Seasonal outdoor pool, open 8:00 AM to 6:00 PM, sun loungers

Reviews of Suncoast Hotel and Casino

4 out of 5
Suncoast Hotel and Casino
9090 Alta Dr, Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 1283 out of 2107 reviews" "
Rating 8 - Good. 544 out of 2107 reviews" "
Rating 6 - Okay. 152 out of 2107 reviews" "
Rating 4 - Poor. 73 out of 2107 reviews" "
Rating 2 - Terrible. 55 out of 2107 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Check in staff was very friendly. The room was immaculate, as was the rest of the hotel. We watched the hockey game at the bar and the folks there were very nice as well. We had a room with the view of the golf course and it was beautiful! We will stay again!!
Stayed 2 nights in Apr 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good place to stay.
Stayed 1 night in Apr 2024
Response from Chris J on Apr 25, 2024
Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

10/10 Excellent

Talia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great views.
Stayed 2 nights in Dec 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel bathrooms are outdated but functional and they were clean. Water pressure for showers was good so thats a plus! I am not a casino person but needed a place to stay for an impromptu visit to see family in Vegas and this property was affordable and in a quiet area away from the strip. Convenient shopping and restaurants nearby within driving and walking distance. Overall was a decent stay for my three nights.
Stayed 2 nights in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Towels weren't available by the pool.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dukagjin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Chris J on Apr 25, 2024
We're thrilled to see you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

8/10 Good

Christine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking and dining options
Stayed 5 nights in Apr 2024

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the size of the room and the cleanliness!
Stayed 2 nights in Apr 2024

8/10 Good

Shasta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were super friendly! (Check-in, bartenders, ice cream server, shop staff)
Stayed 2 nights in Apr 2024

4/10 Poor

Philip, Defiance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They wouldn't let my wife check in while i was golfing. So she slept incar.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very excellent near the event we were there for
Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Apr 2024
Response from Chris on Apr 25, 2024
We appreciate you taking the time to share your positive experience with us. We value your patronage and hope to have the pleasure of serving you again in the near future with our guest service.

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a convenient place to stay.
Stayed 4 nights in Apr 2024

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning i liked it and quite
Stayed 1 night in Apr 2024

10/10 Excellent

Elton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self-contained with many dining options, movie theaters, and a large bowling alley.
Stayed 3 nights in Apr 2024
Response from Chris J on Apr 20, 2024
Thank you for taking the time to write a review. We are glad to hear that all of our amenities met your needs. Please come back and see us again soon!

10/10 Excellent

Moosung, Las Vegas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chris J on Apr 20, 2024
Please come visit us again! We’d love the opportunity to treat you to another experience!

8/10 Good

Jesus M

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It has changed a bit since last I was there. No more coffee in the room, not more tissue paper. It also looks a bit aged. I love this proper, I have been staying there over the years, and will continue to stay, but if it keeps been neglected, and deteriorating, I will start looking for another alternative.
Stayed 3 nights in Apr 2024
Response from Chris j on Apr 20, 2024
Hi Jesus. Thank you for your valuable insight. Please note, the Suncoast is undergoing a full makeover and we’ve already begun the process. We hope to see you again soon so that you can experience the All New Suncoast once our remodel is complete.

8/10 Good

ROBERT, INCLINE VILLAGE

Liked: Cleanliness, staff & service
Good location.
Stayed 5 nights in Apr 2024
Response from Chris J on Apr 20, 2024
Thank you Robert. We are so glad you enjoyed your visit, please come back and see us again soon!

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Chris J on Apr 20, 2024
Hi David. We take every review very seriously as we strive to improve the guest experience and our operations. If you have time to provide additional information, we would love to hear from you. Thank you for taking the time to review us, and we hope you’ll give us another chance to demonstrate our high standards.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good casino to stay at
Stayed 1 night in Apr 2024
Response from Chris J on Apr 20, 2024
We are so glad you enjoyed your visit, please come back and see us again soon!

10/10 Excellent

Alan, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 2 nights in Apr 2024
Response from Chris J on Apr 20, 2024
Thank you for your recent visit and for sharing your experience. Please come back to see us again soon!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super large and clean rooms. Great location near shops and dining.
Stayed 3 nights in Apr 2024
Response from Chris J on Apr 20, 2024
Thank you for your recent visit and for sharing your experience. Please come back to see us again soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good around this property, I like it. I have stayed there before and will stay there again.
Stayed 1 night in Apr 2024
Response from Chris J on Apr 20, 2024
Thank you for visiting us Eric! We appreciate your comments and look forward to seeing you again soon.

