Ratings based on 12 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
by J from Derbyshire
Two nights two different experiences overall poorPosted Mar 17, 2014
We stayed on two separate nights at this hotel, a Monday & a Thursday night. The first night we had a positive experience, the room was clean & comfortable. We had dinner & breakfast and the food was good with good service from the restaurant. On the second occasion however we had to move room and still had to endure a room with a bathroom that had unpleasant drain like smell. On the second occasion when we walked into the room it had a strong smell of paint. We stayed a few minutes in the room before deciding we couldn't sleep in a room with such a strong smell. We went to reception and were given another room, only to find on entering it it was a twin room and it also smelled odd. We were then given a double room which although did not smell of paint it had an odour problem with the drains of the bathroom. We decided to stay there as it was late and as it was the third room we had been given. On checking out when asked by reception whether we had a pleasant stay we informed them of our experience and the receptionist said its been two months since the room had been painted but said nothing about the drain smell. Neither of the reception staff offered any apology at all, for our poor experience or offered any concession the only focus for them appeared to be to process the card payment. This customer concern was poorly received & handled. The hotel also does not provide an itemised bill from the restaurant but gives a single sum so its difficult to check its accuracy.
for Everyoneby Jan from Folkestone, Kent
nice hotel on way back from SpainPosted Mar 7, 2014
Pros: Friendly, helpful staff. Clean rooms, comfortable bed and plenty of towels, soaps etc.
Cons: Clearer directions
This is a brand new hotel, very friendly staff with lots of free, secure parking, essential on your way back from holiday with a fully loaded car. But it is not easy to find, we followed the directions on the hotel website which appeared very straightforward and got completely lost. Found it eventually thanks to Sat Nav. We were expecting the usual Kyriad Dinner menu which includes super value Buffet starters and desserts but this did not have a buffet and the menu was limited, and quite expensive. Breakfast was excellent.
for Overnight Stay Before Destinationby Mark from Tamworth
Reasonable stop-overPosted Dec 24, 2013 on Hotels.com
No frills stop-over hotel that provides basic accommodation which is clean and tidy.
for Business Travelersby Normandy Kev from Normandy
Great Location for Show Jumping CompetitionsPosted Nov 29, 2013 on Hotels.com
Excellent location and ideal for stopover when travelling south or for show jumping competitions at Le Mans
Recommendedby Susie from Devon
Great value - friendly staffPosted Sep 10, 2013 on Hotels.com
Great location (easy to find), value for money, fantastically clean and very friendly staff. Ideal for a stop-over on the way down to Bordeaux.
for Overnight Stay Before Destinationby The adventurers from northwales
friendly staffPosted Sep 1, 2013 on Hotels.com
totally recommended, friendly staff who spoke English, easy to find ,and after our 5000 mile bike trip over 3 weeks round Europe this was our final hotel of the trip , was definatly the best ,also great breakfast .
for Everyoneby A verified traveler from Scotland
good stop off on the way home to ukPosted Aug 4, 2013
Cons: No climate control
Very modern downstairs at reception and public areas. Staff very polite and helpful speaking English. Oud room did not have climate control which was missed as it was 35c outside. We walked in to Le Mans centre which took about 25-30 mins.
for Everyoneby A verified traveler
Good overnight stayPosted Jun 4, 2013
Good tip from another reviewer choose room overlooking the car park, quieter. Reception staff good and spoke English and were helpful. We did not have the breakfast but for an overnight stay the Hotel offers good value.
for Overnight Stay Before Destinationby JG from Birmingham
Pleasant stayPosted Mar 23, 2013 on Hotels.com
Although a recent refurbishment is nearing completion, the hotel was clean and tidy. The decoration and furnishings were simple but comfortable and clean. We would go there again.
for Overnight Stay Before Destinationby A verified traveler
A little off centrePosted Feb 18, 2013 on Hotels.com
We enjoyed our stay despite the refurbishment works and extension. The location was not easy thanks to our satnav we found it in the end. About 25 minutes walk to the centre or a five minute drive. No restaurant on Sundays nor anything nearby except a Quick burger place. The hotel itself was well kept and clean with friendly staff who were helpful despite our poor French. Good value and suited us on our drive south the next day.