2 outdoor pools, open 10:00 AM to 5:00 PM, cabanas (surcharge)
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Reviews of The Mirage Hotel & Casino

4.5 out of 5
The Mirage Hotel & Casino
3400 Las Vegas Blvd S, Las Vegas, NV

Reviews

8.4

Very Good

Rating 10 - Excellent. 7540 out of 14609 reviews" "
Rating 8 - Good. 3839 out of 14609 reviews" "
Rating 6 - Okay. 1660 out of 14609 reviews" "
Rating 4 - Poor. 825 out of 14609 reviews" "
Rating 2 - Terrible. 745 out of 14609 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ron, Glen Mills

Business traveler
Disliked: Amenities
A lot of the restaurants and bars are permanently closed. The fitness room is located inside the spa, so it closes at 5pm.
Stayed 5 nights in Apr 2024

8/10 Good

Brian

Traveled with partner
The property and staff were very nice, a few things we didn’t like was the pool was only open until 5 pm and the drinks at the pool were good but to expensive you should realize customers pay a lot of money to come to Vegas so maybe lower your prices for your guests
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Rooms need renovations
Stayed 3 nights in Apr 2024

10/10 Excellent

Erik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Memories. One of the first casinos i stayed at. Still decent condition and has until its gone one of my favorite free shows. I will miss those volcanoes but glad i got to see them one last time. Staff is always super friendly as well
Stayed 3 nights in Apr 2024

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, pool area is beautiful and poolside bar was wonderful! I was disappointed that there was no coffee pots in the room and refrigerator was filled with pricey beverages. If you wanted a refrigerator it was an additional charge.
Stayed 3 nights in Apr 2024

6/10 Okay

Maximiliano

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a very good room, different things did not worked as expected, water would change temperature suddenly all the time. Room was spacious and had a nice desk.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Apr 2024

8/10 Good

Claude, Kemptville

Business traveler
Liked: Staff & service, amenities
Good go to hotel. No change of sheets on 2nd night. No hot water on 4th morning.
Stayed 5 nights in Apr 2024

10/10 Excellent

Garrett

Liked: Amenities
Great check in very accommodating 😎
Stayed 1 night in Apr 2024

2/10 Terrible

Chelsea

Traveled with partner
Wasn’t allowed to check in due to airline messing up and being 30 min late
Stayed 5 nights in Apr 2024

6/10 Okay

SHUJIE

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
A little bit disappointed this time. 1, need to wait about 30 minutes to check in. Yesterday only about 10 minutes. 2, Called housekeeping for the room’s shoes, the answer was she didn’t know what was that ……
Stayed 1 night in Apr 2024

10/10 Excellent

luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property snd completely underrated. I loved it. Super comfortable bed!! Awesome staff, so so nice! I woulf definitely stay here again if the opportunity came
Stayed 1 night in Apr 2024

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was less than helpful and the surcharge fees are ridiculous. $50 resort fee for what we were told was use of the “complimentary” WiFi. and use of the pool which was closed when we got there and just for the privilege of being on the resort property. No use of a refrigerator in your room is an absolute joke. Never will return.
Stayed 1 night in Apr 2024

6/10 Okay

Molly

Traveled with partner
The pool area was nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff
Stayed 2 nights in Mar 2024

6/10 Okay

Sonia, Elk Grove

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Had issues with the room I booked, then issues with what they promised for the inconvenience. The front desk representative Gabe had absolute attitude and no empathy for the miscommunication or additional work it was causing me for their wrong doing. Tried to tell me what I said, and made me feel like I was in the wrong for asking them to honor their original commitment for the inconveniences.
Stayed 4 nights in Apr 2024

8/10 Good

Ricardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the green forrest upon entrance
Stayed 3 nights in Apr 2024

6/10 Okay

Roberto

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower did not work with hot water last day. Freezer was not available for own beverages Beverages were not offered while playing on casino
Stayed 4 nights in Apr 2024

10/10 Excellent

Martin, Santa Clarita

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy staying at this hotel.
Stayed 4 nights in Apr 2024

2/10 Terrible

Amin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with a king size and they did not provide us with that. They gave us a room with 2 beds. Additionally, there were attempted fraudulent charges of over $10,000 on my credit card. Which took hours on the phone to fix.
Stayed 2 nights in Mar 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the area. And it’s right in the middle of all the fun!
Stayed 2 nights in Jan 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.

8/10 Good

norman

Stayed 3 nights in Feb 2024

2/10 Terrible

Valentina

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Only one representative at the front desk, waiting time to register was about 1hours 20 minutes(my flight was delayed and arrived around 2am), no coffee maker in the room, towels are old and not white
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

6/10 Okay

Joseph

Liked: Cleanliness
2nd rate games Expensive food
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon. Thank you for your feedback and for choosing to stay with us.

