Ratings based on 4,188 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom oklahoma

Staff needs to step up their game...

Posted May 21, 2015
The hotel is nice and the rooms are very pretty and comfy... But the front desk doesn't even know hiw to book a limo.. Everyone wanted to pawn ud off to the other end if the counter! The buffet people changed their prices each day.. Stay consistent! Oh, and you have to tell/show a coupon to get drink specials?? Wth! Didn't feel like they wanted business very bad. And bring off the strip.. Cab fare was ridicous
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington DC

Great Hotel Rooms

Posted May 21, 2015
Pros: I loved everything about Palms Place! The late night food, gambling, swimming pools, spa and hotel guest were all great.
Location: There aren't a lot of things to do near the Palms other then go to the strip clubs and gamble, the hotel has a shuttle to the strip though.
When we arrived at the hotel my fiancee and I were upgraded to Palms Place. We had a late check in and rooms were not available at Palms Casino Resort. The upgrade was great! The room was big and plush. We were on the 28th floor and the view of the mountains was excellent. We couldn't see the strip but we didn't care. The bathroom was magnificent and we loved the huge Jacuzzi tub. The suite came with a mini kitchen which was excellent for saving money on food. Our experience was excellent and If you plan on staying at the palms definitely stay at Palms Place.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Good rate for the location and service provided

Posted May 21, 2015
Pros: Restaurants on site for breakfast, lunch or dinner
Cons: Free high speed internet service, complimentary internet service included in resort fee is way to slow for today`s internet access needs
Location: The hotel location is great, close to every place that i wanted to go. Off the crowded and busy strip, very easy to be in and out.
Great, hotel staff always prompt to assist us when needed
5 out of 5
Recommended
for Everyone
by A verified travelerfrom So Cal

Love this place

Posted May 19, 2015
Never stayed at a hotel where every staff member I encountered was friendly and professional. Check-in & check-out was such a breeze as well. I would completely recommend staying here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Excellent hotel. Staff very helpful. Wish their restaurants would have more vegetarian options.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Pros: Location
Great hotel. Loved being off the main strip and will definitely stay there from now on. Thank you! Dana Goldsmith
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Last minute trip, decent price for hotel. Has free shuttle to the strip.
3 out of 5
by A verified traveler

Not good for family with kids.

Posted May 16, 2015
They have this snack bar , where food is put on tray with scale and charges automaticly if somthing is removed. We whent with two kids and they were playing with the snack and we got charged for all the staff without eating it. Later they removed the charges but it was a lot of hasle.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Henderson,NV

Beautiful Room

Posted May 14, 2015
Pros: Beautiful ambiance
Cons: Room service should be served on a plate and a table
Location: Las Vegas. That pretty much says it all
I took my sister there to celebrate her birthday. We are both locals. We were absolutely loving the look of the room. But when we actually slept in the beds we were amazed at how comfortable they were. I have a temperpedic bed and she has a sleep number. Neither of us were anticipating a good nights sleep but we were so wrong. We slept comfortably all night long. The only thing we were not crazy about is the room service. They do not serve you anymore. They bring everything in Styrofoam to go boxes which is not my idea of in room service. Especialy steak and eggs. Kind of ruined the experience of breakfast in bed. Otherwise everything else was great
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stuttgart

Komfortables Hotel mit eigenem Casino

Posted May 14, 2015
Pros: Pool, Komfortable Zimmer, freundliches Personal
Location: Westlich vom Strip
Komfortabel, gut ausgestattet, ca. 25 Minuten zu Fuß zum Strip, tagsüber auch mit Shuttelbus möglich. Casino im Hause.