10/10 Excellent

james

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
across from the golf course
Stayed 1 night in Apr 2024
Response from Chris J on Apr 20, 2024
Thank you for visiting us! We appreciate your comments and look forward to seeing you again soon.

4/10 Poor

Laurie, Bethany

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was extremely disappointed there was no bar in the shower. Not safe for a senior. Also no coffee pot in room.
Stayed 3 nights in Apr 2024
Response from Chris J on Apr 20, 2024
Hi Laurie. Thank you for taking the time to leave us a review. We appreciate your feedback and will share your comments with our leadership team for review. We hope to welcome you back soon.

2/10 Terrible

FLOREDA ANN

Liked: Cleanliness
Disliked: Staff & service
Everything was great until checkout. When booking thru Expedia, I questioned the extra amount due at check in and was told i would get it back if i didnt use the extras. Then checked in and was charged that extra amount which they refer to as resort fee...and a deposit. i again question the front desk and was told I'd get all of it back if not used. Well thats not the case. I was very upset and cursed so understandably hung up on. BUT was told i can dispute...but provided no contact info to dispute. All was good until then. i charged nothing to the room. Paid cash for everything in the casino.
Stayed 3 nights in Apr 2024
Response from Chris J on Apr 20, 2024
Hi Floreda Ann. We apologize for any confusion regarding any charges you may have encountered. The resort fee is non-refundable, however the deposit is just a hold on your card until you check out. This will drop off within 2-10 business days. If you have additional questions or concerns regarding that you will want to contact your financial institution. Thanks.

6/10 Okay

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property is out dated but ok for the price
Stayed 1 night in Apr 2024
Response from Chris J on Apr 20, 2024
Hi Jean. Thank you for your valuable insight. Please note, the Suncoast is undergoing a full makeover and we’ve already begun the process. We hope to see you again soon so that you can experience the All–New Suncoast once our remodel is complete.

8/10 Good

julie

Traveled with partner
Liked: Amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Chris J on Apr 20, 2024
Hi Julie. Thank you for taking the time to review us. We are thrilled to see your overall experience was great. We look forward to having you as a guest again soon!

10/10 Excellent

Victoria, Fortworth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with the perfect view!
Stayed 3 nights in Apr 2024
Response from Chris J on Apr 13, 2024
Thank you for taking the time to leave us a review. We are thrilled to see you enjoyed your stay and appreciate your kind words about our property. We hope to have you visit us again soon.

8/10 Good

2Kris

Traveled with partner
Liked: Staff & service
Overall it was a very nice clean room. The entire first floor is the casino. There is no way to get to your room without going thru the casino. So if you have small kids or dont care for cigarette smell its not the best setup.
Stayed 4 nights in Apr 2024
Response from Chris J on Apr 13, 2024
Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

RosaLee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Chris J on Apr 13, 2024
Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Anthony, Bismarck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a good stay at the Suncoast. Been coming back for many years. However one continuing issue is the smoke from the casino travels up the elevators to the hotel rooms and if you have a room close to the elevators you will get smoke migrating into the room. We did not smell it on Thursday but when the casino was busy on Friday and Saturday we did smell smoke in the room. This is only a minor complaint we have other than that it was a perfect day and we'll come back but make sure we get a room further down from the elevators.
Stayed 3 nights in Apr 2024
Response from Chris J on Apr 13, 2024
Hi Anthony. Thank you for your recent visit. We are glad to know that you enjoyed your accommodations. We are sorry that the ability for other patrons to smoke when visiting our casino marred your time with us. We do hope that you will come back to visit us again soon.

10/10 Excellent

Darin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms are big and awesome and affordable. The suites are totally worth the price.
Stayed 4 nights in Mar 2024
Response from Chris J on Apr 13, 2024
Thank you for your 5-star review Darin! It's a pleasure to hear that you enjoyed your stay.

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
I read that the hotel was rundown. The price was good so I decided to see for myself. You can smell the smoke from the cigarettes as soon as you walk into the main entrance and it lingers to the room floors. I’ve stayed at other hotels both older and newer that seem to have better ventilation/hvac systems. I was disappointed and a friend of mine had to leave after one day stay due to her asthma kicking up.
Stayed 4 nights in Mar 2024
Response from Chris J on Apr 5, 2024
Hi Andrew. Thank you for your valuable insight. Please note, the Suncoast is undergoing a full makeover and we’ve already began the process. We hope to see you again soon so that you can experience the All – New – Suncoast once our remodel is complete.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying there....but please don’t discontinue coffee in the rooms!
Stayed 2 nights in Mar 2024
Response from Chris J on Apr 5, 2024
We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

8/10 Good

Jeffery

Stayed 4 nights in Mar 2024
Response from Chris on Apr 25, 2024
Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

8/10 Good

Yonatta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chris J on Apr 5, 2024
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you!

