Ratings based on 87 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified traveler from Grand Rapids, MI
Dirty Residence Inn, not Dirty Vegas.Posted Sep 8, 2014
Pros: I like that Residence Inn provides suites for larger groups as we were a party of 5.
Cons: Cleaniness and service!
Location: 15 minutes from the Strip if you stay here.
I was really excited for booking this hotel since I was traveling with a party of 5 on Labor Day weekend. Residence Inn has never disappointed me before. However, my stay in Vegas may change my mind about this hotel. There was dog hair all over the furniture in the living room. There were lipstick stain on the cups. The light switch in one of the bedroom was broken. I had call maintenance to come and fix it. I was assured by the front desk person that it would be fixed by the time we arrived back to the hotel at night. It was disappointing to find the light was NOT fixed at all. The pool was dirty and the hot tub was NOT working. We tried calling from the pool phone to have someone come fix it and no one picked up the call. Lastly, my advice is to skip the HOT buffet breakfast this hotel serves. Running-watery scrambled eggs, funny tasting sausage patties, dry spinach egg benedict. YUCK! It would've been better had we booked 2 rooms on the strip and gotten quality rooms and better service.
for Everyoneby A verified traveler from Denver CO
Overall GoodPosted Aug 18, 2014
when we checked in, the receptionist answered many of my questions about vegas and was quick to check me and my family in the hotel. The room was clean and was able to change the room temperature as we pleased. Their Continental breakfast has many options to choose from and their staff is very friendly and helpful as well. Overall a good hotel to stay in as long as you can take driving for 10-15 mins down to the strip.
Recommendedby A verified traveler
Enjoyable stayPosted Jun 1, 2014 on Hotels.com
Excellent. Very helpful and cheerful staff. Good breakfast. Comfortable room.
for Familiesby Matt from St.George, Utah
Matt and Sam's vacationPosted May 31, 2014 on Hotels.com
I went down to Henderson fir the memorial day weekend.I stayed at the residence inn with my fiance and two kids.I must say the Marriott was a very family friendly place for us.We loved the roomit felt like we were at home and the service was great.I had one issue with the fridge and the maintenance guy was amazing he replaced our fridge very quickly and I don't remember the fellows name but thank you very much.The hospitality was amazing we had a great stay at the residence inn and plan to stay there again in the future.:-) :-)
for Everyoneby A verified traveler from los angeles, Californis
Nice hotel close to everythingPosted May 26, 2014
Very nice, good accommodation, well trained staff, will recommend to others
for Everyoneby Lanre from FL
Excellent HotelPosted May 20, 2014
Excellent stay & service. Very courteous & efficient staffs.
for Everyoneby Alex from Dallas, TX
I've never been to a motel/hotel like an apartmentPosted May 20, 2014
Pros: Staffs, facilities
Cons: No idea.
Location: Not far from the airport. I guess it's near a community since there is a Albertson nearby.
Kitchen, oven, microwave, full-size fridge, swimming pool, basketball court. Nice breakfast! Great experience!
for Everyoneby leo from salt lake city
Nice peaceful area not far from the stripPosted May 19, 2014
The hotel had a good breakfast and it is near a gym and grocery store. The location is good if you want to be away from the noisy strip and they have a shuttle to take you there.
for Personal Eventby Mark from Utah
Worn out and needing an upgradePosted May 13, 2014 on Hotels.com
Hotel room needs upgrading very badly. I was surprised by the dated furniture and overall quality of the hotel given it was a Marriott property. The breakfast was good, but the room was very dated and worn.
Comment from Hotel Management
Jul 26, 2014 by Supervisor of Guest Care, Hotel Management
Mark, Thank you for your feedback. I am sorry to hear your experience was not up to your Marriott expectations in regards to our rooms. We recognize that our property is becoming outdated and I am excited to announce we will be receiving a renovation by the end of the year. I hope you will come back and visit us following the renovation! Thank you again for your feedback and your Marriott loyalty. Sincerely, Staff at the Residence Inn
for Everyoneby A verified traveler from ohio
nice hotel with free great breakfastPosted May 12, 2014
Pros: free shuttle to/from airport, free shuttle to/from las vegas strip, free hot breakfast daily plus complimentary dinners. Full kitchen.
Location: close to outlet mall, there are nice restaurants/fast food and strip mall within walking distance and a grocery store. about 20 min to downtown
we had a very good experience from free shuttle to/from airport to free hot breakfast to free shuttle to/from the strip. Staff is very accommodating. We had the shuttle to take us to the car rental center. There was also a light dinner from Monday to wed. Staff were kind even when we're late. Room is very clean. We love it!!!!