Ratings based on 1,171 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Amsterdam

Prachtig hotel gelegen in een rustige omgeving.

Posted Jan 3, 2015
Ideaal als je eigen vervoer heb. Rustig omgeving als je tot rust wil komen van de drukte op de Strip in LasVegas. Centraal om naar Hoover Dam en Grand Canyan West te bezoeken.
3 out of 5
by A verified travelerfrom San Francisco, CA

Average hotel

Posted Jan 3, 2015
Room furniture needs a touch up (1019), it looks worn out. Foot stool was peeling out and tv table chipped. Cleanliness of the room was terrible, a pair of socks left by a prior guest was found behind a chair also crumbs of food underneath beds and nightstands. Public areas are great, clean and well maintained. Staff was ok not great. Do not expect above and beyond service or wow factor.
Comment from Hotel Management
Jan 12, 2015 by HotelMgmt, Hotel Management
We always strive to go above and beyond for each guest and deeply regret that we missed the mark on this occasion. I'd like to extend my apologies on behalf of our staff for any inconveniences that you experienced with our accommodations. It is disappointing that your room was not at its best upon your arrival and we hope you'll allow us another opportunity to welcome you again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom h

Nice views

Posted Jan 3, 2015
Very nice location will go back next year..........
Comment from Hotel Management
Jan 12, 2015 by HotelMgmt, Hotel Management
We are delighted to hear that your visit has inspired you to return next year! We are certainly looking forward to welcoming you back to the Westin Lake Las Vegas Resort & Spa.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle WA

A different New Year's experiance in Las Vegas.

Posted Jan 2, 2015
Although the temperatures were chilly and the wind kicked up a bit, the Lake Las Vegas Westin was a great place to home base for a New Year's eve getaway. The lakeside location is scenic/fun in January and I imagine the resort would be a great destination during the summer months as well.
Comment from Hotel Management
Jan 6, 2015 by HotelMgmt, Hotel Management
Thank you for ringing in the New Year with us at the Westin Lake Las Vegas Resort & Spa. We are truly delighted to hear that you enjoyed your visit, despite the cool weather. Our resort is certainly a great summer destination, as well. It would be a pleasure to welcome you back again.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 2, 2015
Pleasant location away from the craziness of Vegas.
Comment from Hotel Management
Jan 6, 2015 by HotelMgmt, Hotel Management
We are always happy to read when a guest enjoys our tranquil setting at the Westin Lake Las Vegas Resort & Spa. We hope to welcome you back again!
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Newport Beach, CA

Great facility, skeleton staff

Posted Dec 31, 2014
Beautiful facility, a bit run down. Skeleton staff trying very hard. Ricks Cafe mediocre at best, management lacking, nice people just do not have a clue. Food middle of the road, expect more from such I wonderful place.
Comment from Hotel Management
Jan 6, 2015 by HotelMgmt, Hotel Management
Although we are grateful for your candid feedback, we deeply regret that we were not able to fully impress you on this occasion. Please accept our apologies if your experience was not reflective of the high standards of customer service that guests have come to expect from us. We hope you will someday allow us another opportunity to welcome you again.
4 out of 5
Recommended
for Families
by A verified travelerfrom Edmonton. Alberta

Nice hotel 30 minutes to Vegas 45 to Hoover Dam

Posted Dec 31, 2014
Pros: Beautiful building and decor, clean and quite, Staff friendly and helpful.
Cons: Information about transportation to casinos, events and shows on the Strip
Location: You can have a great walk or bicycle ray. Beautiful scenery. Hotel is 45 minutes of Hoover Dam.
The hotel is not congested as hotels in Vegas. Staff was kind and professional. Breakfast buffet is complementary however it is worthy. Is very good, plenty of options. Parking lot is free and spacious. Make sure you have time to enjoy the resort facilities since there is a resort fee $25.
Comment from Hotel Management
Jan 7, 2015 by HotelMgmt, Hotel Management
Thank you for your review of the Westin Lake Las Vegas Resort & Spa. It is nice to learn that you were so impressed with many aspects of our property including our breakfast and parking services. We hope to welcome you back again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

First try but sure will be back

Posted Dec 30, 2014
Beautiful. Can fish, kayaking, beach. Swimming. My kids and husband asked me could they come back here in summer time! Enjoyed the stay so much
Comment from Hotel Management
Jan 6, 2015 by HotelMgmt, Hotel Management
We are glad that you enjoyed the various activities that are available around our resort. We hope to see you and your family back at the Westin Lake Las Vegas Resort & Spa this summer!
2 out of 5
by A verified traveler

Big disappointment

Posted Dec 29, 2014
According to the hotel your Expedia choice for bed is a vegas crap shoot in order to get the bed I reserved I had to get a handicap room where the shower was so bad it made the whole stay seem like I was in my travel trailer vs a nice hotel.
Comment from Hotel Management
Jan 6, 2015 by HotelMgmt, Hotel Management
We deeply regret the inconveniences that you encountered while booking your room and apologize if your room accommodations fell below your expectations. We hope you'll allow us another chance to impress you in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom waterloo, ontario

great location

Posted Dec 29, 2014
Pros: Location
Location: The Village was quaint. Too bad lots of shops had to close down. Golf was everywhere and lovely courses
Love the location. Restaurants great with wonderful food. Shuttle service to the Strip and Village a nice bonus
Comment from Hotel Management
Jan 7, 2015 by HotelMgmt, Hotel Management
We are happy that you enjoyed our location, as well as our on-site dining and convenient shuttle service. It was a pleasure to welcome you to the Westin Lake Las Vegas Resort & Spa and we hope to see you again soon.