Ratings based on 3,311 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by DK

Nice view

Posted Apr 15, 2014
We had an enjoyable vacation with a Ton of memories that will last a lifetime!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Great hotel, awesome price

Posted Apr 11, 2014
Very awesome deal, stayed for a Wednesday and Thursday night. Extremely comfortable and clean. Great pool, although the sun is blocked from about 2-4PM. Great casino and buffet was delicious and a great price. Definitely going to stay there when I come back.
3 out of 5
Recommended
for Everyone
by Alice from el monte

hotel room is not good

Posted Apr 10, 2014
Pros: it was very conveniene, no traffic, if you have a car, it was very close to any hotel in short time
Cons: the room
Location: ...
the room is big but not good. very dark in the room and air condition was very loud and looks not working, not easy to sleep. this suppose a new hotel in vegas compare with other hotel, however it feels not like the same time year hotel in vegas. ..
4 out of 5
Recommended
for Couples
by Jon from York, PA

Can't beat the price!

Posted Apr 10, 2014
Pros: Design, price, and convenience. Ghostbar was a cool experience :)
Cons: Club Rain wasn't opened at the time and we were really looking forward to going there. More tables open and/or available.
Location: Bar/Lounge across the parking lot - AMAZING breakfast. Ghostbar on the roof. Strip 10 mins away :)
Although not on the strip, the Palms had everything you'd need inside the hotel or within walking distance. We had rented a car for our stay but I believe there was a shuttle that ran to and from the strip daily. We did not eat at any of the restaurants inside however the diner/lounge across the parking lot had AMAZING breakfast and at a cheap price :) We had stayed at Caesar's Palace prior to coming to the Palms and feel the Palms was a better bang for your buck - free wifi, shuttle, valet, etc. Ghostbar was a must!
3 out of 5
Recommended
for Everyone
by A verified traveler

NO guarantees

Posted Apr 10, 2014
Pros: We liked that it was a little off the strip and not as Massive as the strip hotels. It was our honeymoon and we wanted something a little quieter.
Location: The Las Vegas strip and Fremont Street Experience
I booked a King suite in the palms fantasy tower 4 months in advance, paid the Expedia package in full and when we arrived to check in to the hotel we were advised that the King suite we booked for our honeymoon was not going to be available but they gave us a double queen. Seriously? Then they told us that when booking through a third party they don't guarantee your room. Be aware of that. Then when trying to talk to their "concierge", whom was supposed to be helpful, we got nothing from her.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel.

Posted Apr 9, 2014
Pros: Its modern decor. Price is good.
Cons: Better restaurants. Went offsite to eat.
Nice hotel. The distance between both Palms is far. Nothing to do in the one hotel. Food in the other or casino is just ok. Went offsite to eat a better meal. For the price is good. Room "this time" was clean. Would stay again.
4 out of 5
Recommended
for Everyone
by Chich from Toronto Ontario

Nice hotel close to the strip with all amenities.

Posted Apr 9, 2014
Pros: Clean & very friendly staff.
Cons: should have more contemporary furniture.
Location: The location was close to the strip with many restaurants close by.
We had a great time in Vegas & enjoyed the hotel stay.
4 out of 5
Recommended
for Everyone
by Ellyn from Phoenix, AZ

Great updated room, but surprise bill at checkin.

Posted Apr 7, 2014
Cons: See above regarding surprise charges.
The room was great. It was clean and newly remodeled. I was very unhappy at check-in, however. I had paid for my room in advance, so I was surprised to learn that there would be a $25 service charge for each room for each night. I would not have minded paying it had I been told in advance. The deal that I signed up for was $69 a night for the first room and $59 a night for the second room. That was false advertising and not a good way to keep customers returning.
5 out of 5
Recommended
for Everyone
by Kelli from Alabama

Nice hotel. Great facilities.

Posted Apr 7, 2014
Pros: Friendly staff and variety of restaurants.
Cons: N/A.
Location: Not as many people as hotels on the strip. Enjoyed going on the strip and sight-seeing and visit to Gold & Silver Pawn, but neither were very close.
Picked the Palms because my friend was getting marries and her reception was in the hotel. Stayed for convenience. It was a little aggravating not being on the strip and taking cabs for transportation. Other than that, great experience at the Palms and would definitely stay there for future visits to Vegas.
4 out of 5
by A verified traveler from Portland, OR

Worth the 69$/night 'Expedia Deal' price.

Posted Apr 7, 2014
Pros: Hector
Cons: Cleanliness
Location: 5 min taxi from the strip. Movies, bars, clubs, gambling inside the Palms. Nothing else around it.
Decent experience. Pros: modern appeal; the server, Hector, at the Burger restaurant was wonderfully warm and funny; free club access; plenty of things to do inside the Palms. Cons: Security guards at the pool were rude and treated guests like they were instant criminals; pool hours were only until 6pm; overpriced food and drinks (but aren't all the hotels in Vegas?); moved a chair and found moldy ritz crackers below.