Exterior

Reviews of Mission Inn Resort & Club

3.5 out of 5
Mission Inn Resort & Club
10400 County Road 48, Howey-in-the-Hills, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 217 out of 375 reviews" "
Rating 8 - Good. 108 out of 375 reviews" "
Rating 6 - Okay. 32 out of 375 reviews" "
Rating 4 - Poor. 13 out of 375 reviews" "
Rating 2 - Terrible. 5 out of 375 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
I thought the restaurant food and service was excellent. The staff went out of their way to serve us wherever we were. I had an excellent pedicure at the Spa and my husband enjoying golfing. Overall a wonderful stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great facility. Staff are very friendly and welcoming.
Stayed 1 night in Apr 2024
Response from Ds on Apr 15, 2024
Thank you for your review. Looking forward to your next stay.

6/10 Okay

Dania

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The surrounding are very pretty. But the cleaning is not that good. My room had dust, and in one of the restaurants they put me a plate to share a pizza that was dirty.
Stayed 1 night in Apr 2024
Response from DS on Apr 15, 2024
Thank you for your review. Sorry to hear about your experience. I apologize for the inconvenience. We strive to offer the best service possible.

6/10 Okay

Montero

Traveled with partner
Disliked: Property conditions & facilities
Property is outdated needs to be modern
Stayed 2 nights in Mar 2024
Response from DS on Apr 5, 2024
Thank you for your review. We are looking to refresh some of the areas later in the year.

4/10 Poor

Zoe

Disliked: Cleanliness, property conditions & facilities
I wanted this place to be perfect..the grounds are AMAZING but the hotels are just way too old, they smell bad, they try to keep clean but I couldn't even walk on the floor in my room barefoot it just freaked me out. YOU HAVE TO PUT MONEY BACK IN THE HOTEL AND RENOVATE OR CLOSE THEM. I saw multiple reviews about this and they are right. Could barely get a hot shower. The restaurant was disappointing. We stayed one night, fought Expedia for a refund..but got it! Staff was helpful but it took some pulling at first.
Stayed 4 nights in Mar 2024
Response from Ann Marie on Apr 5, 2024
Thank you for your feedback. I apologize for your experience and will share with management. We do have plans to do some refreshing to the hotel rooms later in the year. Thank you, Room Reservations

6/10 Okay

Greg

Traveled with partner
Liked: Cleanliness, property conditions & facilities
In a very natural setting. Golf course(s) looked beautiful. Staff at front desk and hostesses at restaurants were oddly unfriendly as if they were looking down on us. Very unhelpful and almost rude when I asked questions. Housekeeping staff, on the other hand, were quite pleasant and helpful.
Stayed 4 nights in Mar 2024
Response from Ann Marie on Apr 1, 2024
Thank you for staying with us and sharing your feedback. I apologize for your experience with some staff and have passed that along to the proper management. Thank you, Room Reservations

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from DS on Mar 28, 2024
Thank you for your review. Looking forward to your next stay with us.

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and out. Rooms were easy to access. Parking was plentiful and easy to find.
Stayed 2 nights in Mar 2024
Response from DS on Mar 25, 2024
Thank you so much for your review. Looking forward to your next stay with us.

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing atmosphere and scenery everyone was super nice and helpful
Stayed 2 nights in Mar 2024
Response from DS on Mar 19, 2024
Thank you for your kind words. looking forward to your next stay,

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property, would never know you were 25 minutes from Disney. To me the property and vibe was very palms springs, CA. Old school character and charm with gorgeous grounds & great golf. Food at the restaurant was simply superb. I travelled with my 22 year old son on the way back from Tampa, a one night stay that I wish was longer. A little shuffle board and corn hole after golf & dinner capped a perfect last spring break with my son. I hope to be back with my wife sooner than later.
Stayed 1 night in Mar 2024
Response from Ann Marie on Mar 16, 2024
Thank you for your wonderful feedback. We are delighted you enjoyed your stay and look forward to your next visit! Room Reservations

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the views which are extraordinary. Very peaceful. Room I had was cozy, clean with an extra touch of bottled water. Because of the Historic nature of the hotel, the room was lovely but more modest. I plan to return.
Stayed 2 nights in Feb 2024
Response from Ann Marie on Feb 29, 2024
Thank you so much for your wonderful review. We appreciate you staying with us and hope to see you again in the near future. Room Reservations

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ann Marie on Feb 22, 2024
Thank you for staying with us and sending us feedback regarding your recent stay. Room Reservations

8/10 Good

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A mini-fridge in the room would be a nice addition!!!
Stayed 2 nights in Feb 2024
Response from Ann Marie on Feb 22, 2024
Thank you for your feedback. We will forward that to the correct area. Room Reservations

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ann Marie on Feb 22, 2024
Thank you for the wonderful rating regarding your recent stay. Room Reservations

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a beautiful place to stay, well maintained. All its restaurants offer excellent food.
Stayed 1 night in Feb 2024
Response from DS on Feb 19, 2024
Thank you for all 5 reviews. We are looking forward to your next stay.

