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Opiniones de Holiday Inn Express Hotel & Suites Lawton-Fort Sill, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Lawton-Fort Sill, an IHG Hotel
209 Se Interstate Dr, Lawton, OK

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 331 de 762 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 210 de 762 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 93 de 762 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 72 de 762 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 56 de 762 opiniones" "

7.8/10

Limpieza

8.4/10

Servicio y personal

7.8/10

Servicios

7.8/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Hector Antonio Aleman

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bien ubicada
Se hospedó 4 noches en mayo de 2023
Respuesta de LAWEG GM, el 9 may. 2023
Hello Hector! Thank you for taking the time to share your awesome review! We hope to see you again in the near future!

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy lindo y limpio
Se hospedó 1 noche en julio de 2021
Respuesta de LAWEG GM, el 7 jul. 2021
Gracias por vistar nuestro Hotel!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Amplia variedad de desayuno. La habitación es muy cómoda, con camas bastante grandes.
Se hospedó 2 noches en febrero de 2020
Respuesta de LAWEG GM, el 8 feb. 2020
Hello! Thank you so much for taking the time to share your review. We look forward to having you as our guest in the near future!

10/10 Excelente

Nurys

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super good
Se hospedó 2 noches en marzo de 2024
Respuesta de laweg, el 17 mar. 2024
Thank you for taking the time to rate your recent stay with us!

4/10 Malo

CLAUDIA

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Mattress on a bed had very deep indentations, and water would not go down sink, spoke to front desk and never even got a call to see if they could do something about it.
Se hospedó 3 noches en marzo de 2024
Respuesta de laweg, el 17 mar. 2024
Hello! We are so sorry to hear that our staff failed to follow up. We appreciate you letting us know and we hope you give us the opportunity to better host your next stay should your travels bring you back to Lawton!

6/10 Aceptable

De Anna

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I booked two rooms one king and one double. I received two doubles. I went in and the room was not properly cleaned. Pubic hair on the bathroom floor, hair on the floor and in the corner, mold and a orange color in the shower. Bathroom floor had dirty foot prints. The pool was dirty and disgusting. The walls are thin and we could hear the entire conversations of the family next to our room. The breakfast was not good at all. Even my kids couldnt eat it. The oranges, oatmeal and OJ was good. The staff was excellent.
Se hospedó 1 noche en marzo de 2024
Respuesta de laweg, el 17 mar. 2024
Hello! We are so sorry to hear of these missed opportunities. We hope you give us the opportunity to better host your next stay!

10/10 Excelente

Alyssa, San Diego

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent experience. Would recommend.
Se hospedó 2 noches en febrero de 2024
Respuesta de LAWEG, el 1 mar. 2024
Hello Alyssa! Thank you so much for taking the time to rate your recent stay with us! We hope to see you again in the near future!

10/10 Excelente

Cinderella

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en febrero de 2024
Respuesta de LAWEG, el 1 mar. 2024
Hello Cinderella! We would like to thank you for taking the time to rate your recent stay with us! We hope to see you again soon!

10/10 Excelente

Eddy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice staff and accommodation
Se hospedó 3 noches en enero de 2024
Respuesta de LAWEG, el 1 mar. 2024
Hello Eddy! We truly appreciate you taking the time to share your awesome comments! We hope to see you again soon!

8/10 Bueno

Madeline Saint

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff members were courteous and friendly. While the city is not one of my favorites, I wouldn’t have any problem staying there again if I had to visit again for any reason
Se hospedó 2 noches en febrero de 2024
Respuesta de LAWEG, el 1 mar. 2024
Hello Madeline Saint! We are so glad to hear you enjoyed your recent stay with us and we look forward to seeing you again should your travels bring you back to Lawton!

10/10 Excelente

Todd

Viaje de negocios
Le gustó: Servicios y condiciones de la propiedad
Very nice people
Se hospedó 2 noches en enero de 2024
Respuesta de LAWEG, el 1 mar. 2024
Hello Todd! Thank you for taking the time to rate your recent stay with us!

