It makes me sad to write this review, given I have stayed there before. I liked the Palms Place because it was quiet, and you didn’t have to interact with the casino unless you wanted to. The Palms Place used to have decent restaurant, bar, pool and spa. But what happens when those are gone yet you are still asked to pay a resort fee that apparently didn’t cover the pool which was closed! The Laguna lounge had reduced hours, no bottled water in the room, the spa was closed, and the Rojo lounge was also closed. Apparently, they can’t seem to staff it because the bartenders don’t want to make fancy Starbucks coffee drinks. The hotel was nice enough to reverse the resort fees that apparently only cover internet and parking. This hotel had zero amenities. Internet is not a luxury any more than an electric light switch is a luxury. I had to walk over to the other building to simply eat breakfast and go for a swim. The spa on the casino side was open and is fantastic. Sorry guys, the property didn’t deliver.