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Vegas. The Mirage was beautiful. Our Bed was comfortable. Staff are friendly and helpful. I was surprised to have a daily resort fee of $42 because I thought the website indicated no resort fee. Nonetheless, I would stay here again.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.

10/10 Excellent

Jim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Magdalena

Traveled with partner
Great access to everything,
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon. Thank you for your feedback and for choosing to stay with us.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Donay I

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was well maintained and the cleanliness was great. Also smelled really fresh. The workers were helpful. Craig checked in me and my girlfriend what a delightful person. I would definitely recommend this hotel to all my friends.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.Thank you for the shoutout for Craig.We anticipate your next visit with us.

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it !! Beautiful casino
Stayed 1 night in Mar 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!

10/10 Excellent

Lauren

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you so much for your feedback!We are thrilled to hear you enjoyed our stay.We find the pool and waterfall to be a favorite among many of our guest.Thanks again for your kind words and for being a fantastic guest.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. The Pantry has delicious food. The Mirage valet service was fast and efficient, and the Mirage is in a great location to walk to surrounding attractions and casinos.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you for taking the time to review your stay at The Mirage. We are delighted to learn about your experience during your time with us. It was a pleasure hosting your visit and we hope to welcome you back in the future.

10/10 Excellent

Aslynn

Stayed 1 night in Apr 2024

8/10 Good

Debbi

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 4 nights in Apr 2024

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Pool was beautiful
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you so much for your feedback!We are thrilled to hear you enjoyed our stay.We find the pool and waterfall to be a favorite among many of our guest.Thanks again for your kind words and for being a fantastic guest.

8/10 Good

Dorothy, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and lots to do!!! First time staying at this property and it was awesome. Friendly staff and so much to do.
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.It is wonderful to know that you have enjoyed your time with us and that we succeeded in making your stay a memorable one.It would be our pleasure to host your next visit to Las Vegas.

6/10 Okay

Jeffrey C

Liked: Staff & service
Didn't like finding bugs in our room. They were accommodating and put us in a different room and comp'd us the 2 nights we were there.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 16, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

2/10 Terrible

Hua

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The lamp was burnt broken. Asked for maintenance but no body came. Didn't get the room I ordered, and eventually stayed in a dark room for 2 nights
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 16, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.Your reservation states "Expedia Collects Payment", so we would be unable to refund you. Please contact Expedia directly regarding requesting a refund.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the mirage. Had a great time. Awesome dining options, rooms are nice and has a fun ambiance.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 16, 2024
Thanks so much for your review, we love getting feedback about The Mirage and all its amenities it has to offer, and we take pride in our guest service.Please get in touch if there is anything else we can do to make your stay with enjoyable.

6/10 Okay

Matthew Connor

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you very much for your rating! We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations. Thank you.

4/10 Poor

Casey

Disliked: Property conditions & facilities
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you very much for your rating! We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations. Thank you.

10/10 Excellent

Robert M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 17, 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

6/10 Okay

Melinda

Traveled with family
They didn't come and clean the room everyday. There were no gowns or slippers to use in the room and everything was super expensive
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 16, 2024
I apologize for the poor experience you had while staying with us.The concerns you expressed will be addressed by the appropriate resort management teams.We hope that you will give us another opportunity in the future to exceed your expectations.

6/10 Okay

Allison

Business traveler
Disliked: Cleanliness, staff & service, amenities
Room was not very clean at all, machines are all quite dirty and cigarettes everywhere.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 16, 2024
I apologize for the poor experience you had while staying with us.The concerns you expressed will be addressed by the appropriate resort management teams.We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

LaMonica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and nice property
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 16, 2024
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!

8/10 Good

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't beat the location of this hotel. The taxi door men are excellent. The pool area was very nice for the family, with many life gaurds, it feels very safe. It is unfortuate that the pool closes at 5:00 p.m. and that poolside dining ends at 3:30. But they work hard to check in with you on a regular basis. It as a shame there is no longer the dolphin and animal areas but maybe the Hard Rock ownership will bring something new. Check in could use some additional staffing. You should not have to wait in line for 20-30 minutes just to check in. Everything else was great. Good entertainment, good food, good service.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 16, 2024
We have passed your wonderful review onto our team.Thanks so much for taking the time to leave a review about The Mirage Resort and Casino.Our guest’s feedback guides our business and helps us keep improving the service we provide.We also send emails with the following subject "It’s Time to Check In for Your Stay at Mirage!" so guests can use the mobile check-in located across from the Front Desk.We look forward to delivering another excellent experience on your next visit.Thanks for choosing to us!

8/10 Good

Pikmei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It has a nice theme and the free volcano show is great, the facilities appear to age, especially the bathrooms and electrical plugs, would be nice to get some upgrades… not much shopping at all
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 16, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

John

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 16, 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

8/10 Good

David, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facility in a very good location. It’s central to all the big venues on the strip. Service from the staff was excellent.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on Apr 16, 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.