Ratings based on 4,278 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from VA

Wont go back

Posted Jul 1, 2015
Rooms do not have frig or microwave. All the snacks and minibar items are really expensive. Carpet in room had a big stain on it. Most of pool area was closed off for no apparent reason. Will not be coming back
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Overall I am very happy with my stay here. The staff were friendly and helpful and it was a clean resort.
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Hotel customer overall view

Posted Jun 30, 2015
Very nice hotel but had no microwave nor rm jacuzzi also pool close too early..shuttle bus stops too early for pick ups from strip considering the distance away but overall nice hotel will come again
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Love the Palms!

Posted Jun 29, 2015
This was my third time staying at the Palms. The hotel staff is amazing and always willing to help. I love their club, the Ghostbar, which has a spectacular view of the strip! The pool and gym are also a perk of the hotel. I would highly recommend the Palms!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2015
One of the staff was unfriendly at the time we checked on. I guessed he was tired. The room was cool and huge. The only one thing we don't like that no refrigerator in the room for guess but a huge refrigerator fully alcohol and beverage and snacks for convenient. We were really up set even though having an ice bucket. Other thing is a toilet wasn't separate with a bath tub was very inconvenient with if you have kids with you on a trip.
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Springs

See below

Posted Jun 24, 2015
Pros: See above
Cons: More modern facilities
Location: Near the strip.. plenty to do there..
Great staff, clean room and great prices. I like that I got to do a late check-out, some hotels don't always do that and are sometimes rude, not here... Enjoyed my stay...
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

Nice Resort off the Strip noise

Posted Jun 24, 2015
Really nice Resort off thr strip, so almost no noise, I found this relaxing it feels more private. This my 2nd time staying at the Palms , I stayed for 8 nights this time and I love this hotel, the pool is great and they have Djs parties on week ends!! My room was the Premier Room in the Ivory tower, was not expensive and very classy and new! (120$/night) plus the bed ...wow I really sleep well there, super comfortable beds. Staff was always very helpful and I felt important because they treated me really well, this hotel is a 5.5/5!!! Excellent overall and really recommend it
2 out of 5
by A verified traveler from florida

Posted Jun 23, 2015
this hotel is long in the tooth and lacks any "vibe". I have never been in a casino on a Saturday night that was so dead. Drinks while playing took as long as 30 minutes to order / arrive. Off the strip so not convenient to get to other properties. I only stayed because I was playing in WSOP event at the Rio and they were sold out. Not worth the price at all.....
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

VERY NICE!

Posted Jun 23, 2015
Pros: I immediately liked the lay out of the casino. It was not busy. The machines were not close together and it was spread out nicely. It was not busy
Cons: When we arrive, there was only 1 employee working at the registration. 2 other employees showed up, they need to be nice.
Location: Location was fine if your wanting to get away from strip. Sometimes that gets hectic.
We checked into the hotel, and immediately the registration staff took care of us. Gave us a complimentary upgrade to the room on the 53 floor. We loved the room it was very nice and relaxing. Had a great view of the Vegas strip. The view was fantastic.
4 out of 5
Recommended
for Students
by A verified traveler from Arizona

Ditch Friday's is a must!

Posted Jun 23, 2015
Pros: IMAX movie theatre, a new Hooter's restaurant, Café 6 restaurant upstairs and the Ghostbar up top. Ditch Friday's pool party and food court restaurant
Cons: Update the furnishings in the rooms. Seemed a little worn and dated.
Location: Great location due to not on the strip but very close to it to get to anywhere you would like.
All in all had a good stay at the Palms. The only real issue was the room key wasn't programmed correctly at check in so had to redo the keys. Was able to get into the room this time but only one room key worked this time. No big deal as long as I'm able to get in the room! LOL! Loved the ditch Friday's party on Friday, loved the eating establishments, room was cleaned good daily and also liked the fact they had a IMAX movie theatre with an awesome food court adjacent to it. Liked being away from the heavy traffic of the strip but yet close enough to everything one would need to see.