8/10 Good

zoubida

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and confort
Stayed 1 night in Feb 2024
Response from DS on Feb 19, 2024
Thank you for your review. Looking forward to your next stay.

8/10 Good

Raymond, THE VILLAGES

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant food was excellent. Room was fine. Property was very scenic but some elements of the facilities were worn like restaurant tables and chairs. Overall, quite a nice venue.
Stayed 1 night in Feb 2024
Response from Ann Marie on Feb 17, 2024
Thank you for your recent review and for staying with us. We hope to see you again soon, Room Reservations

10/10 Excellent

ANDREA

Stayed 1 night in Feb 2024
Response from Ann Marie on Mar 20, 2024
Thank you for the wonderful rating regarding your recent stay. Thank you for staying with us! Reservations

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful- staff is wonderful
Stayed 2 nights in Jan 2024
Response from Ann Marie on Feb 10, 2024
Thank you for your wonderful rating regarding your recent stay. We hope to see you again in the near future. Ann Marie, Reservations

6/10 Okay

christine

Traveled with partner
Liked: Cleanliness
Have stayed here four times. This time there were few room amenities such as extra pillows, note pad/pen, tv guide. Room looks “tired”. Needs new shower curtain, nicer patio chairs.
Stayed 2 nights in Jan 2024
Response from Ann Marie on Feb 10, 2024
Thank you for your feedback regarding your recent stay. I will make sure management receives this as well. Thank you for staying with us. Ann Marie, Reservations

8/10 Good

howard, las vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellos paisajes, el hotel esta rodeado de las canchas de golf. El desayuno es espectacular y muy bien atendido. Hay otros 3 restaurantes. Recomiendo El Conquistador para cenar. Los jardines son bellos y la piscina temperada. El hotel es antiguo, sobretodo las habitaciones, pero estaba limpio. Creo que puede mejorar la atencion de recepcion y del restaurant Margarita.
Stayed 2 nights in Jan 2024
Response from DS on Jan 28, 2024
Thank you for your kind words. We strive to make ones stay as pleasant as possible. We are looking forward to your next stay with us.

4/10 Poor

vince

Liked: Staff & service
Disliked: Cleanliness
The room was a disaster. The phone didn't work and they couldn't fix it. The AC made crackling noises as it finished its cooling cycle (though they did replace it). I found someone's contact lens stuck to the bedside table (and some other sticky substance). The bed - although very soft - creaked any time I came near it. The bathtub faucet moved around if you touched it (you had to jiggle it around to get the shower to go on). The toilet and sink was designed for the height of a three year old child. I tried to order room service but they didn't have enough people to bring it so I had to go pick it up myself... and when I did go to the restaurant the menu only had half the items they had listed on their site. And and and... I could go on. The one very nice thing about the property was the people. When I finally found a way to call the front desk (see phone issue above) the maintenance person showed up in minutes and really tried to help fix things. The front desk was extremely polite and honestly tried to address the problems; they offered to move me to another room after the first night but I didn't want to do that then have to deal with another set of challenges as I was only there two nights.
Stayed 2 nights in Jan 2024
Response from Ann Marie on Jan 19, 2024
Hello, I apologize for your experience above! I am sharing this feedback with the appropriate departments. Should you decide to give us another try, please reach out to me directly. Thank you for staying with us and again I apologize. Ann Marie, Reservations

8/10 Good

Dennis

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Ann Marie on Jan 19, 2024
Thank you for taking the time to send us a rating regarding your recent stay. Thank you for staying with us. Ann Marie, Reservations

10/10 Excellent

Natasha

Stayed 1 night in Jan 2024
Response from Ann Marie on Jan 19, 2024
Thank you for staying with us and the wonderful rating regarding your recent stay! We hope to see you again in the near future. Ann Marie, Reservations

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend getaway.
The property is lovely. Very Spanish influenced and beautiful. Mattresses need a bit more “comfort” added to them. They are firm. Staff is very friendly.
Stayed 1 night in Jan 2024
Response from DS on Jan 14, 2024
Thank you for the review. Please come back and stay soon. Looking forward to your next stay.

10/10 Excellent

Brent

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from DS on Jan 14, 2024
Thank you for the review. We are looking forward to your next stay.

