Ratings based on 944 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Beautiful resort, outstanding staff!

Posted Aug 7, 2014
Pros: Location, dining, staff.
Cons: Maintain the pool and keep children in the activity pool or at the beach.
Location: Great spot 25 mins from the strip. Lake Mead and Hoover Dam very close, Montelago Village, and strip 30 mins away.
Great spot, beautiful resort, need to maintain pool. Resort fee is totally unwarranted and outdated!
Comment from Hotel Management
Aug 13, 2014 by HotelMgmt, Hotel Management
Thank you for choosing the Westin Lake Las Vegas Resort & Spa. We are delighted that you enjoyed our location, dining and customer service and we appreciate that you've taken the time to share the areas of your visit that did not quite live up to your expectations. Please accept our apologies for any inconveniences. We will certainly share your comments with the appropriate members of our staff.
5 out of 5
Recommended
for Families
by A verified traveler

Relaxing getaway near Las vegas

Posted Aug 7, 2014
Pros: Beautiful view of lale las vegas, quiet, fire pits with comfy couches near lake and bar service outside on extended patio. Comfy beds in rooms.
Cons: Movies during the week with popcorn.
Location: Kayaka included. Movies on weekends at pool outside.
Nice atmosphere families welcome. Water pools for adults and kids. Good organic food options. Ameneties like bathrobes and very friendly staff.
Comment from Hotel Management
Aug 12, 2014 by HotelMgmt, Hotel Management
We truly appreciate the level of detail that you've provided in your review. Thank you for mentioning the amenities that we offer at the Westin Lake Las Vegas Resort & Spa. We are thrilled that you enjoyed a relaxing getaway with us and we hope you'll visit with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from durham,nc

Wonderful family resort at Lake Las Vegas!

Posted Aug 6, 2014
We had a wonderful family visit at the resort & will return again & invite others.
Comment from Hotel Management
Aug 13, 2014 by HotelMgmt, Hotel Management
We are delighted to know that you enjoyed your family visit at the Westin Lake Las Vegas Resort & Spa! Thank you for your wonderful review and we look to welcoming you back.
4 out of 5
by A verified traveler from LA,Ca

Room was not cleaned

Posted Aug 6, 2014
When we arrived hotel was over booked and when we finally got our room 20mins later it was not clean at all
Comment from Hotel Management
Aug 12, 2014 by HotelMgmt, Hotel Management
Thank you for alerting us of this concern. On behalf of our housekeeping department, I would like to apologize for this oversight. As we pass your comments along to the appropriate members of our staff, we hope you'll allow us the opportunity to welcome you again.
3 out of 5
by A verified traveler

Posted Aug 4, 2014
Just all right. It doesn't meet my expectations. Rooms are normal. Pools are crowded.
Comment from Hotel Management
Aug 12, 2014 by HotelMgmt, Hotel Management
Although we appreciate you choosing the Westin Lake Las Vegas Resort & Spa for your stay, we regret that we were unable to meet your expectations on this occasion. We hope you will allow us the chance to welcome you back so we can provide you with a stay that surpasses your expectations in every way.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with resort feel

Posted Aug 4, 2014
Pros: Pool and resort feel.
Cons: Cheaper water in hotel shop.
Location: A bit isolated. Quiet and peaceful.
Bit isolated, food in hotel limited so had to drive to eat elsewhere. 1 small free bottle of water provided on arrival to share between 4 people.....The price of bottled water in hotel shop was extortionate so we purchased one for that night and found a supermarket for the rest of the stay. Overall though a great experience, kids loved the pool and a fabulous base for our travels around Redrock canyon and the Valley of Fire.
Comment from Hotel Management
Aug 13, 2014 by HotelMgmt, Hotel Management
Thank you for taking the time to let us know about your stay at the Westin Lake Las Vegas Resort & Spa. While we are happy to know that you and your family enjoyed your time at our pool, we do regret if you experienced any inconveniences during your time with us. Thank you for sharing your guest perspective. It would be our pleasure to welcome you back again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toluca Lake, CA

Stay cation with my kids

Posted Aug 4, 2014
Checked in last Thursday night, late checked in. I was greeted by valet or bell boys but no one at the registration desk. Waited almost 5 min to someone to show up. Finally someone came. He should be more friendly to all the guest. Anyways, this hotel is really nice with 2 pools. My boys enjoyed the pool and paddle boarding by the property. I would like to go back again.
Comment from Hotel Management
Aug 12, 2014 by HotelMgmt, Hotel Management
Thank you for taking the time to share your visit and letting us know how we can improve the guest experience at the Westin Lake Las Vegas Resort & Spa. We hope you will accept our sincere apologies for the length of time that you waited for our staff at check-in. Our pool area is certainly a favorite amenity for our guests and we are delighted that you and your children enjoyed their time at our resort. We look forward to welcoming you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Great for families

Posted Jul 26, 2014
Brought my daughter here and she loved it. Great place to stay and good food.
Comment from Hotel Management
Aug 1, 2014 by HotelMgmt, Hotel Management
We are happy to know that you and your daughter enjoyed your stay at the Westin Lake Las Vegas Resort & Spa! Thank you for letting us know about your recent visit and we hope you'll think of us again the next time you plan a family vacation.
2 out of 5
by A verified traveler from California

Too Hot and Too Not

Posted Jul 24, 2014
Pros: Kayaks on the lake.
Cons: Everything dealing with guest comfort.
117 degrees and the pool closes at 8:00 pm, but the hot tub stayed open till 10:00 pm. Checked into a dirty bathroom with no soap.
Comment from Hotel Management
Aug 1, 2014 by HotelMgmt, Hotel Management
While we are grateful for your sincere remarks, we regret that we were not able to fully impress you during your recent visit. Please accept our sincere apologies for any discomfort that you may have experienced. We are grateful for your insightful review and will pass your comments along to our management team. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Amazingly Serene location

Posted Jul 23, 2014
Pros: I loved the amenities, the waterslide, paddleboarding, kayaking, basketball court for my son. The cabanas and service were wonderful
If you want to get away from it all, but still be within a decent distance of Vegas, this is the place to be
Comment from Hotel Management
Aug 2, 2014 by HotelMgmt, Hotel Management
We are happy to know that you enjoyed the amenities that we offer at the Westin Lake Las Vegas Resort & Spa. Thank you for taking the time to share your review and letting our future guests know about our convenient location to the Las Vegas entertainment. We hope to welcome you back again.