8/10 Bueno

DARYL

Se hospedó 2 noches en diciembre de 2023
Respuesta de LAWEG , el 1 mar. 2024
Hi DARYL! Thank you for taking the time to rate your recent stay with us!

2/10 Terrible

John

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Employee knocked on my door and open immediately without giving me a chance to answer. I don’t think that’s in company policy. My wife could’ve been in the restroom and that wouldn’t have turned out good.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Tarek

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and quiet enjoyed our stay very much. Soclean
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Frances

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet, comfortable room. Close to the base, barely a 10 minute trip! Would definitely stay there again!
Se hospedó 3 noches en noviembre de 2023
Respuesta de laweg GM, el 5 dic. 2023
Hello Frances! Thank you so much for your awesome review! We look forward to seeing you again should your travels bring you back to Lawton!

10/10 Excelente

Rhonda

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly, quiet & safe
Se hospedó 2 noches en noviembre de 2023
Respuesta de laweg GM, el 28 nov. 2023
Hello! Thanks for sharing your awesome comments! We hope to see you again in the near future!

10/10 Excelente

Johnny

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de laweg GM, el 22 nov. 2023
Hi Johnny! Thank you for taking the time to rate your recent stay with us! Happy Holidays!

10/10 Excelente

Noel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Quiet place
Se hospedó 4 noches en noviembre de 2023
Respuesta de laweg GM, el 20 nov. 2023
Hello Noel! Thank you for taking the time to share your review! We hope to see you again in the near future!

8/10 Bueno

Denise

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
excellent breakfast, friendly helpful staff
Se hospedó 2 noches en noviembre de 2023
Respuesta de laweg, el 10 nov. 2023
Hello Denise! Thank you for taking the time to share your review! We are glad you enjoyed the awesome breakfast options and our friendly staff!

10/10 Excelente

Mike

Le gustó: Limpieza, servicios, condiciones de la propiedad
Location to my event.
Se hospedó 2 noches en noviembre de 2023
Respuesta de laweg GM, el 10 nov. 2023
Hi Mike! Thank you for taking the time to rate your recent stay with us! We hope to see you again should your travels bring you back to Lawton!

10/10 Excelente

Sonia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thank you
We were attending my nephew's graduation. Everyone was so helpful and great service.
Se hospedó 3 noches en octubre de 2023
Respuesta de laweg GM, el 10 nov. 2023
Hello Sonia! Thank you so much for sharing your recent review. Congratulations on your nephew's graduation! We loved having you as our guest!

10/10 Excelente

Scott

Viaje familiar
There are no amenities (restaurants, gas stations, stores) within walking distance of the hotel.
Se hospedó 2 noches en octubre de 2023
Respuesta de laweg GM, el 10 nov. 2023
Hello Scott! Thanks for taking the time to share your review. We look forward to seeing you again in the near future!

10/10 Excelente

David

Se hospedó 1 noche en octubre de 2023
Respuesta de laweg GM, el 20 nov. 2023
Hello! Thank you so much for taking the time to rate your recent stay with us. We hope to see you again in the near future!

2/10 Terrible

Diana

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was a large amount of blood splattered on the carpet as if someone was walking around bleeding. It was a literal trail of blood stains. The dead roach was also an awesome part of the room. He spent the night with me. I would have switched rooms but it was pretty booked and I also didn’t want to tamper with more evidence of a crime scene. Also, the area is sketchy as an etch a sketch. I would definitely recommend the Hilton Garden Inn though, which is where I ended up staying after my flight was canceled. I hope that the roach is enjoying the afterlife, we were really cool.
Se hospedó 3 noches en octubre de 2023
Respuesta de laweg GM, el 10 nov. 2023
Hello Diana. We are so sorry to hear of your recent experience. Please contact the hotel directly to further discuss.

