Ratings based on 4,268 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom long beach

Great hotel

Posted Feb 21, 2015
Great!!! Friendly staff very help full 24 hours . I recommend this hotel to everyone. You won't regret your stay I promise.
1 out of 5
by A verified travelerfrom vancouver .BC

Resort fee and upgrade fee be carefully

Posted Feb 21, 2015
I was check out early for my room after I back to room my key was by cancellation .then I waiting outside for half hour until security came .the hotel resort fee rediciolous . No smoking room the balcony semll smoke and no complimentary water they chagre the rediciolous resort fee everyday
5 out of 5
Recommended
for Everyone
by A verified travelerfrom australia

Close to Las Vegas strip

Posted Feb 19, 2015
Great views from the room the only disappointment was that the fridge was too small & you couldn't move items from the fridge cause you would be charged. Would of been better if we could stock our own food & drink that needed refrigeration.
4 out of 5
Recommended
for Couples
by A verified travelerfrom montreal

Great hotel, location.

Posted Feb 19, 2015
I have stayed at this hotel several times. Very nice hotel with a great vibe. In this stay I found the room selecetion to be noisy as I was on the strip side. After speaking with the front desk the immediately changed my room and upgraded it as well. Very good experience.
2 out of 5
by A verified traveler

Condescension runs wild at the Cosmo!

Posted Feb 18, 2015
Pros: It looks nice, the rooms are cool, and the views are magnificent. They have a supper club onsite called Rose. Rabbit. Lie., which was awesome.
Cons: Two words: customer service. Smile more often. Don't be condescending and/or rude. These are basics.
Location: Great location. It's Vegas, there's TONS to do nearby.
From the moment we arrived, the female parking attendant was rude and abrasive. She asked "valet or self?" regarding which parking option we preferred. It sounded like she said "valet yourself" and it took me a second to respond. She raised her voice and in a demeaning tone repeated the question -- I felt like a bullied kid on a playground and not like the guest of a supposed top notch hotel. She rolled her eyes and made gestures for me to proceed like I was an annoyance. From there, the service was downhill. The front desk staff looked friendly enough, but they were busy and it was reflected in the service. They hastily "welcomed" us and sent us off without taking more than a breath. Later, I called the front desk for a request and they welcomed me downstairs to accommodate the request. When I arrived, the clerk, while friendly, denied service citing an obscure policy and basically told me that they "can't" help me over and over. The truth was that they CHOSE not to help.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
Overall a nice stay but not as luxurious as a Wynn or Ceasers'. Overall the hotel has a nice trendy vibe and I would imagine they are appealing to a younger crowd but I felt more elements of the Palm vs being a timeless hotel. The casino floor is very narrow and smelled of smoke as compared to the Bellagio that has zero smoke smell. Better ventilation system maybe? Rooms were very nice and clean. Loved the bathrooms.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Geneva

Simply the Best

Posted Feb 18, 2015
Location: you can connect easily with other Hotels/Casinos.... Really great Nightclub
An overall amazing experience, very friendly staff, great restaurants and nightclub. Really enjoyed the casino and the room was incredible
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
Awesome hotel! I stay here every time I'm I'm Vegas! The design in the hotel and room is amazing!! One thing I will say is the casino isn't very big. If one is not much of a gambler or wants to play smaller hands, this casino won't work.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Great hotel for a girls' weekend

Posted Feb 18, 2015
The hotel room was comfortable and clean. Terrace is great for hanging out and view was nice. Marquee Club was fun. Casino was clean and didn't smell too bad although you can clearly see people smoking around. Had a great girls' weekend.
2 out of 5
by A verified traveler

가격대비 비추

Posted Feb 17, 2015
한국에선 그래도 명성이있는 호텔이라 예약을했는데 현지에서 가격이 절반이나 저렴한 호텔보다 좋은호평을받는호텔이 아님,, 물론 룸컨디션이나 청결도는 좋았어요,, But, 체크아웃하고 이틀이나지났는데 갑자기 160불 카드승인이 코스모폴리탄에서 결제가되어 너무황당해 근처 관광하다 택시타고갔는데 승인문자를보여줘도 모른다는식으로 우리랑상관없는일이라며 돌려보내더군요,,,, 로밍폰으로 h카드사에 전화를했더니 1시간전에코스모에서 승인을한게 맞다고얘기를하드라구요,, 택시비에 로밍전화요금에 몇만원 낭비하고 베가스에서 즐겁게보내야할시간을 낭비해서 기분이 상쾌하진않더라구요 지인에게물어보니 정확한건 아니지만 비자회사에서 문제일수도있으니 카드청구서나올때까지 기다려보자며 아까운시간을거기서낭비하고있지말라길래 다른호텔로 돌아왔지만 기분이 찝찝했네요,,