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Reviews of Paris Las Vegas Resort & Casino

4 out of 5
Paris Las Vegas Resort & Casino
3655 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.8

Good

Rating 10 - Excellent. 8273 out of 19641 reviews" "
Rating 8 - Good. 4898 out of 19641 reviews" "
Rating 6 - Okay. 3015 out of 19641 reviews" "
Rating 4 - Poor. 1834 out of 19641 reviews" "
Rating 2 - Terrible. 1621 out of 19641 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lluvia Estela Lopez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the place, except there was a construction worker by my window at 9 am making huge noise. I opened the drapes and he was just right there. We didn’t have any notice I run to put some clothes on.
Stayed 2 nights in Apr 2024

8/10 Good

Paulette

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Well Las Vegas is a very unique city. Paris is a hotel convient to everything, which is why we chose it. The parking was very easy and felt safe. Lots to do at the hotel, gamble, shop and eat. We’d stay here again.
Stayed 3 nights in Apr 2024

6/10 Okay

Jorge

Liked: Cleanliness, staff & service
Light went off long line for elevator didn’t get anything for the inconvenience they say that’s a normal thing but sign on door said maintenance issue no light 1am til 4 am
Stayed 2 nights in Apr 2024

8/10 Good

Hassan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t realize that I was booking a room in the horseshoe technically (Versailles tower). I stood in the long line to check in at Paris just to be told that I was at the wrong location. It should probably be mentioned in the booking details of this. Aside from that, it was a pleasant stay.
Stayed 3 nights in Apr 2024
Response from John on Apr 25, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of construction
Stayed 1 night in Apr 2024
Response from Kimberly on Apr 25, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, fabulous staff and convenient eating options.
Stayed 1 night in Apr 2024
Response from Kimberly on Apr 25, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Felix, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was close to walk safely
Stayed 3 nights in Apr 2024
Response from Dan on Apr 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Yuechuan

Traveled with family
Disliked: Property conditions & facilities
The people working here are very average, almost all the requirements by costumers are not solved easy and the hotel facilities are very old also the food taste here not that good and very expensive
Stayed 3 nights in Apr 2024
Response from Dan on Apr 24, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Dustin

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Power was out for 2 hours and is messed up a phone that was on the charger. Nobody from the property was friendly and seemed like they were mad at life
Stayed 3 nights in Apr 2024
Response from Dan on Apr 24, 2024
Hello Dustin, thank you for providing your feedback on your most recent stay.  Please contact the Paris directly to speak to a member of management regarding your experience.

10/10 Excellent

Reece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked staying at the Paris. After reading many reviews I was hesitant to stay here.. but we had a great time. Check in on a Wednesday night 11pm was long. Huge line. I tried the mobile check in kiosk didn’t work. Said my room wasn’t ready I got in the long line and luckily someone from the front desk saw that I tried to check in called me and gave me instructions on how to enter a confirmation code into the kiosk and I was able to get my room key immediately. Pool was awesome. Didn’t spend much money in the hotel as everything was crazy expensive. Room was clean and quiet. A bit outdated and old but wasn’t a problem. Parking was fine. Location is amazing worth staying here alone for the location.
Stayed 3 nights in Apr 2024
Response from ALM on Apr 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Lorrie C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was extremely long wait times with very few attendants to assist. The power was out in our room for several hours throughout the night. We were told it was a city maintenance issue, but heard otherwise the next day from locals and other businesses.
Stayed 2 nights in Apr 2024
Response from ALM on Apr 24, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Sarah, Belmont

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location mid-strip; clean and comfortable room; airy and clean casino; great service.
Stayed 3 nights in Apr 2024
Response from Dan on Apr 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

6/10 Okay

Richard

Liked: Cleanliness
Close to every thing else.
Stayed 2 nights in Apr 2024
Response from Dan on Apr 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

2/10 Terrible

Svetlana

It took 3 1/2 hours in line at the register to check in, and their kiosks for self check don’t work. When you ask management, their answer oh well..
Stayed 1 night in Apr 2024
Response from ALM on Apr 24, 2024
Hello Svetlana, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Ho Leung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Will stay again.
Stayed 3 nights in Apr 2024
Response from Doug on Apr 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Rachel

Disliked: Staff & service, amenities, property conditions & facilities
Ridiculous check in lines (1-2 hour lines, kiosk not working), unfriendly hotel staff, poor casino ventilation. Rooms were ok however broken lamps and peeling up wallpaper in bathroom. Housekeeping wasn’t an option if I wanted it. We rented a cabana for a day - they were dirty /unswept. I received strange charges on my card (hundreds of dollars with no explanation) from the hotel front desk that now I’m waiting on the billing department to get to back to me on… such a hassle after a subpar stay.
Stayed 3 nights in Apr 2024
Response from Doug on Apr 24, 2024
Hello Rachel, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Kelly-Ann Marie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is getting a little rundown however for us, we love the location. And the price is right.
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 24, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Patricia Herrejon, Clackamas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Kimberly on Apr 25, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Karen

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property is a little run down. Check in is ridiculously long even late at night. Power went out for several hours one night. 1 elevator to get up to high floors so a hige wait then got to a room with no air or lights. Charged for mini bar when notheing was used. Not too happy. Would not recomend.
Stayed 4 nights in Apr 2024
Response from John on Apr 23, 2024
Hello Karen, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Tyese

Business traveler
Liked: Cleanliness
Disliked: Amenities
The room had no refrigerator, no coffee and no cups. The towels were old and rough.
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 23, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

ANGELA

Traveled with group
Liked: Amenities
Loved it !
Stayed 1 night in Apr 2024
Response from Michelle on Apr 23, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Dawn

