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Reviews of Apache Casino Hotel

3.5 out of 5
Apache Casino Hotel
2315 E. Gore Blvd., Lawton, OK

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 956 reviews" "
Rating 8 - Good. 223 out of 956 reviews" "
Rating 6 - Okay. 47 out of 956 reviews" "
Rating 4 - Poor. 21 out of 956 reviews" "
Rating 2 - Terrible. 18 out of 956 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Douglas, Lake Havasu City

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in time 4:00 Arrive 4:45 - room not yet clean, no idea when will be ready, we will call you. 7:00 no call so call to inquire, still no idea when will be ready. 7:30 still no room so call Expedia. Finally get in room at 8:00 after Expedia calls management. Staff at desk not happy. The next night there are unhappy customers waiting to get their room so this is a common thing there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Mar 2024

10/10 Excellent

Faubert

Liked: Cleanliness, staff & service, property conditions & facilities
I wanted to take a moment to express my sincere appreciation for the wonderful experience I had during my recent stay at your hotel, APACHE Casino in Lawton, Oklahoma. From the moment I arrived, I was impressed by the warm welcome and exceptional hospitality extended by your staff. The check-in process was smooth and efficient, and I immediately felt at ease in the welcoming atmosphere of your establishment. Throughout my stay, I was consistently impressed by the team's high level of service and attention to detail. Whether it was the impeccably clean and comfortable room, every aspect of my stay exceeded my expectations. I particularly appreciated the easy parking, and the quiet area, such as the quality of the accommodations, and the friendliness of the staff, These factors truly made my stay memorable and enjoyable. My experience at APACHE CASINO was exceptional, and I would not hesitate to recommend it to friends, family, and colleagues. Thank you for providing such a fantastic hospitality experience, and please extend my gratitude to your entire team for their outstanding service.
Stayed 2 nights in Mar 2024
Response from Carrie on Mar 26, 2024
Hi Faubert,Thank you so much for the great review and choosing to stay at Apache Casino Hotel. I am glad our team met exceeded your expectations.

10/10 Excellent

Yvelle

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here every time I visit Wichita Mountains!
Stayed 1 night in Mar 2024
Response from Carrie on Mar 23, 2024
Thank you for being our guest.

4/10 Poor

Therese

Liked: Cleanliness, property conditions & facilities
The checkin staff was on the phone with a customer and we waited in line a long time to checkin. The customer behind us in the long line was arguing the whole time with someone. They should have been able to call for another checkin person when she was delayed so long on the phone.
Stayed 1 night in Mar 2024
Response from Carrie Hotel Director on Mar 23, 2024
I am sorry your check in experience was not good. I agree with you that another person should have been called to the desk to assist with our waiting guests. Please let me know if you plan to give us another try. Your experience is not typical and I would like to make up for the issues you experienced.

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very comfortable and clean, the staff were all friendly and helpful. The non-smoking casino was great!
Stayed 2 nights in Jan 2024
Response from Carrie on Feb 2, 2024
Hi Steven,Thank you for rating our property.

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had some loud neighbors on my floor but other than that, hotel is good place to stay. Be mindful of people from casino area hanging out in the lobby and good restaurant is closed on Mondays. Grill and coffee shop don't open until 7 if you are a early riser.
Stayed 1 night in Jan 2024
Response from Carrie on Jan 31, 2024
Hi Karen,Thank you for being our guest and rating our property. If you visit again and have noisy neighbors please call the front desk. We send to security to give a noise warning.Thank you,

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kirk at front desk is the right person for that job!!
Stayed 2 nights in Jan 2024
Response from Carrie on Jan 31, 2024
Thank you for being our guest Gustavo!

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 3 nights in Jan 2024
Response from Carrie on Jan 31, 2024
Thank you for staying with us JAck!

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility. Casino and entire property was clean and did not smell at all Smokey. Very nice staff and very secure. Would highly recommend and I will stay again when I visit Lawton.
Stayed 2 nights in Jan 2024
Response from Carrie on Jan 31, 2024
Hi Andrea,We are a smoke free property. We are glad you enjoyed your stay.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Carrie on Jan 10, 2024
Thank you for being our guest.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Carrie on Jan 10, 2024
Thank you for rating our property.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Carrie on Jan 5, 2024
Thank you for rating our property.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and fun times in casino!
Stayed 3 nights in Nov 2023
Response from Carrie on Jan 5, 2024
Thank you for your review!

