Ratings based on 1,039 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Alberta
Most amazing hotel in Vegas.Posted Sep 16, 2014
This hotel is absolutely incredible. It is hands down the best place to stay in Vegas. The lack of Casino means there aren't a million drunken idiots running around, the slightly higher price keeps out the riffraff and I only saw one child the entire time (major bonus). The service is impeccable and all the staff are incredibly polite. The facility is top notch and I will never stay at another hotel when I visit Las Vegas. The shopping centre at the Aria is a 2 minute walk away and if you really need to gamble the valets will happily arrange transport if you don't feel like walking but everything is super close. Do yourself a favor and stay in luxury instead of a zoo for your next visit, stay at the Mandarin.
for Everyoneby A verified traveler from m
Great hotel - fell short on exceptional servicePosted Sep 15, 2014
Really nice hotel tucked away from the Strip. Hotel facilities were great and what you would expect from a top notch property. Was a little disappointed that they couldn't deliver something as simple as a bucket of ice on two separate occasions on a two night stay. I even called twice on the first failed attempt. Also - we were booted out of the outdoor pool on Saturday afternoon due to a private wedding event. For both of the above, the hotel provided some kickbacks on our bill but it was annoying nonetheless and prevents me from giving them a top rating. All that being said, this was a nice stay.
for Couplesby A verified traveler from uk
True 5 star luxury and servicePosted Sep 11, 2014
Pros: The whole property is outstanding, the pool area is quiet and service is exemplary, the gym is great, and the rooms are beautiful.
Cons: Nothing, keep it as is for me!
Location: Right in the middle of City Center, bars, clubs, gambling, high end and mid range shopping just a few minutes walk.
We have just returned from a 10 night stay. This is our 7th trip to Vegas always for 10 nights, we have stayed in some amazing hotels and some gorgeous rooms in Vegas but the Mandarin surpasses anything on the strip in my view. If you want to be in the thick of the Vegas madness then this is not the hotel for you, however if you want to experience real five star luxury and service in a quieter calm environment whilst still being a short walk to amazing restaurants and great shopping then stay here! Everything about the Mandarin is fantastic and I would highly recommend it.
for Everyoneby A verified traveler from London
Las Vegas Gem!Posted Sep 11, 2014
Beautiful hotel, clean and ideally located. Every single demand was met with impeccable precision. The concierge was informative, friendly and down to earth and were very helpful in assisting with the day to day excursions, with specific thanks to a lovely lady called Megan. I can't wait to go back!!
for Everyoneby A verified traveler
No casinos, no smoke. Wonderful.Posted Sep 9, 2014
No casinos, no smoke. Wonderful. The pool is also lovely.
for Everyoneby A verified traveler
Great hotel pm the strip with no casinoPosted Sep 8, 2014
Brilliant service, well appointed and the benefits of being on the strip without an onsite casino. Sunday brunch at MOzen was really good. If you stay be sure to reserve a cabana by the pool.
for Everyoneby A verified traveler from Washington, DC
Thee BestPosted Sep 5, 2014
This hotel is everything I could ever ask for and more. A little pricey but trust me when I say it is well worth it. Enjoy the loud and crazy strip them return back to this hotel for peace and solitude!
for Everyoneby A verified traveler from San Diego
Understated elegancePosted Aug 26, 2014
I've stayed twice here and wouldn't stay anywhere else. I don't come to Vegas to gamble. Instead, I enjoy the concerts, shopping, resort and spa experience. I only stay at Mandarin Oriental so I can enjoy all those things at a 5 star luxury hotel. Mandarin doesn't have a casino, therefore, it's never crowded and doesn't smell like smoke. The staff is as accommodating as you would find at any 5 star resort.
for Everyoneby A verified traveler from UK
Very pleasant stayPosted Aug 26, 2014
Pros - Tasteful and elegant decor in our room and throughout the hotel. - Large room with lots of window space for good views - Brilliant room amenities. The bathroom was the best I've seen, the living room was spacious and fully equipped with large TV and sound system, the bedroom also had a TV, as did the bathroom. - With the use of a bedside tablet-like device, guests can control the room temperature, the lighting, the curtains n the TV etc. Cons - You have to take 2 elevators to get to your room, one from the lobby to the 23rd floor, then another separate one to whichever floor your room is on, this got tiring after a while. - I had to wait 30 mins for my room to be ready, even though I arrived after 3pm. - The windows of our room were directly overlooking and level with the hotel pool, which was really disconcerting. We were informed that they were blacken windows and people could not see through, however, that was not entirely true as you could see through at night time if the room's lights were on (9th floor room 51). - The views from the room are not of what most people would call the main strip i.e. Bellagio, Caesars Palace, the
by A verified traveler
Posted Aug 24, 2014
Pros: Concerige service which she gave excellent restaurant recommendation.
Cons: house keeping and front desk
Location: shoppings, shows and restaurants
When you check in to the front desk, the service was horrible and they try to trick you to upgrade to a larger suite with $600.00 per day which I already have the suite which I got from expedia for $600.00 per night. The Concerige was great which is the only bonus from the hotel. Although this is a five or six star hotel, the hotel only give you 1 bath gel and and 1 shampoo for your entire for 5 days. The house keeping will not clean up your room even you ask them to clean it and 4 hours later when you come back the room is still not done.