Ratings based on 555 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SLC, UT

Get more for your money.

Posted Mar 3, 2015
Pros: Low cost for high quality, comfortable and mostly updated 2 BR, 2 bath condo for 4 of us. Nice it is away from strip mayhem, soliciters and dirt.
Cons: Ceiling vents and lighting grates should be cleaned. Lighting could be updated. Bathroom lighting was old and outdated.
Location: 2 miles west of strip in dead center in middle. Rio resort and casino up the road. Dinner was great at a Thaiwan place about a mile toward the stri
Vegas resorts on or near the strip are a gamble in finding high quality, clean!, safe, and comfortable, with lower cost in mind. Room prices vary greatly and to go for a $100/room for 2 people, you are asking for a big let down and dissatisfaction in various aspects of the aforementioned list. Westgate Flamingo offered quality, clean, secure comfort all for an unbelievable price. We got 2 BR, 2 Bath condo at a very low price which was a welcome surprise. The furnishings were nice and well cared for and the grounds well maintained. It also has carports so it's great for those deady hot and sunny days. This resort/condo complex is 2 miles just west of strip and about dead center in middle. Westgate provides shuttle every hour which is nice to not hassle with driving the area of the strip.
Comment from Hotel Management
Mar 12, 2015 by Westgate Customer Care , Hotel Management
Thank you for your review. It’s very pleasing to know you enjoyed our fully equipped two bedroom villa and the convenience of close distance to the strip. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future! Annie
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Norco, Ca

Front desk staff super kind and accomodating.

Posted Feb 28, 2015
I really liked the hotel except the room smelled like fish. Blah. I opened the windows and ran the ceiling fan, but still blah. The room was wonderfully, comfortable. Housekeeping didn't want to bring towels to my friends staying in the next room, so I had to share towels.
Comment from Hotel Management
Mar 12, 2015 by Westgate Customer Care , Hotel Management
Thank you for your review. We deeply apologize for the unwanted smell you may have experienced within your unit. Our housekeeping team is there to ensure your room is fresh, clean and stocked with all essentials prior to your arrival. Thank you for bringing this to our attention your comments will be shared with our housekeeping manager. On the other hand, we are thrilled to hear that you thought the unit was wonderful and comfortable. Thank you for staying with us and we look forward to having you back very soon! Annie
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Idaho

Excellent place to relax away from the strip.

Posted Feb 24, 2015
Check in was fast, professional, and courteous. We very much enjoyed our stay and will be sure to return,
Comment from Hotel Management
Mar 12, 2015 by westgate_customercare, Hotel Management
It’s wonderful to hear you had a fast and efficient check in process. We’re delighted to hear you enjoyed your overall stay and that you will return. We look forward to seeing you again! Sincerely, Idalise
2 out of 5
by A verified travelerfrom california

Nice Hotel, But Annoying Neighbors

Posted Feb 23, 2015
Check in staff wasn't very friendly. Recieved 3 noise complaints within two hours. I have young children. Recieved 5 total complaints for kids who were quiet. And day complaints. Neighbors had loud party till 5 am but no one complained. Our hotel keys stopped working a day before checkout and living room tv did not work.
Comment from Hotel Management
Mar 12, 2015 by westgate_customercare, Hotel Management
Allow us to apologize if you had a less than desirable stay. We certainly advise our guests to contact our front desk staff if they encounter any issues such as disturbance or certain facilities not functioning. Our resort appreciates your feedback, as we are always looking for opportunities to address any areas of improvement and growth opportunities. We sincerely hope to have the chance to welcome you back and we wish you all the best on your future travels. Sincerely, Idalise
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Close to the strip

Posted Feb 12, 2015
The shuttle runs every hour. The hotel itself has Everything and More. Daily activities and helpful staff. Very prompt with all requests and polite as well as Clean.
Comment from Hotel Management
Mar 6, 2015 by WestgateGuestRelations, Hotel Management
Thank you so much for taking the time to let us know about your experience. We are delighted that our resort offered you everything you needed and more. Our staff is dedicated to guest satisfaction, as was evident during your stay. We hope to surpass your expectations again during your next visit! Ray
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2015
Very, quiet, peaceful place with all the comforts of home . Internet strong and fast and fireplace was a nice touch
Comment from Hotel Management
Mar 12, 2015 by Westgate Customer Care , Hotel Management
We are thrilled to read that you enjoyed you stay at Westgate Flamingo Bay Resort. Making memorable vacation experiences is what we do best and we would love to provide you with another great stay in the future. Annie
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2015
Good comfortable room and the staff service was excellent. I will stay in this place again.
Comment from Hotel Management
Mar 12, 2015 by Westgate Customer Care , Hotel Management
It's very pleasing to know you enjoyed our comfortable villas and our staff provided you with excellent service. We hope to see you soon again! Annie
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Posted Feb 3, 2015
Pros: The bed. Awsome.!!! I want to go back soon.
Cons: The spa in the room emitted back debris when we turned them on. Very disappointing.
Location: Great location, there was shopping and resturants all over the place.
The staff was very accommodating. When I had issues with an upstairs unit due to a bad knee, they changed my room to a downstairs one without any problems.
Comment from Hotel Management
Mar 12, 2015 by Westgate Customer Care , Hotel Management
Thank you for your feedback. We are thrilled to hear that our staff was able to accommodate your needs. Making memorable vacation stay is what we do best; we hope to see you soon again. Annie
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Posted Feb 3, 2015
Everything was great with the exception of Internet usage. When you pay extra for this you should be able to use more than one piece of equipment at a time especially since they cater to families. When my children wanted to use their tablets at the same time they couldn't because only one item was allowed at a time
Comment from Hotel Management
Mar 12, 2015 by Westgate Customer Care , Hotel Management
Thank you for your feedback. WIFI is a popular amenity and can sometimes cause connectivity issues if we have a lot of users on at once. We apologize if this caused any inconvenience during your stay. Nonetheless we ate thrilled to hear you had a great time at Westgate Flamingo Bay Resort. We hope to see you soon again. Annie
5 out of 5
Recommended
for Everyone
by A verified travelerfrom colorado

Beautiful property

Posted Feb 1, 2015
This is a great hotel to stay at if you're not in town to gamble. And the staff really made me feel like a VIP
Comment from Hotel Management
Mar 12, 2015 by Westgate customer Care , Hotel Management
Thank you for your awesome review. It’s very pleasing to know our staff provided you with exceptional service. We hope you will visit us again and please recommend us to your family and friends. Annie