10/10 Excellent

mickie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is always a pleasure to visit.
Stayed 1 night in Nov 2023
Response from Carrie on Jan 5, 2024
Thank you for choosing to stay with us Mickie.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Carrie on Nov 14, 2023
Thank you for rating our property Margaret.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Carrie on Nov 10, 2023
Thank you for staying with us.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Oct 2023
Response from Carrie on Nov 1, 2023
Thank you for being our guest and rating our property.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
My plane was delayed for 24 hours but the properties kept my reservation in place and did not charge me for the night that I could be there so that was greater than. When I got there the desk was amazing
Stayed 4 nights in Oct 2023
Response from Carrie on Oct 17, 2023
Hi William,I am glad my team took care of you.

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bird droppings from the trees in parking area in front of hotel unsightly.
Stayed 3 nights in Sep 2023
Response from Carrie on Oct 3, 2023
Thank you for being our guest Timothy and rating our property. We are trying to find a humane way to relocate the birds.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hot tub and pool
the restaurant situation desperately needs to be improved. the onsite places were all closed and there are few choices within walking distance. The salt water hot tub is relaxing and the pool area is clean and enjoyable for individuals or families.
Stayed 1 night in Aug 2023
Response from Carrie on Oct 3, 2023
We appreciate you choosing to stay at Apache Casino Hotel. Thank you for your feedback so that we can create joyful future experiences for our guests.

10/10 Excellent

Lakisha

Stayed 2 nights in Sep 2023
Response from Carrie on Oct 3, 2023
Thank you for being our guest Lakisha.

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Clean and spacious with a nice pool area
Stayed 2 nights in Sep 2023
Response from Carrie on Oct 3, 2023
Thank you for your review Stephanie!

6/10 Okay

ralph

Stayed 3 nights in Sep 2023
Response from Carrie on Sep 14, 2023
Hi Ralph,I am sorry you did not have a better experience.

10/10 Excellent

Aj

Stayed 1 night in Aug 2023
Response from Carrie on Sep 14, 2023
Hi Aj we are happy you stayed with us and rated our property.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Carrie on Sep 14, 2023
Thank you for rating your stay.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Accommodations were great.
Stayed 1 night in Aug 2023
Response from Carrie on Sep 5, 2023
Hi Scott,Thank you for staying with us and being our guest.

10/10 Excellent

Jenny, Rockdale

Stayed 2 nights in Sep 2023
Response from Carrie on Oct 3, 2023
We appreciate you taking the time to rate our property Jenny.

6/10 Okay

Curtis

Business traveler
Disliked: Amenities, property conditions & facilities
Very noisy during quite hours, hotel staff not friendly or unfriendly, black birds take over parking lot at night and trash out vehicles with feces. Very average hotel.
Stayed 1 night in Aug 2023
Response from Carrie on Aug 31, 2023
Hi Curtis,I am sorry you did not have peace and quiet during your stay. We take all noise complaints seriously and send security to issue one warning. Thank you for being our guest.

10/10 Excellent

Terance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the room. I do not recommend purchasing the breakfast voucher. Expedia charges $18 (for two people) but the vouchers are only worth $16 towards your breakfast. The breakfast is a la cart not a standard buffet service. Menu is limited with only coffee included for a drink. The food was comparable to fast food drive through restaurants and the food is served in styrofoam boxes, not plates. Don’t waste your money. Go down the street to Cracker Barrel.
Stayed 1 night in Aug 2023
Response from Carrie on Aug 24, 2023
Hi Terance,Thank you for your feedback. We are still working on returning our breakfast service to normal post covid. I will take a look at the offerings compared to the pricing. Thank you,

8/10 Good

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the casino
Stayed 2 nights in Aug 2023
Response from Carrie on Aug 23, 2023
Thank you for being our guest Tracy!