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was misrepresented on the app. We paid Paris prices, but the hotel recently purchased its next door neighbor and claimed where we stayed was the “renovated” Versailles Tower. No. It was the old hotel. Putting lipstick on a pig does not equate an elevated experience. We are extremely disappointed and would like to speak with someone at Expedia or the hotel about the extremely disappointing experience. Would never stay here again.
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 23, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Kevan

We overall enjoyed our stay however we would have liked tea and coffee making facilities in the room. Tea and coffee at the hotel was so overpriced $7 for a tea and $13 for a coffee? Also the pool closes at 5pm? They just want you to gamble but we paid a resort fee daily then they close the facilities in the evening so you can’t use them? We didn’t have cleaning of our room or restocking the whole time we were there not once.
Stayed 3 nights in Apr 2024
Response from Dan on Apr 23, 2024
Hello Kevan, thank you for providing your feedback on your most recent stay.  Please contact Paris Las Vegas directly to speak to a member of management regarding your experience.

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good, my second time staying; except for check-in and check-out. The people working the desk are absolutely doing the best they can - not their fault. However, management is happy to let customers be in line for thirty to forty minutes as a matter of course rather than scheduling more people to handle all the empty stations at the registration desk. Much as I really like Paris Hotel, it makes me think that perhaps I should try another place on my next Vegas visit.
Stayed 3 nights in Apr 2024
Response from ALM on Apr 23, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

John Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from ALM on Apr 24, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Sandra J

Stayed 5 nights in Apr 2024
Response from ALM on Apr 24, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and great value
Stayed 3 nights in Apr 2024
Response from ALM on Apr 23, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

JOE

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The restraunt was good at the Iffel tower. THE SERCURITY WAS TERRIBLE AND WITH ATTITUDE! THEY BROKE INTO MY TRUCK AND STOLE MY TOOLS ,ETC. I'M PAYING FOR PARKING AND IT'S SUPPOSED TO BE SECURE !
Stayed 2 nights in Apr 2024
Response from John on Apr 23, 2024
Hello Joe, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fabulous! We would have liked our room to have been cleaned within the three days we were there to get fresh towels and linens. Other than that, it was great!
Stayed 3 nights in Apr 2024
Response from Doug on Apr 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Sandra

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegamos cerca de las 10:30pm para hacer check-in y habia una gran fila donde duramos 1:30 para registrarnos solo habían 3 personas atendiendo, la habitación y los pasillos tienen la alfombra desgastada y sucia, las camas bastante incomodas, la verdad se paga mucho para dormir mal, no regresaré jamás a ese hotel
Stayed 1 night in Apr 2024
Response from Doug on Apr 23, 2024
Hello Sandra, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

2/10 Terrible

Catherine

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Doug on Apr 24, 2024
Hello Catherine, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and well maintained
Stayed 2 nights in Apr 2024
Response from Doug on Apr 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!!
Stayed 3 nights in Apr 2024
Response from John on Apr 24, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Ishita

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 24, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Cinthia

Traveled with family
Liked: Amenities, property conditions & facilities
Love the room clean and everything was local
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really nervous to check in because I heard the process could be a nightmare. But we didn’t have any problems with the mobile kiosk. There wasn’t a lot happening that weekend so our floor was pretty quiet which was nice. I would stay here again.
Stayed 3 nights in Apr 2024
Response from Christina Banks on Apr 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Francisco

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place but the rooms left a little to be desired. Tub wasnt cleaned out and the hot water was inconsistent. Sometimes it took too long to warm up and often the hot water didnt last long enough. Everything else was top notch
Stayed 3 nights in Apr 2024
Response from Christina Banks on Apr 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Marisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Michelle on Apr 23, 2024
Hello Marisa, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints at all. Room was clean, room temp was just right, bed and pillows were super comfy. Great location.
Stayed 3 nights in Apr 2024
Response from Ruby on Apr 22, 2024
We are happy to hear that you have enjoyed your stay with us! Guest satisfaction is our number onepriority and we will work hard to fix on the issue you experienced. I hope you will view this negative experience as an isolated incident. We look forward to welcoming you back on your next visit!

10/10 Excellent

Arnold, Stafford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in-person or kiosk check in process are extremely time consuming due to the large amount of guests checking in at the same time. This is a well-known issue for quite some time now, but I do not really see any improvement on that matter from Paris leadership. I would recommend to add 5-10 additional check-in kiosk.
Stayed 3 nights in Mar 2024
Response from Ruby on Apr 22, 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day

2/10 Terrible

Antonieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Michelle on Apr 23, 2024
Hello Antonieta, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Andrew M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and their staff was outstanding. Pillows could be better :) Overall loved it!
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 22, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Kelly

Traveled with partner
Disliked: Amenities
The Versailles Tower is advertised as the Paris but it's not. It's the Horseshoe. It is connected but a good walk to the Paris amenities. Rooms are mediocre at best. No safe, no fridge, no coffee maker, no place to put soap etc in the shower except the floor. 40.00 for a pina colada at the pool.
Stayed 3 nights in Apr 2024
Response from Michelle on Apr 22, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Kerry

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place had a great stay
Stayed 4 nights in Apr 2024
Response from Michelle on Apr 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Traci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Apr 2024
Response from Latrice on Apr 22, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ALM on Apr 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Kathryn

Liked: Cleanliness
Location was great room could have been nicer and staff was unfriendly when asking for toilet paper or towels
Stayed 8 nights in Apr 2024
Response from Latrice on Apr 22, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.

6/10 Okay

Christina

Liked: Property conditions & facilities
Express check in wasn’t working. Spent an hour in line at the front desk to check in. Could have had more staffing to help with the lines.
Stayed 1 night in Apr 2024
Response from John on Apr 24, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Keandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Doug on Apr 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to everything
Stayed 4 nights in Apr 2024
Response from Christina Banks on Apr 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!