Ratings based on 1,367 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Henderson NV

12th Straight Year of Return!

Posted Aug 3, 2015
Very fairly priced in mid-summer in the heat of the Las Vegas/Mohave Desert. A high rated hotel, beautiful views, not far from the Strip.
5 out of 5
Recommended
for Everyone
by A verified traveler from brooklyn, ny

quiet

Posted Jul 28, 2015
Pros: evrything
Cons: nothing
Location: stayed in an relax by the pool
wonderful, quiet, sunlight and great view of the water.
Comment from Hotel Management
Aug 3, 2015 by HotelMgmt, Hotel Management
Knowing that everything about your stay at the Westin Lake Las Vegas Resort & Spa was great has made us all very happy. Thank you for sharing your lovely comments. Please visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
Seems more of a family or couples resort. I'd probably not go with just my girlfriends again.
Comment from Hotel Management
Jul 29, 2015 by HotelMgmt, Hotel Management
The Westin Lake Las Vegas Resort & Spa offers many great amenities and activities for singles, couples and families. From our wine and spirits tastings to our Family Fun Zone, there is something for everyone. We do apologize if you were not aware of all the activities and benefits available to you at the time of your visit and hope that you will allow us to welcome you back for an experience that exceeds your expectations. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Relax in the sun!

Posted Jul 23, 2015
Pros: Everything!
Location: Westin LasVegas is within 20 miles of the Hoover Dam and Lake Mead.
Comfortable beds,beautiful rooms,and pools surrounded with palm trees and mountains!
Comment from Hotel Management
Jul 29, 2015 by HotelMgmt, Hotel Management
At the Westin Lake Las Vegas Resort & Spa, we love to hear from our guests and would like to thank you for your review. It makes us all very happy to know that you enjoyed everything about your stay, from the comfort of the beds to the palm trees surrounding our pools. Please come back and see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from st louis

Great!

Posted Jul 22, 2015
I'd like to stay again! My children enjoyed the pool and kayak so much!
Comment from Hotel Management
Jul 29, 2015 by HotelMgmt, Hotel Management
We are thrilled that your family had such a great stay with us at the Westin Lake Las Vegas Resort & Spa. Thank you for letting us know how much the kids enjoyed our pool as well as their kayaking experience. We hope to have the privilege of welcoming you back soon.
5 out of 5
Recommended
for Families
by A verified traveler

Great to be there but unexpected fees popped up.

Posted Jul 22, 2015
Pros: There are a lot of recreational activities to do for everybody.
Cons: N/A
Location: Walking, ride bike, shopping and eat at Montelago Village
The stay was great, but check with them before arriving for unexpected fees the Westin Hotel applies. TAXES ON RESORT FEES. Seriously.
Comment from Hotel Management
Jul 29, 2015 by HotelMgmt, Hotel Management
Thank you for sharing your comments. While we were glad to read that you had a great stay, we deeply regret if you were not aware of the taxes and hope that any impact to your overall visit was minimal. The next time you are visiting the area, we hope to have the pleasure of welcoming you back again.
4 out of 5
Recommended
for Families
by A verified traveler from California

Westin Lake Las Vegas Resort & Spa

Posted Jul 21, 2015
Enjoyed the two pools, and my kids loved the waterslide. A nice family place to stay when traveling to Las Vegas.
Comment from Hotel Management
Jul 29, 2015 by HotelMgmt, Hotel Management
Thank you for taking the time to let us know how much you and your family enjoyed our pools and waterslide. It was a pleasure to have you stay with us at the Westin Lake Las Vegas Resort & Spa and we hope to welcome you back soon.
1 out of 5
by A verified traveler

This "resort" is more like a last resort

Posted Jul 19, 2015
Pros: Bell-hops and doormen were polite and accommodating.
Cons: Everything.
Location: Oh, it's also about a twenty minute drive just to get back to the main road, from which you would need another ten minutes to arrive anywhere decent.
Paid way too much for this place, expecting it to be quite nice like any place bold enough to label itself a resort. Sorely disappointed. This place is like a glorified Best Western. Oh, but how nice of them to offer two free water bottles a day. So gracious. What isn't gracious is the fact that I paid over $400 for a three night stay and got single-ply toilet paper, or how our curtains had holes in them letting light through. Or how about the fact that there wasn't even a vent in the bathroom. Let's also not forget about the rag-tag furniture that looks like it just came from a garage sale and the pathetic attempt at making the bedpost seem like it was even attached to the bed (pictures included). The balcony was a whopping foot in depth and the sliding glass door to the outside didn't even lock. I don't even know how this place could be allowed to attach resort to it's name as it wasn't even the slightest bit nice. The front desk staff was rude as well, thus topping off a terrible experience in an unworthy hotel. The last straw was the $92 resort fee I paid on top of the $400 i already spent as a parting farewell from this dump. Avoid this place at all costs. Like the title says, it is truly a last resort and should not be given any business whatsoever. The only redeeming quality was the bell-hops and doormen who were truly polite and very friendly, thus adding a thinly veiled silver lining to this cloud of disappointment.
Comment from Hotel Management
Jul 29, 2015 by HoitelMgmt, Hotel Management
It is wholeheartedly disappointing to learn that your stay and our resort fell short of your expectations. All feedback is welcomed and we appreciate the time you have taken to share yours here. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
Great 3 day stay for family of 4. Pool facilities were great, especially late night pool-side movies. Restaurant/food options were plentiful and convenient. Room was very comfortable and clean. Staff was very professional and friendly.
Comment from Hotel Management
Jul 23, 2015 by HotelMgmt, Hotel Management
Thank you for your review of the Westin Lake Las Vegas Resort & Spa. Hearing that you and your family enjoyed your three day stay has made us very happy. It was truly a pleasure to provide you with a comfortable room and professional service to ensure your time at our hotel was great. We hope that you will come back and see us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

one problem

Posted Jul 13, 2015
Toliet ran the entire 7 days there, called a few times to get it fixed as far as I know it's still running, all that is needed is a $3.00 flapper. The Toliet woke me up a few times when the tank was filling
Comment from Hotel Management
Jul 23, 2015 by HotelMgmt, Hotel Management
Thank you for alerting us to your concern. We are truly sorry for the issue you experienced in the lavatory. Your comments are being forwarded to our Maintenance Supervisor to investigate the issue and make any necessary repairs. We greatly appreciate the time you have taken to write your review and hope one day we can welcome you back for a stay that exceeds your expectations.