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Suncoast is well maintained and has very professional service.
Stayed 3 nights in Mar 2024
Response from - Chris J. on Apr 4, 2024
Thanks for all five stars, Ryan! We always appreciate hearing about the things that make a guest's stay top-notch. We look forward to welcoming you back.

10/10 Excellent

Percilla

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 6 nights in Mar 2024
Response from - Chris J. on Apr 4, 2024
We're glad you were able to enjoy the scenic views with us! Come see us again soon!

10/10 Excellent

Karyn

Stayed 1 night in Feb 2024
Response from Chris J on Apr 20, 2024
Please come visit us again! We’d love the opportunity to treat you to another experience!

8/10 Good

JUSTIN, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was spacious and well appointed. Restaurants on property were ok but so many wonderful options to enjoy in the area!! Definitely could use an upgraded ventilation for the casino. The smoking was apparent just passing through to get to our room and definitely limited my interest in gaming.
Stayed 5 nights in Mar 2024
Response from Chris J on Mar 30, 2024
Hi Justin. Our goal is to provide you with excellent guest experiences, so any feedback is very much appreciated. Thank you for taking the time to review our property!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything I needed for the weekend
Stayed 1 night in Mar 2024
Response from Chris J on Mar 30, 2024
Hi, we are so glad to hear you enjoyed your time spent with us! We look forward to your return!

8/10 Good

Matthew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needs a better sportsbook. Good hotel though for the price.
Stayed 4 nights in Mar 2024
Response from Chris J on Mar 28, 2024
Hi Matthew, thank you for your review. You will be happy to hear that we have begun construction on a state-of-the-art sportsbook near the east entrance to the casino. This stadium-style sports viewing experience will include one of the largest high-resolution, wrap-around LED screens in the Las Vegas Valley. We hope too see you again when it is complete.

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and well-taken care of inside and out. It was built probably several decades ago, but it is obvious that they are keeping up on things without compromising the integrity/antiquity of the facility.
Stayed 2 nights in Mar 2024
Response from Chris J on Mar 28, 2024
Wonderful to hear you had a great visit Julie! We are glad that you had a great experience. Your input is very valuable to us. We hope you can return soon!

8/10 Good

Jo-jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Issues it was a good stay
Stayed 3 nights in Mar 2024
Response from Chris J on Mar 28, 2024
Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you enjoyed your experience during your recent visit.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel because of its proximity to Red Rocks for a family vacation with friends. The hotel was clean, spacious and within walking distance to nice restaurants. Parking was easy and the rooms were large, I will stay here again!
Stayed 2 nights in Mar 2024
Response from Chris J on Mar 30, 2024
Thank you for choosing to stay with us! We are so glad that you and your family enjoyed your vacation! We appreciate your comments and look forward to seeing you again soon.

10/10 Excellent

Christina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 1 night in Mar 2024
Response from Chris J on Mar 28, 2024
We're honored to receive your 5-star rating and are delighted that you had a fantastic time here.

10/10 Excellent

Vias

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Mar 2024
Response from Chris J on Mar 28, 2024
Hello Vias. We're honored to receive your 5-star rating and are delighted that you had a fantastic time here.

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great at Suncoast. We like Vegas but we like to stay as far away from the Strip as possible. This was our 1st time staying at Suncoast and it started with Richard Sanders at the front desk is the nicest and most helpful employee there. But, we came across house keeping, security and food and beverage staff that was so great it made our experience what it was. Everything was clean, they had plenty of gaming, we even went bowling. The only thing I can ask them to do for our next trip there is for me to win! Thank you for the great experience!
Stayed 4 nights in Mar 2024
Response from Chris J on Mar 28, 2024
Hi Christian. We truly appreciate the kind words. We are so glad to hear that our staff helped make you feel right at home & that our amenities exceeded your expectations. We thank you for choosing Suncoast and look forward to your return.

10/10 Excellent

Claudia

Stayed 2 nights in Mar 2024
Response from Chris J on Apr 13, 2024
Hi Claudia. We are so glad you enjoyed your visit, please come back and see us again soon!