Rio All-Suite Hotel & Casino

Not good for families, fine for adults, cleaning staff and bar staff were nice

We have stayed at the Rio on many occasions. This trip will be our last. We have liked the Rio because of the entertainment, rooms, gaming, and most importantly, they allow dogs. The cost of the pets about doubles the cost of the room. We made the reservation for this trip a week before our stay. Arriving at the hotel at 3:00 after a drive from SLC, it was hot outside and the dogs needed to get out of the car. But, our room wasn't ready. They told us to come back in an hour and the room would be cleaned. We parked and took the dogs inside the Casino to be cool. We noted other people with their pets, waiting for a room. After an hour, we went to the desk and were given a key to the room. We arrived at the room at about 4:10 to find that the room was not cleaned at all. It took us another 45 minutes to get someone to clean the room so that we could get in. This was not my idea of relaxing.

Great property to stay at if you want a slightly different pace compared to The Strip. The shuttle service to The Strip is fantastic. I stayed in the basic room, but it was still very spacious and suited my needs. Staff are very courteous. Would stay here again and I'd highly recommend.

Only complaint is the $20 resort fee. Not any water to your room, not a newspaper (mentioning only because other hotels give you those things and their resort fee is only $10), there weren't any Masquerade shows either. Things have changed at the Rio and $20 is too high.

Hotel was great but they could of had more employees working the front desk and registration area. We showed up and couldn't check in till 4 pm but when it came time to check out they wanted us out by 11 am. Also had to wait in line for 30 minutes just to check in after long day of traveling to get there.

awesome pool, great food, all around party lots of tables

Great room inexpensive price. No more needed to say here.

The room was very large, comfortable, and clean. The view wasn't that great, but I didn't really care since I planned on spending most my time on the strip. Great place to stay for reasonable price.

Don't ever to this hotel on a holiday weekend. I had booked this hotel 6 months out and when we got there they didn't have the 2 queen beds as requested. We got a king bed and a pull out couch. Then they moved us (after requesting several times!!) to another room with 2 queen beds. The bathroom smelt like sewer and made the entire room stink like something was rotting. And the air conditioner didn't work and after calling the front desk a technician came up to the room to "fix" it. After he left the air conditioner STILL didn't work. They said there was nothing they could do. Besides all this, it seems like the clientele has changed and not for the better!! And that's all I am going to say about that. Very disappointed and will not stay here again.

The hotel is getting old and tired. Housekeeping is not good. cleanliness is dubious