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Reviews of Renaissance Las Vegas Hotel

4 out of 5
Renaissance Las Vegas Hotel
3400 Paradise Rd, Las Vegas, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1006 reviews" "
Rating 8 - Good. 299 out of 1006 reviews" "
Rating 6 - Okay. 90 out of 1006 reviews" "
Rating 4 - Poor. 45 out of 1006 reviews" "
Rating 2 - Terrible. 34 out of 1006 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

azin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the Convention building, good restaurant, fairly priced. Nice jacuzzi and pool. Although pool water was too good, could be warmer.
Stayed 3 nights in Mar 2024
Response from Renaissance Las Vegas on Mar 25, 2024
Thank you for your feedback Azin!

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2024
Response from Renaissance Las Vegas on Mar 25, 2024
Thank you for staying with us Joseph!

2/10 Terrible

Naeem

Disliked: Cleanliness, staff & service, property conditions & facilities
All night water pipe make noise I pay 1200 dollars 3 night just waste it
Stayed 3 nights in Feb 2024
Response from Renaissance Las Vegas on Feb 17, 2024
We are terribly sorry to hear your experience Naeem, please contact us directly to make sure that we make it right for you.

4/10 Poor

Steve

Traveled with partner
Disliked: Staff & service
I had better customer services. I had to stay on hold for a long time and got hanged up twice. Rude responded twice as well.
Stayed 2 nights in Jan 2024
Response from Renaissance Las Vegas Guest Service Manager on Feb 13, 2024
Thank you for the feedback. We will work with our operator to ensure services are speedy and providing the highest quality service.

10/10 Excellent

Pauline

Stayed 1 night in Jan 2024
Response from Renaissance Las Vegas on Mar 25, 2024
Thank you for staying with us Pauline!

10/10 Excellent

Kanwal

Stayed 1 night in Jan 2024
Response from Renaissance Las Vegas Guest Service Manager on Jan 16, 2024
Thank you for your exceptional review! We hope to welcome you back in the future when you visit the area.

10/10 Excellent

ruben david rivera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Renaissance Las Vegas Guest Service Manager on Jan 16, 2024
Thank you for sharing your review! We hope to welcome you back in the future.

2/10 Terrible

CaSandra

Stayed 2 nights in Dec 2023
Response from Renaissance Las Vegas on Dec 29, 2023
We are terribly sorry about your poor experience CaSandra, please contact us directly to go over your stay and make it right to you.

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Recommend the Renaissance!
Our three-day stay was very comfortable; our room very clean, and staff friendly and helpful. A view of the Sphere from my room was an added bonus! We added the optional breakfast, and it was wonderful! (our morning server, Marci, was a gem). The monorail station was steps away, making the Strip moments away. I would definitely recommend this hotel.
The Sphere
The Sphere
Daybreak from my room
Stayed 3 nights in Dec 2023
Response from Guest Services Manager on Dec 28, 2023
Thank you very much for your review! I will ensure to share your feedback and your photos with our team.

6/10 Okay

Dylan, Toronto

Business traveler
Liked: Cleanliness, staff & service
The property itself is pretty close to the convention centre and well maintained. I too issue with the paid internet which I found entirely too expensive
Stayed 5 nights in Nov 2023
Response from Renaissance Las Vegas on Dec 20, 2023
Thank you for staying with us Dylan. The internet is included with the Destination Fee. The charge that you accepted at login gets waived automatically. We hope to have you back soon.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Renaissance Las Vegas on Dec 13, 2023
Thank you for staying with us Lisa, we appreciate the feedback!

6/10 Okay

Virginia

Stayed 2 nights in Dec 2023
Response from Renaissance Las Vegas on Dec 13, 2023
Thank you for staying with us.

10/10 Excellent

Harl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was fast and thorough. Location of property to the LV strip was perfect without the noise.
Stayed 2 nights in Dec 2023
Response from Renaissance Las Vegas on Dec 8, 2023
Thank you for your kind feedback Harl, we hope to have you back soon!

6/10 Okay

Theodore

Liked: Cleanliness, staff & service
Overpriced for a somewhat dated facility.
Stayed 1 night in Nov 2023
Response from Renaissance Las Vegas on Dec 6, 2023
Hello Theodore, thank you for staying with us. We are very sorry to hear that you feel this way about our property. Hopefully you can give us another opportunity in the future.

8/10 Good

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Renaissance Las Vegas Guest Service Manager on Dec 5, 2023
Thank you for rating your stay. We hope we are able to satisfy for expectations and deliver a great guest experience. See you next time!

