Outdoor pool, cabanas (surcharge), sun loungers
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Reviews of The Palazzo at The Venetian

5 out of 5
The Palazzo at The Venetian
3325 Las Vegas Blvd. South, Las Vegas, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5867 out of 8201 reviews" "
Rating 8 - Good. 1266 out of 8201 reviews" "
Rating 6 - Okay. 477 out of 8201 reviews" "
Rating 4 - Poor. 281 out of 8201 reviews" "
Rating 2 - Terrible. 310 out of 8201 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jocleyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice
Stayed 3 nights in Mar 2024

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, friendly staff, clean pools, excellent service, and beautiful rooms. Loved my stay and will come again!
Stayed 1 night in Apr 2024

10/10 Excellent

Rosslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel convenient location - great suites
Stayed 2 nights in Apr 2024

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great room
Stayed 2 nights in Apr 2024

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, a nice property with plenty to keep you entertained. A few times we didn’t get great information - for example security saying they had found an item when (apparently) they had not, and also the pool being open til 8 (it was open until 7), also we were assigned a room in the Venetian tower away from our friends when we had booked a tower in the Palazzo (this was fixed). Nothing that was a show stopper, just little frictions.
Stayed 3 nights in Apr 2024
Response from Donna on Apr 16, 2024
Dear William,Thank you for your feedback regarding your recent stay at The Venetian. We are delighted to know that your stay was enjoyable overall but are disappointed to learn that your visit was less then exceptional. We certainly hope we have another opportunity to host you again in the future.Kind Regards,DonnaGuest Relations

10/10 Excellent

Maisy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the services provided from the front disk especially the agent who helps us check in. Thank you!
Stayed 4 nights in Apr 2024

6/10 Okay

Vanik

Liked: Cleanliness, amenities, property conditions & facilities
They did not let us checkin until 5pm, 2 hours later.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waiting to come back.
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Weilan

Traveled with family
Liked: Staff & service, property conditions & facilities
Perfect view for the sphere. Luxury decoration in the hotel. Convenient check in and check out options. Spacious hotel room.
Stayed 2 nights in Apr 2024

8/10 Good

Babette, Burlington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was absolutely gorgeous as were our rooms. The gondola outside ride for $159 lasted about 5 minutes- definitely not worth the $$$. The staff at several of the shops were very annoying & pushy as you walked around which we did NOT like. Would maybe stay there again …….
Stayed 1 night in Apr 2024

8/10 Good

Sharon, Edmonton

Liked: Property conditions & facilities
Far too many people and noisy. The Palazzo was better than the Venetian (we didn’t stay in the Palazzo. We stayed in the Venetian).
Stayed 5 nights in Apr 2024

8/10 Good

Xiao

Traveled with family
Liked: Staff & service, amenities
Staff was nice. View from the room was great. Got a white towel with brown color stains which was disgusting.
Stayed 2 nights in Apr 2024

8/10 Good

Duwan Spencer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The garden pool was to die for
Stayed 3 nights in Apr 2024

8/10 Good

bashar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
First room has runs in carpet, wallpaper was peeling, countertops were worn through the veneer. Not the level I expected from this property and for the money I paid.
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view of the Sphere. Easy to walk to nearby venues. Large selection of restaurants and shopping. Difficult to find our way around. Asked directions almost every time we left our room!
Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Nice rooms
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo is my favorite Las Vegas hotel. The rooms are large, the staff is friendly and it’s convenient to many Vegas attractions.
Stayed 3 nights in Apr 2024

10/10 Excellent

linh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the place. Excellent service!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Palazzo. We have stayed multiple times and never had a bad experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Billy R

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice, great location
Stayed 2 nights in Apr 2024

10/10 Excellent

aidan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 8 nights in Apr 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 4 nights in Apr 2024

10/10 Excellent

Bobby, East Peoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

monte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of the older hotels you can smell smoke and your cloths will smell like smoke also. The Palazzo and the Wynn are on a different level.
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palazzo definitely lives up to the hype. It's very easy to check-in online and pick up your room card upon arrival. The front desk staff were also very kind. The suite was great and very spacious.
Stayed 1 night in Mar 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area and Canal shopping area were wonderful. Room and bathroom were very spacious and enjoyed the slippers and bath robe that were provided. Will stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Xiaozhou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved palazzo with the sphere view. The suite its self is also very spacious and beautiful. Very easy to get food and coffee in the morning. Absolutely love our stay and will be back.
Stayed 2 nights in Apr 2024

