Ratings based on 7,033 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom white plains ny
Excellent hotel easy access to Vegas stripPosted Feb 26, 2015
Pros: Very comfortable
Cons: Nothing to iprove
Location: You n walk to the vegas strip
Excellent I love staying at one of trump hotels. Staff very helpful. Property very glamorous.
for Everyoneby A verified travelerfrom m
Excellent servicePosted Feb 25, 2015
Loved all of the staff. Service is personable and stands out vs casino hotels who don't have any personal service for standard guests.
for Everyoneby A verified travelerfrom Napa, CA
Impressed once again!!Posted Feb 25, 2015
Location: Perfectly off the strip but close enough to everything!
It was our third time staying at Trump Hotel and every time is a pleasure. I would truly recommend the hotel for it's clean fresh scent, elegance, ambiance, spacious designer rooms, sophisticated bar-lounge, experienced concierge, accommodating front desk and staff!!!
for Couplesby A verified traveler
Beautiful but subpar customer servicePosted Feb 25, 2015
Pros: The good was the room, view, space, no casino and no smoking.
Cons: customer service
I give it a 3 1/2. I had the corner suite and it was absolutely beautiful. There was so much room for activities, a huge bathroom, fully functional kitchen and the best view on the strip. I have stayed at a lot of hotels but this view was insane. Definitely the perfect spot for a quite stay with your significant other. The bad was the patchy customer service. Even the bell man said that they strive on their customer service since they don't have much else going for the hotel. When we got 2 our room, i called housekeeping for an extra pillow and pans for the stove. They came about 10 mins later and i also asked the person for some paper towels/napkins. he said that he could not give us any paper towels or napkins but could get us something else to wipe our hands/clean after cooking. HE NEVER CAME BACK. I had to call again and eventually someone came with actual paper towels. I called a few other times about random stuff and it seemed like they forgot about our requests. I would say that they remembered 80% of the things we asked for. But forgetting/not completing 20% of our requests is still disappointing especially when they pride themselves as a 5 star resort that focuses on customer service. also, when we got to the hotel at 3:30pm, they didn't have our room ready. considering how check in was at 3 and we would have to just wait, i asked for a drink coupon and they refused I would still come back because of the great room and 80% of the customer service they got right
for Everyoneby A verified travelerfrom Toronto
A true 5 star experiencePosted Feb 23, 2015
This is my second stay at this location as usual everything was flawless. From the courteous staff to the maid service and don't forget the in room dining I would recommend this hotel to anyone who wants to avoid the casino noise and have a quiet stay
for Everyoneby A verified traveler
Posted Feb 23, 2015
Above and beyond my expectations! Every now and then you deserve to be treated like royalty. This experience was not just "above average ....it was exceptional!
by A verified travelerfrom los angeles
Never againPosted Feb 23, 2015
Tried to check in at 3.30 pm and they said the room wasn't ready. It would take about an hour to get it ready. Also, there were very long lines so it doesn't seem like it was a single case.
for Everyoneby A verified travelerfrom Lake Havasu CIty, AZ
An excellent experience!Posted Feb 23, 2015
Pros: The room was gorgeous! Marble tile everywhere! Anything you could possibly want in a living space!
Cons: Nothing! Not one thing would I improve upon!
Location: It is right across the street from the fashion show mall! And the strip was close by too!
What a beautiful room! I was so very pleased with my whole experience, from the amenities of the room, to room service to the view! I will definitely be staying there again!
for Everyoneby A verified traveler
Best hotel in VegasPosted Feb 23, 2015
Pros: No casino, no smoking
Location: Shopping, dining, entertaiment
Every time I stay here, it is a great visit. The rooms are clean, the staff are super friendly, and the overall is experience is great.
for Everyoneby A verified travelerfrom Calgary AB
Great upgradePosted Feb 23, 2015
I called to confirm that I would be facing the strip side after making the reservation and I was told that I was. Upon arrival I discovered this wasn't the case. After explaining this to the front desk they not only changed my reservation but upgraded my room to a deluxe at no extra charge! The room was amazing as well as everything else. It far exceeded my expectations. It is truly a 5 star hotel!