out of 5
by A verified traveler

Poor experience

Posted Sep 20, 2014
The stay was not good since the moment i entered the hotel. The recieptionist agent was not friendly. The room was beyond terrible. I stayed two night, no one has come to clean my room in my whole stay. Ghe Wifi didn't connect untill i called the techinicion support. Very poor experience
Comment from Hotel Management
Sep 22, 2014 by MGM Grand, Hotel Management
Dear Valued Guest: We regret your experiences were unable to live up to the standards we strive to provide our guests. As we examine your insights, we value your concerns, and will address these matters moving forward. We hope to better serve you in the future. Sincerely, The Guest Experience Department MGM Grand – Las Vegas