10/10 Excellent

Emilie Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay!
Stayed 2 nights in Nov 2023
Response from Renaissance Las Vegas Guest Service Manager on Dec 2, 2023
So great to hear. We hope to welcome you again in the future!

10/10 Excellent

ruben david rivera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si piensas ir a la fórmula 1 el próximo año este es tu lugar para entrar por el lado de la esfera caminas 17 minutos y estás adentro porque el tráfico está terrible altamente recomendable
Stayed 2 nights in Nov 2023
Response from Renaissance Las Vegas on Nov 26, 2023
Muchas gracias por sus comentarios Ruben, lo esperamos el proximo año para la siguiente carrera.

10/10 Excellent

Ani

Stayed 1 night in Nov 2023
Response from Renaissance Las Vegas Guest Service Manager on Dec 2, 2023
Thank you for your feedback. We hope to welcome you again in the future!

8/10 Good

Edneris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was close to the convention center (we went to the SEMA show there) and the monorail. There are not closed places for breakfast other than the hotel. However the hotel breakfast was delicious. The staff was very nice and helpful. The food at the grill was ok but expensive for what we got. We received tickets for a small delicious dessert and when I asked for them, the person brought 2 cookies (not even fresh). Overall, the hotel is good.
Stayed 6 nights in Oct 2023
Response from Renaissance Las Vegas on Nov 26, 2023
Thank you for staying with us Edneris, we hope to have you back for the next SEMA!

10/10 Excellent

Angelique

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for convention center. You can walk right to it. Farther from strip. Great breakfast and bar.
Stayed 1 night in Oct 2023
Response from Renaissance Las Vegas on Nov 6, 2023
Thank you your kind review Angelique, we hope to have you back for the next convention.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Renaissance Las Vegas on Nov 26, 2023
Thank you for staying with us Jose!

10/10 Excellent

Stacey Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to many areas and I always felt safe
Stayed 7 nights in Oct 2023
Response from Renaissance Las Vegas on Nov 6, 2023
Thank you for staying with us Stacey. Safety is our number 1 priority. Thank you for your loyalty!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Sphere
Stayed 1 night in Oct 2023
Response from Renaissance Las Vegas on Nov 26, 2023
Thank you for staying with us Christopher!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Renaissance Las Vegas on Nov 6, 2023
Thank you for staying with us Gregory!

10/10 Excellent

Koujanian

Stayed 1 night in Oct 2023
Response from Renaissance Las Vegas on Nov 26, 2023
Thank you for your kind feedback!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Renaissance Guest Services Manager on Oct 24, 2023
Thank you for your review. We hope to welcome you again in the future.

8/10 Good

Sheng

Stayed 3 nights in Oct 2023
Response from Renaissance Guest Services Manager on Oct 17, 2023
Thank you for sharing your feedback. Please let us know directly if there is something we could approve on.

6/10 Okay

Aaron

Traveled with partner
Liked: Staff & service
Staff was nice, but everything from the amenities to the room facilities were not as clean or as in good repair as would have been expected from the price point or reputation of the brand
Stayed 1 night in Oct 2023
Response from Ingrid on Oct 15, 2023
Thank you for sharing your experience with us. Please know we will share this with our management team to ensure we work to improve in these areas moving forward. We do hope to have you with us again so we have an opportunity to better serve you the next time around!

10/10 Excellent

Edison

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place ☺️
Stayed 1 night in Oct 2023
Response from Ingrid on Oct 15, 2023
Thank you!! We are so happy to hear you enjoyed your stay and hope to have you back with us again soon!

8/10 Good

Jameson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Renaissance Las Vegas on Oct 3, 2023
Thank you for staying with us Jameson. We hope to have you back soon.

10/10 Excellent

Candace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staycation
Stayed 1 night in Sep 2023
Response from Renaissance Guest Services Manager on Oct 5, 2023
Thank you for your feedback! We look forward to welcoming you back in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Renaissance Las Vegas Guest Service Manager on Sep 28, 2023
Thank you for your feedback! We will be excited to welcome you again.

8/10 Good

Annette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and the room was clean. The pool and hot tub are poor. The hot tub was actually dirty.
Stayed 4 nights in Sep 2023
Response from Renaissance Las Vegas Guest Service Manager on Sep 20, 2023
Thank you for your feedback. We will be sure to address your concerns with our department leaders. We hope to welcome you back in the future!