6/10 Okay

paul

Traveled with partner
Liked: Amenities, property conditions & facilities
The rooms are excellent. However having to queue every morning in the lobby to buy a Starbucks coffee was disappointing. The dining is good for top end but no nice middle of the road food choices.
Stayed 4 nights in Apr 2024

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around.
Stayed 1 night in Apr 2024

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.I TRULLY LIKED MY STAY, AND WOULD BE MY FIRST CHOICE IN THE FUTUR.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you.
Stayed 2 nights in Apr 2024

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
It's a pleasant resort - but value for money, it's not great. It's expensive for what it is. My room was located about a 2 minute walk from the elevator through a long maze like series of corridors with no windows. The room blinds didn't seem to open. The gym equipment is fairly old, and the gym closes at 8pm. I understand that most people that go to LV aren't going for the gym experience, but for a resort that is this expensive, it was disappointing. There are no grocery stores nearby. Just a very limited CVS that requires walking across 3 separate bridges/sets of stairs. Not sure I would stay here again.
Stayed 3 nights in Apr 2024
Response from Donna on Apr 9, 2024
Dear Andrew,Thank you for providing valuable feedback on your recent stay at The Palazzo. We are delighted to know that your overall stay was enjoyable but are disappointed that you felt a lack of value while visiting the resort, as we strive to provide a truly seamless experience in both service and product offering. We hope you will allow us another opportunity to host you again in the future.Kind Regards,

10/10 Excellent

Manuel Alberto Concha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great good upgrade
Stayed 2 nights in Apr 2024

8/10 Good

Cromwell Gerardo

Traveled with family and small children
Liked: Cleanliness
Clean and nice rooms.
Stayed 2 nights in Mar 2024

8/10 Good

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spacious room. Very quiet. Nice pool and many restaurants. Finding your way around the resort was difficult and maps didn’t help much. i really missed having a coffee machine in the room. Waiting 45 min for coffee from room service or waiting forever in line at Starbucks was a pain!!
Stayed 2 nights in Mar 2024
Response from Donna on Apr 9, 2024
Dear Jill,Thank you for providing valuable feedback on your recent stay at The Palazzo. We are very pleased to hear that you enjoyed our opulent accommodations, as well as our pools and abundance of dining options. Still, we regret that we do not offer coffee makers in our suites. We do not offer this amenity due to The Palazzo being a full-service resort which offers this service through our 24 hour In-Suite-Dining, as well as at a variety of convenient outlets. It is never our intention to cause our guests any inconvenience.Kind Regards,

10/10 Excellent

Gail

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed easy and upscale
Stayed 2 nights in Apr 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Taquila Monica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I paid 1,300 plus 350$ for resort fees and I didn’t use any room service no resort but i loved every thing about it
Stayed 3 nights in Mar 2024

10/10 Excellent

Van

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are large for families with kids. Beautiful resort.
Stayed 3 nights in Mar 2024

10/10 Excellent

maya

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Wancheng

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad Service and unknown fee for the deposit
Stayed 1 night in Apr 2024

10/10 Excellent

harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful
Stayed 1 night in Apr 2024

4/10 Poor

Patricia A

Disliked: Amenities
When I checked in Bryen assured me that I would not be charged the resort fees of $50 a day. I am 70 years old and I told him I would not be using the pool or gym. He said to tell them upon checkout that I did not use the facilities and they would not charge me. Well, when I checked out they told me they charge everyone and have for 17 years and they were going to charge me, no matter what. I even called 2 weeks before my stay and talked to Clifford and he assured me there would not be a charge and told me the same thing Bryen did. I think this was to keep me from canceling. The hotel charges for everything. I am surprised that the hotel charges for parking which costs an additional $100. Room service has ridiculous fees. I have stayed at the Ritz and their fees are less than the Palazzo. My recommendation is to stay at the Cosmopolitan. I am in Vegas every 2 weeks because I have several clients in the Vegas area. When I told them I would never stay there again, the girl at the checkout said they had plenty of satisfied guests.
Stayed 4 nights in Mar 2024

8/10 Good

KEVIN

Liked: Cleanliness
Stayed 3 nights in Mar 2024