2/10 Terrible

Amberleigh

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Was not impressed - rooms not stocked with body wash - hotel was out! Then breakfast items were out - no milk- ran out of some Of the food items. The cook lady was rude and yelled at my daughter. Lots of Noise in the rooms!! Was really hard To sleep well. There was also a terrible smell around the outside and down some of the halls inside! Would Not stay there again
Se hospedó 1 noche en octubre de 2023
Respuesta de LAWEG GM, el 23 oct. 2023
Hello Amberleigh. We are so sorry to hear of your less than perfect experience with us. We hope you will give us an opportunity to change your mind should your travels bring you back to Lawton!

4/10 Malo

lanae

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de LAWEG GM, el 23 oct. 2023
Hello lanae! Thank you for taking the time to rate your recent stay with us. We hope you give us the opportunity to increase your rating should your travels bring you back to Lawton!

8/10 Bueno

Kelly

Se hospedó 1 noche en septiembre de 2023
Respuesta de LAWEG GM, el 23 oct. 2023
Hi Kelly! Thank you for taking the time to rate your recent stay with us!

10/10 Excelente

Shainna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were iffy at first when we reserved our room as we found different reviews, but the room/hotel was amazing. It was clean, very large, and the bed was SUPER comfortable! There were only a few things my husband and I did not like. One was the water pressure in the (oh so roomy!!) shower could have been better. The elevator was slow (oh well) and they were out of caffeinated coffee (which was much needed after our 12 hour drive!). Otherwise, it was a really good stay, we would definitely recommend as we were there for our son’s basic graduation from Fort Sill. I will put this on their page as a great place to stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de LAWEG GM, el 16 oct. 2023
Hi Shainna! What an awesome and honest review. Thank you so much for taking the time to share! We look forward to seeing you again in the near future.

10/10 Excelente

Misty

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de LAWEG GM, el 10 oct. 2023
Hello Misty! Thank you for taking the time to rate your recent stay with us!

8/10 Bueno

adam

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and good staff
Se hospedó 3 noches en octubre de 2023
Respuesta de LAWEG GM, el 10 oct. 2023
Hi adam! Thank you for sharing your awesome comments with us. We look forward to seeing you again in the near future!

10/10 Excelente

Travis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very helpful and friendly! We appreciated their kind demeanor.
Se hospedó 1 noche en julio de 2023
Respuesta de LAWEG GM, el 10 oct. 2023
Hello Travis! We truly appreciate you taking the time to share your awesome review. We hope you come back to visit soon!

4/10 Malo

Robert

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Smelly
Was not good. Smells really bad. Very dirty carpet. Overall not kept up. Could be a nice hotel if kept up. Only thing good was the workers are friendly.
Se hospedó 2 noches en septiembre de 2023
Respuesta de LAWEG GM, el 2 oct. 2023
Hello Robert! We are so sorry to hear of this odd odor you encountered during your recent stay but appreciate you brining that to our attention so we can further investigate!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2023
Respuesta de LAWEG GM, el 16 oct. 2023
Hello Robert! Thank you for taking the time to rate your recent stay with us!

8/10 Bueno

Dania

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
First cleaning sevice was wonderful. Second day not so good, dirty towels were not taken away and no clean towels were left. we had to go to the front desk and ask for clean towels. There weren't enough towels left. We were a party of five, two adults, three children and only two towels were left. everything else was good. The breakfast was great, very good!!
Se hospedó 3 noches en septiembre de 2023
Respuesta de LAWEG GM, el 25 sept. 2023
Hello! Thank you so much for your awesome review! We hope to see you again soon!

6/10 Aceptable

Rocio

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de LAWEG GM, el 13 sept. 2023
Hello Rocio! Thank you for taking the time to rate your recent stay with us!

10/10 Excelente

Aaron

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very clean and the staff was very courteous.
Se hospedó 1 noche en septiembre de 2023
Respuesta de LAWEG GM, el 8 sept. 2023
Hello! Thank you for taking the time to review your recent stay with us! Looking forward to seeing you again!

2/10 Terrible

Charles

Se hospedó 1 noche en septiembre de 2023
Respuesta de LAWEG GM, el 26 sept. 2023
So sorry to see that your stay was less than expected. We hope you are willing to give the opportunity to better host your next stay should your travels bring you back to Lawton.