8/10 Good

Erica

Business traveler
Liked: Cleanliness, staff & service
Not Bad!
Everything throughout seemed like it could use a good cleaning. Staff was very friendly, nice area, felt safe. Beds were on the firm side. It was a decent stay..
Stayed 1 night in Aug 2023
Response from Carrie on Aug 23, 2023
Hi Erica,Thank you for your feedback. I will get with our cleaning team to provide a better experience to our guests.

10/10 Excellent

james

Stayed 1 night in Aug 2023
Response from Carrie on Sep 5, 2023
Hi James,Thank you for staying with us and rating our property.

10/10 Excellent

JOYCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here numerous times and it never fails us!!! I can’t say the same for the casino…absolutely NO bells going off!! Not good!!!
Stayed 1 night in Aug 2023
Response from Carrie on Aug 13, 2023
Thank you for staying with us.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Carrie on Aug 12, 2023
Thank you for rating out property.

2/10 Terrible

Estrella

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Carrie on Aug 12, 2023
Hi Estrella,I am sorry you did not have a pleasant stay. Please let me know what happened during your stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Carrie on Aug 12, 2023
Thank you for rating our property.

10/10 Excellent

Brian

Stayed 2 nights in Jul 2023
Response from Carrie on Aug 23, 2023
Thank you for choosing to stay at Apache Casino Hotel Brian!

10/10 Excellent

brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Carrie on Jul 25, 2023
Thank you for being our guest Brenda!

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Carrie on Aug 12, 2023
Thank you for being our guest Joseph!

8/10 Good

Michael

Stayed 2 nights in Jul 2023
Response from Carrie on Aug 12, 2023
Thank you for staying with us!

10/10 Excellent

Aishisia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Easy check in and property is very clean. Love the pool area!
Stayed 1 night in Jul 2023
Response from Carrie on Jul 18, 2023
Thank you for being our guest Aishisia!

2/10 Terrible

Chad

Stayed 1 night in Jun 2023
Response from Carrie on Jul 18, 2023
Hi Chad, Please let me know what we could have done to make your stay better.

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok but not price comparable
Upon a late arrival, there was police presence due to some sort of mischief. It was a little uneasy for my family. I ended up having to stand in line for quite sometime at midnight because of an issue with booking pilots. The experience was not worth the money. This stop concluded my 5 night road trip and I paid a similar amounts for other stays and would consider this Apache Casino Hotel not worth the money I spent for 1 night. The grill crew were awesome and had great customer service- for them I give 5-star
Stayed 1 night in Jul 2023
Response from Carrie on Jul 12, 2023
Hi Erica,I am happy to hear our Apache Grill team provided excellent service. I apologize that our front desk team was not on point with providing a good experience. We typically do not have law enforcement at our hotel. I am sorry we did not make your stay a great one.

6/10 Okay

John, Lawton

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The security around the pool area is shaky. While at the pool, a man and a women entered that unsecured area and requested us to let them into the pool area because they did not have their room keys with them. I told them to go around and enter the property from the front and get their keys. This upset them and it was uncomfortable for us to be allowed to be put in such a confrontation.
Stayed 2 nights in Jun 2023
Response from Carrie on Jul 4, 2023
Hi John,I am sorry that happened. We have the door with key required to access to keep non-guests out of the pool area.

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Carrie on Jun 28, 2023
Hi Taylor,Thank you for being our guest.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean , the staff is friendly and it though I do it gamble the casino is smoke free. The only down side is noise from the hallways as the doors are very heavy and spam when people enter their rooms.
Stayed 1 night in Jun 2023
Response from Carrie on Jun 24, 2023
Hi Kimberly,Thank you for staying with us and reviewing our proprety.

10/10 Excellent

Ralph

Stayed 2 nights in Jun 2023
Response from Carrie on Jun 24, 2023
Thank you for the 10 Ralph!

10/10 Excellent

Mary, Boerne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk check in staff! Security was amazing! Everyone was very friendly!
Stayed 1 night in Jun 2023
Response from Carrie on Jun 24, 2023
Hi Mary,We are happy you enjoyed your stay.

6/10 Okay

Guerin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Carrie on Jun 24, 2023
Hi Guerin,I am sorry you did not have a better stay.