Ratings based on 11,789 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Vegas vacation

Posted May 21, 2015
Location: Mall that is attached to the casino has nice shops at price levels for the average/middle class person. Good restaurants in the mall.
Great central location. Staff was pleasant and helpful. Room was clean, spacious and decorated nicely. Resort is nice size, not too large. Prices at restaurants were a little more reasonable than at some other hotels. The only negative was finding things throughout the casino; there were not clear paths through the machines and tables. Would stay at this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
Have stayed at P.H. in the past and still enjoy the hotel & location
2 out of 5
by A verified travelerfrom pa.

Property showing wear and tear

Posted May 20, 2015
Pros: Location on the strip
Location: Close to the new hotels
Had to call front desk,ironing board broken,they did replace it, lamp between bed hard to turn on and off had to unplug to make it work. Only one chair in room had to use bed as chair,room too small for 2 queen size beds would have been better with 1 King. Property showing wear ,need to update..
2 out of 5
by A verified travelerfrom Oxnard

Posted May 20, 2015
Pros: Location was the best thing. I enjoyed having the miracle mile and restaurant downstairs. Heart bar in the casino was a good find as well.
Location: Miracle Mile & Earl of Sandwich are downstairs in the hotel. Nearby, walking distance is Crystals shopping and the Cosmopolitan
When we arrived to our hotel room, there were a couple things that concerned us about the room. It seemed like it was cleaned in a rush. A shower cap was found on a doorknob. One of the walls was splattered with some type of liquid that was easily wiped off when we watched the housekeeper wipe it off. We were able to get a room change because it felt uncomfortable to be in a room in that condition. We got a beautiful view with this room change. The only problem I would say is that some of the workers were not very nice. We had gotten some attitude from a handful of the workers.
2 out of 5
by A verified travelerfrom Denver

Better options out there

Posted May 20, 2015
Pros: Location
Cons: The rooms need better layout, also need outlets by bed for ipad, laptop, iphone, etc. Everyone nowadays has tons of stuff that need electricity.
Stayed here many times but every time quality of the stay goes down. The rooms are really weird. Small windows which are to the side of the room or in some corner. Last week we had a room where the shade would not go up all the way so you can't see outside. There are empty closets where Alladin used to put their furniture I guess. Every room I have stayed in has wires dangling from the walls to the lamps. What's up with that?? Also need outlets by the bed for ipad, laptop, iphone, etc. Everyone nowadays has tons of stuff that need electricity. For $150 - $200 Paris, Caesars and many other places offer much better accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 20, 2015
The hotel was nice and our experience was very enjoyable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Burlington, ontario

Great location...in the middle of everything.

Posted May 19, 2015
The pool wasn't that great- lots of trash laying around and dirty chairs. No coffee makers or fridge in the room we stayed in. Otherwise, the hotel was great. Nice Casino. Easy to navigate throughout the hotel. And a decent mall.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2015
La ubicación es buena, la limpieza fue un poco decepcionante ya que solo se hacían las camas y lo demás quedaba igual...
3 out of 5
by A verified traveler

Good convention facilities.

Posted May 19, 2015
Pros: Nice room.
Cons: Less smoke! Smoke everywhere, even where "no smoking" signs were posted, e.g., convention floor.
Location: Easy access to shops.
Checking in after a long trip, and dragging luggage to the room, found card key would not work. Apparently, was not properly programmed. Dragged luggage back down, waited in line again, to get another card key that worked. At check out, found a daily $32 "resort fee" charged even thought I didn't use the "resort" facilities.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pto.Vallarta.

buen hotel con todo cerca

Posted May 19, 2015
Pros: Todo
Cons: Orientacion sobre algunos juegos en el casino.
Location: Teatros, tiendas, restaurantes y mucho para caminar.
La recepcion es rapida y eficaz, la atencion es agradable, lo unico que no encontre o no supe buscar es el lugar donde me aclararan algunas dudas o me dieran una orientacion sobre algunas actividades, en general fue una estancia muy agradable, tengo intenciones de regresar.