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area of the property was clean. Appreciated the late night service and the convenience of the tesla chargers next to the property. Will definitely be staying here again.
Stayed 1 night in Sep 2023
Response from Renaissance Las Vegas Guest Service Manager on Sep 18, 2023
Thank you so much for your feedback! We look forward to welcoming you again.

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Renaissance Las Vegas Guest Service Manager on Sep 20, 2023
Thank you for your feedback. We hope to welcome you back in the future!

10/10 Excellent

Stevie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Walkable to the monarail which was super convenient. Close to everything but just out of the way that you don’t get the crazy drunk people. Recommend getting a room on the side you can see the sphere, Free show!.
Stayed 3 nights in Sep 2023
Response from Renaissance Guest Services Manager on Sep 12, 2023
Thank you for your wonderful feedback! We look forward to welcoming you again in the future.

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very comfortable.
Stayed 1 night in Sep 2023
Response from Renaissance Las Vegas on Nov 6, 2023
Thank you for staying with us Stacy!

10/10 Excellent

Ivonne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Renaissance Las Vegas Guest Service Manager on Sep 5, 2023
Thank you for your feedback, we look forward to welcoming you in the future!

10/10 Excellent

Bryan

Traveled with family
Liked: Amenities
Just exceptional staff in all areas of the hotel - we’ve stayed before and will definitely be back. Super helpful and welcoming!
Stayed 4 nights in Aug 2023
Response from Renaissance Las Vegas Guest Service Manager on Sep 4, 2023
Thank you for your feedback! We are pleased to know you were satisfied with your stay. We hope to welcome you again soon.

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Renaissance Las Vegas Guest Service Manager on Sep 4, 2023
Thank you for your feedback on your recent stay. We hope that any issues you may have had on the property were resolved to your liking and that we may be able to welcome you again in the future!

2/10 Terrible

Jorge

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I have traveled all over the world, all types of hotels, this is the first time I had to pay for parking ($17.00) and I didn't use the Internet because they wanted another $17 dollars and change, a day for it. Terrible, no matter how you look at it.
Stayed 1 night in Aug 2023
Response from Renaissance Las Vegas Guest Service Manager on Sep 4, 2023
We apologize greatly you were unsatisfied with your stay and the associated parking fees with our property. We also recommend looking into the additional information on Marriott.com or the 3rd party booking site for all associated fees at the time of booking. Please contact the property directly if you have any questions.

6/10 Okay

SAM

Business traveler
Liked: Cleanliness
Disliked: Staff & service
They don't have free internet.
Stayed 2 nights in Aug 2023
Response from Renaissance Las Vegas on Aug 21, 2023
Thank you for staying with us Sam, we are sorry to learn that your stay was not excellent. We hope that you can give us a second chance in the future.

6/10 Okay

Fung Ping Bonnie

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Renaissance Las Vegas on Aug 21, 2023
Thank you for staying with us, we hope that you can give us another chance in the future to delight you with our stellar customer service!

4/10 Poor

Ali

Stayed 1 night in Aug 2023
Response from Renaissance Las Vegas Guest Service Manager on Sep 4, 2023
We are saddened to know you did not have a great experience at our property. Please contact the property directly with concerns about the stay so that we can ensure they are properly addressed. We hope to have the chance to welcome you again in the future.

8/10 Good

LISA, EDINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Renaissance is a smaller hotel with no casinos, which is perfect for families and people traveling for business. Great location for the convention center.
Stayed 4 nights in Aug 2023
Response from Renaissance Las Vegas Guest Service Manager on Aug 16, 2023
Thank you for the feedback. We are thrilled you had a great experience. See you next time!

6/10 Okay

Zoe

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Renaissance Las Vegas on Aug 8, 2023
Thank you for staying with us Zoe.

10/10 Excellent

Stefanie

Stayed 4 nights in Aug 2023
Response from Renaissance Las Vegas Guest Service Manager on Sep 4, 2023
Thank you for your feedback about our property! We are glad to see your experience was a great one. We look forward to welcoming you again in the future!

10/10 Excellent

Janet, Mishawaka

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Renaissance Las Vegas on Aug 1, 2023
Thank you for staying with us Janet!

8/10 Good

Radmilo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Average rating
Nothing else to say
Stayed 3 nights in Jul 2023
Response from Renaissance Las Vegas on Jul 25, 2023
Thank you for staying with us!

10/10 Excellent

Claudie

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded my expectations!
Stayed 4 nights in Jul 2023
Response from Renaissance Las Vegas Guest Service Manager on Jul 19, 2023
Thank you very much for the feedback!