Ratings based on 3,574 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Such a great deal it's almost a steal

Posted Nov 21, 2014
It's a clean, nice hotel. It's priced comparably to the Luxor or Excalibur, but is as nice as the MGM. It's also kind of small, in comparison to the other Vegas hotels, but that's a nice feature. You get off the elevator and you don't have to walk a mile in one of 5 directions to get to your room, it's litterally one hallway with about 20 rooms to each floor.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom cleveland, ohio

Great concert hotel

Posted Nov 20, 2014
Pros: I like that room service was available even late at night. I was not feeling well enough to visit a restaurant so that was a pleasant surprise.
Cons: Maybe a microwave in room to heat up leftovers.
Location: I stayed there to see a concert at the Pearl, Judas Priest!
I picked this hotel because of the concert I was seeing at the Pearl. I also appreciated the photos online matched what the room actually looked like.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel away from the strip but close enough to walk

Posted Nov 17, 2014
Great hotel with great nightlife. Did not have to leave the hotel to have a good time.
4 out of 5
by A verified traveler

Nickel and dimed

Posted Nov 11, 2014
Front desk takes way too long to get checked in. Waited 30 minutes and was second in line. Was made to pay 20.00 extra per night for smoking upgrade. Too many places to stay for a better value
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Nice off strip hotel

Posted Nov 10, 2014
The hotel was nice except for the 25.00 a day spa fee they charge that I didn't use. The room was awesome, but I would rather stay on the strip.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Very nice hotel near the strip

Posted Nov 8, 2014
Pros: 24/7 Cafe is highly recommended if you stay here, try the philly cheese steak & the prime rib special! Beds are super comfortable, rooms very clean.
Cons: As with any hotel in Vegas, the AC does not work to suit our comfort level so room stayed a little warm for our liking. Couldn't get late check out.
Location: Easy access to the strip and all its amenities.
Enjoyed a great stay at the Palms a Hotel & Casino for SEMA week. It was nice to be off strip but still very close during all the chaos that is SEMA week. Hotel was super clean and the 24/7 Cafe is awesome! I ate there everyday at least one meal, the prime rib special was fantastic & cheap! This was my second time staying at the Palms & I would definitely recommend it to anyone looking to stay off strip but still wanting to be strip adjacent, great hotel!
2 out of 5
by A verified traveler

Not Impressed

Posted Nov 7, 2014
Pros: rooms were decent
Cons: improve staff training....customer service......implement more enticing incentives for guests, shuttle service to shopping and other attractions.....
Total lack of service in casino and resturants.....staff not very friendly or helpful.....lack of staffing in casino areas.....rooms were nice but hallways very noisey at night......prices for drinks were ridiculously high....buffet food was poor and buffet area very bland lack of decor.......
2 out of 5
by A verified traveler

Posted Nov 6, 2014
I will not stay in this hotel again. The room temperature did not work. The room smelled like smoke.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Check in

Posted Nov 4, 2014
I stated i need an early check in as i bought this as part of an expedia package, i arrived at 1:17 to hotel and i emded up waiting till 4:05 to check in. Online expedia says check in at 3 so not only did they ignore my request? They also were late. I booked two rooms one was a suit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver

Beautiful view

Posted Nov 4, 2014
The bed was so comfortable. The Jacuzzi tub was amazing. I was very satisfied withmy stay!