10/10 Excelente

Joshua

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de LAWEG GM, el 8 sept. 2023
Hi Joshua! Thank you so much for taking the time to rate your recent stay with us! Hope to see you again soon!

10/10 Excelente

Cynthia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property
Se hospedó 1 noche en septiembre de 2023
Respuesta de LAWEG GM, el 8 sept. 2023
Hello! Thank you for taking the time to review your recent stay with us! Looking forward to seeing you again!

10/10 Excelente

Bobbi

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was nice but out back by the pool it smelled like weed all day also the a/c unit in our room leaked water and carpet was soaked around it.
Se hospedó 2 noches en agosto de 2023
Respuesta de LAWEG GM, el 8 sept. 2023
Hello! Thank you for taking the time to review your recent stay with us. Looking forward to seeing you again!

10/10 Excelente

Sara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just need a few remodeling in the bathroom but overall was very good
Se hospedó 4 noches en agosto de 2023
Respuesta de LAWEG GM, el 14 ago. 2023
Hello Sara! Thank you for sharing your review. We are so glad to see that you enjoyed your recent stay. We hope to see you again in the near future!

10/10 Excelente

Hector

Na
Se hospedó 1 noche en agosto de 2023
Respuesta de LAWEG GM, el 8 sept. 2023
Hello Hector! We truly appreciate you taking the time to review your recent stay with us!

4/10 Malo

Ty

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Trash in room was not emptied from previous occupants. Crickets in the room. Dead bugs in the hall way. Water pressure is terrible. Pillows are flat and bed felt to be slanting downhill.
Se hospedó 1 noche en julio de 2023
Respuesta de LAWEG GM, el 31 jul. 2023
Hello Ty. We are so sorry to hear that your recent stay fell short of your expectations but thank you for taking the time to share your feedback. We will be sure to share with the appropriate team(s) and correct in a timely manner.

4/10 Malo

James

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Convenient location
Se hospedó 1 noche en julio de 2023
Respuesta de LAWEG GM, el 31 jul. 2023
Hello James! Thank you for taking the time to share your review.

4/10 Malo

Donna, Atlanta

Se hospedó 4 noches en julio de 2023
Respuesta de LAWEG GM, el 8 ago. 2023
Hello Donna.Thank you for taking the time to rate your recent stay with us.

4/10 Malo

Audrey

Viaje familiar
No le gustó: Servicio y personal
Se hospedó 2 noches en julio de 2023
Respuesta de LAWEG GM, el 11 jul. 2023
Hello Audrey! Thank you for taking the time to rate your recent stay with us!

10/10 Excelente

Cynthia

Se hospedó 1 noche en julio de 2023
Respuesta de LAWEG GM, el 24 jul. 2023
Hello Cynthia! Thank you for taking the time to rate your recent stay. We are so glad to see that you enjoyed your time with us!

6/10 Aceptable

Eliam

Viaje familiar
No le gustó: Limpieza
Find a better place
Front desk staff was nice however once you enter the lobby there is a strong smell of cigarette in the lobby and elevator. The room was extremely dirty. It had a lot of mildew in the shower and old apples and other food items under the sofa. It looks like they just change the bedding and towels and don’t clean the rest. We receive a double standard from the breakfast staff. On Saturday we woke up and were there at 9 and they had turn off pancake machine. When we asked, she just said she couldn’t turn back on. At 9:45, 15 mins prior to the end she closes the breakfast. It was us and our family. On Monday, we went there 30 mins prior to the end, and she had the pancake machine on for the other guests and was very nice to them, but not us. I guess she doesn’t like hispanics.
Se hospedó 3 noches en junio de 2023
Respuesta de LAWEG GM, el 29 jun. 2023
Hello! We re so sorry to hear about your recent stay but we do thank you for providing such detailed feedback so that we can share with the appropriate team(s). We hope you will give us the opportunity to better host your next visit to Lawton!

10/10 Excelente

Amanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de LAWEG GM, el 31 may. 2023
Hello Amanda! We are so happy to see that you enjoyed your recent stay with us! Thank you for taking the time to rate your recent experience!