Ratings based on 3,472 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Sep 30, 2014
Great place. Restaurants are first class. Pools are fantastic. People are very friendly and willing to help. Great location.
3 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Very good hotel!

Posted Sep 29, 2014
Pros: The room is nice and comfortable. Well located and the Grand Canal shops are very nice.
Location: Very well located.
Overall, the hotel is very nice. We booked for 4 (2 adults + 2 kids below 10). When we got there, the sofa bed could only fit 1. A roller bed wouldn't fit in the room. So one of my kids had to sleep on the sofa. Why do they book for 4, when we could only fit 3?
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Amazing but don't misplace your map!

Posted Sep 29, 2014
Fantastic hotel, very friendly staff and amazing restaurants. Will absolutely stay there again next time we are in Vegas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything you would want from a hotel in Vegas

Posted Sep 29, 2014
An amazing trip, where the luxurious Palazzo Hotel gave everything you needed and more to make it into a once in a lifetime holiday.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel on the strip and shopping

Posted Sep 29, 2014
Pros: What's not to like but some prices are getting up there so please be mindful of this
Cons: Change the pool access times having to lineup at 9 to access the pool is silly. Open sooner and close later. Some folks would like to hot tub later
Location: It's Vegas you do what you want
Second visit to Palazzo. Will not be the last. Great restaurants and shopping in the hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2014
Good location on strip and proximity to shopping as well. Great staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 27, 2014
super clean hotel . I enjoyed my stay very much.
2 out of 5
by A verified traveler

Disappointing

Posted Sep 26, 2014
I have been to Vegas many times and stayed in many different hotels, I was looking forward to staying at the Palazzo but from the moment we checked in issues came up and they continued the rest of our stay (3 nights and 4 days). The staff was not very apologetic and did not seem to be on top of things at all. We constantly had people coming to our room for random things (changing the air filter, fixing blinds that we didn't report were broken, etc), credits they said they would give us could never be found by restaurants in the hotel, etc. I expected much more from what seemed to be such a fine hotel. I will definitely not be staying there again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 24, 2014
Location: The Canyon Ranch Spa is a wonderful addition to the amenities.
Overall, a beautiful hotel that is very conveniently located and well-maintained with gracious and attentive staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle, Enland

Palazzo Hotel

Posted Sep 24, 2014
Pros: The surroundings are beautiful. Best asset this hotel has are the people who work there.
Cons: Some of the furniture looked a little tired in the suite.
Location: Love the strip. The gondolas next door at the Venetian. Mirage across the road had their volcano show. Bellagio for water fountains dancing to music
It was our first stay at the Palazzo,although not our first to Las Vegas. The staff at registration desk both checking in and out were excellent.Very courteous and helpful. Casino very clean and the waitresses were extremely pleasant. Plenty of restaurants to suit everyone's pocket. Our favourite continues to be the noodle place. Absolutely love the flower displays.Suites are a good size and generally well looked after.