Ratings based on 1,257 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Redwood City Ca

Posted Apr 27, 2015
Pros: kayaking
Location: near Hoover Dam, Grand Canyon West Rim and my fav Ethels Choc factory!
WE HAD A WONDERFUL TIME! I will definitely be back, it was an incredible experience for my kids!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ed

Beach was closed

Posted Apr 27, 2015
Make sure everything is working but we had a great week and kids will have a good time and the lake view is excellent
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hemet, Ca

My Experience

Posted Apr 27, 2015
The hotel grounds is gorgeous and our room was nice and the beds were very comfortable but the air conditioning was not cool enough. That's the only thing that wasn't great I can only imagine in the middle of summer I would not be comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Germany

Beautiful hotel by the lake

Posted Apr 26, 2015
An oasis in the desert- Beautiful property by the lake! Don't waste your money in Vegas come here instead and enjoy an unforgettable relaxing experience- Excellent service and spectacular views!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Nice hotel close to lake Mead

Posted Apr 26, 2015
Just over the hill from lake Mead recreation area. Close to Valley of Fire and Hoover Dam. Hotel is on lake las vegas, beautiful location. Lobby/courtyard very relaxing. Staff was very courtious and helpful. Only complaint, and it isn't the hotels fault, there is a nice path around the lake but it belongs to the golf course and they don't want walkers on it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Nice hotel location and nice hotel

Posted Apr 22, 2015
Pros: Nice location
Cons: I wish they have a trail for people to walk around the lake in the bridge and have a few palces to view the lake around.
Location: The location of the hotels is very good but no other places near by for things to do.
We were there one night because we saw the hotel online look beautiful but we were there the wrong time and date. Becasue there was just a bunch of a group full of people festival going on the whole week and they are trashes and dirt all over the hotel inside and outside, some of the stairs, places were full of dirty of alcohoe. The room we stay in were very dirty and dusty. The next day, people were cleaning every where.
Comment from Hotel Management
Apr 27, 2015 by HotelMgmt, Hotel Management
We appreciate you taking the time to share your recent experience with us. I hope you'll accept my apologies, on behalf of our staff, for the inconveniences that you experienced from other guests. We would like another opportunity to meet your expectations and we hope you won't let this particular incident discourage you from booking with us again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Raleigh, NC

Near Vegas - not "Vegas"

Posted Apr 20, 2015
Pros: Quiet and peaceful
Location: Walking, hiking, Lake Mead, Hoover Dam,
Perfect hotel if you need to be in Vegas but would prefer a quiet, more serene atmosphere. The grounds are very pretty, the atmosphere is quiet and restful. The drive to downtown Las Vegas is about 25 minutes and the traffic is not bad. Be sure to add about $33 to the nightly cost for the resort fee and tax - collected by the hotel. Lake Mead and Hoover Dam are a short drive up the road.
Comment from Hotel Management
Apr 27, 2015 by HotelMgmt, Hotel Management
Thank you for reaching out to us and sharing your guest perspective. We are glad that our location worked out so well and that you enjoyed our serene setting and close proximity to Lake Mead and Hoover Dam. It was a pleasure to welcome you to the Westin Lake Las Vegas Resort & Spa and we hope to welcome you back again soon.
1 out of 5
by A verified travelerfrom Los Angeles, CA

An extremely disappointing experience

Posted Apr 6, 2015
Pros: The view of the lake was pretty amazing. Unfortunately it does not make up for the the fact that they gave away our lake view room and rude service.
Cons: Don't expect any poolside service either, the employees tend to congregate around the car area and will shoot you shifty-eyed looks if you get close.
Location: Don't plan on kayaking if you're staying on a weekend, chances are you'll be waiting for hours since there's usually a wait since they only have four.
This Westin deserves to be called the Worst-Inn! I booked a room with a lake view and was hoping to have a relaxing stay-cation with my SO for the weekend. When I checked in I was told that they "were at capacity" and that I was apparently getting the last room they had, mind you the lake view room I booked was "guaranteed" but that didn't seem to matter to the front desk. We were instead given a room that looked out onto the parking lot, as if we wanted to stare at more asphalt and cars after driving the 4+ hours to this resort. We shrugged it off and went to bed, tired from the long drive in. The breakfast buffet was lackluster except for the employee cooking 6 omelets at a time, pretty much the only exciting thing to see at this resort. We quickly ate our meals, eager to see if the pool and the other "amenities" the hotel claimed to offer would make up for the room mishap. We received the bill and paid. The total for the breakfast buffet for us two came out to roughly $40. The tall, blonde server with the ponytail (John) was quite attentive and very friendly so I decided to leave an $8 tip ($3 on the card and $5 in cash). When he returned with my card and receipt I noticed he had decided to tip himself $10 on the card and pocket the $5 bill. I'm so sorry the 20% tip wasn't to your liking!
Comment from Hotel Management
Apr 14, 2015 by HotelMgmt, Hotel Management
Thank you for reaching out and sharing your recent experience with us. It is disappointing to learn that your stay was less than satisfactory and we deeply regret the inconveniences that you encountered. We can understand any frustrations that you must have been feeling when you did not receive the room that you were expecting and we are sorry for any oversight in service. Regarding your experience in our restaurant, please know that we hire our staff based on their integrity and honesty. We trust that this was a billing error and we would like another opportunity to regain your trust. We hope you will someday stay with us again.
4 out of 5
Recommended
for Families
by A verified travelerfrom Wisconsin

High class, amazing setting

Posted Apr 1, 2015
Pros: It really is beautiful, just like the pictures! Warm pool!
Cons: Bigger beds are needed!!
Location: Resort is 30min to strip and airport. Great shopping in Henderson at The District-10 min. Hoover dam 30 min. West rim 2 hours.Go see Cirque du Soleil
Great price through expedia. Beautiful setting and high class. Friendly staff and good food and drinks, although pricey. Not too far from Strip..30 minutes. We do not gamble so it was nice to stay at a quiet resort without a casino. Convenient to Hoover Dam, Lake Mead and West Rim of Grand Canyon (dangerous for little kids). Only negative - resort has DOUBLE beds...queens would be a nice, or at least an option. Prices for food and especially drinks are double what we pay at home, but there is a refrigerator so stock up from a liquor store in Henderson. Oh yea, RESORT FEE really added up, so inquired directly because it was higher than Expedia quoted.
Comment from Hotel Management
Apr 6, 2015 by HotelMgmt, Hotel Management
Thank you for taking the time to share your experience at the Westin Lake Las Vegas Resort & Spa. We do regret if you were not overly impressed with your accommodations on this occasion. Keep in mind that we do offer a variety of rooms, including king-size accommodations in our suites. We are happy to hear that you enjoyed our peaceful setting and close proximity to the most popular attractions in our area. We hope you'll visit with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
4 Tage in der Nebensaison in einem Spa Hotel sehr ruhig