8/10 Good

Garrett

Liked: Staff & service, property conditions & facilities
Beautiful property and wonderful resort!!
Stayed 1 night in Jan 2024
Response from DS on Jan 14, 2024
Thank you, for the review. We are looking forward to your next stay.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Property is outdated but very nice & clean. Would definitely stay there again.
Stayed 1 night in Dec 2023
Response from DS on Jan 14, 2024
Thank you for the review. We are looking forward to your next stay.

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel accomodations and staff were good. Dining was not up to par for similarly priced locations.
Stayed 3 nights in Dec 2023
Response from DS on Dec 28, 2023
Thank you for your review. We are looking forward to seeing you soon.

10/10 Excellent

Patria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Ann Marie on Dec 26, 2023
Thank you for the wonderful rating regarding your recent stay. Thank you for staying with us and we hope to see you again in the near future. Ann Marie, Reservations

8/10 Good

Lynne

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Ann Marie on Dec 26, 2023
Thank you for taking the time to complete the survey regarding your recent stay. Thank you for staying with us and we hope to see you again in the near future. Ann Marie, reservations

10/10 Excellent

Peter

Traveled with group
Stayed 5 nights in Dec 2023
Response from DS on Dec 21, 2023
Thank you for your review.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from DS on Dec 11, 2023
Thank you so much for your review. Hope you see your again soon.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay
We stayed for 1 night after a company holiday party. The ambience was inviting, and the grounds and views beautiful. The bedding was comfortable, however most of the interior, especially the bathroom, was ready for renovation.
Stayed 1 night in Dec 2023
Response from DS on Dec 21, 2023
Brenda, thank you for your kind words. We are looking to do small interior changes. Looking forward to your next visit.

8/10 Good

Robert

Stayed 1 night in Dec 2023
Response from DS on Dec 11, 2023
Thank you for your review. Looking forward to your next stay with us.

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, no complaints
Stayed 3 nights in Nov 2023
Response from Ann Marie on Nov 30, 2023
Thank you for the wonderful review. Thank you for staying with us. We hope to see you again. Ann Marie, Reservations

10/10 Excellent

TIMOTHY A

Stayed 1 night in Nov 2023
Response from DS on Dec 21, 2023
Thank you for your review..

10/10 Excellent

Helene

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from DS on Nov 27, 2023
Thank you for your review. Looking forward to your next stay. Happy Holidays.

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023
Response from RWH on Nov 20, 2023
Thank you for your review.

10/10 Excellent

Tim

Stayed 1 night in Nov 2023
Response from DS on Dec 10, 2023
Thank you for your review. Please come back to visit us soon.

4/10 Poor

Ning

Traveled with family
Disliked: Staff & service, amenities
Booked thru Expedia and paid in full at booking. Front desk is very unfriendly and was giving us a hard time, by repeating that no check-in possible as they can't see such reservation in system, or they didn't receive payment from Expedia. The front desk wanted us to pay again. We eventually had to contact Expedia to sort out the problem. The front desk staff is a racist.
Stayed 2 nights in Nov 2023
Response from RWH on Nov 20, 2023
Sorry for your experience at check-in. Hopefully you enjoy the rest of your stay at the resort. Looking for the next time you stay with us.

10/10 Excellent

Jason

Stayed 2 nights in Nov 2023
Response from DS on Nov 18, 2023
Thank you for your review. We look forward to your next stay with us.

6/10 Okay

Katrina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean - No refrigerator in the room was a bit inconvenient and no fan in the bathroom seemed odd. Bed was comfortable however we could hear the people next to us quite a bit. Housekeeping knocked at 9:30 to see if we were gone ( 11 am check out) and then again at 10:44 am. Extremely rude!
Stayed 1 night in Nov 2023
Response from DS on Nov 18, 2023
Thank you for your review. We are addressing the issue with refrigerators not in the room. Sorry for knocking to early on the door. I will get with my staff. looking forward to your next stay with us.

10/10 Excellent

Osma, Canyon Country

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. Just what I needed
Stayed 1 night in Nov 2023
Response from Ann Marie on Nov 14, 2023
We are delighted you enjoyed your stay and hope to see you again. Thank you, Ann Marie: Reservations

10/10 Excellent

Osma, Canyon Country

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Green and beautiful!
Stayed 1 night in Nov 2023
Response from Ann Marie on Nov 14, 2023
We are delighted you enjoyed your stay with us and hope to see you again in the future. Thank you, Ann Marie

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay great hotel
Stayed 1 night in Nov 2023
Response from Ann Marie on Nov 14, 2023
We are delighted you enjoyed your stay with us. We hope to see you again. Thank you, Ann Marie

10/10 Excellent

Ann

Liked: Cleanliness, staff & service
Bugs in bathroom at night and ice machine broke
Stayed 1 night in Nov 2023
Response from Ann Marie on Nov 14, 2023
I apologize for your inconveniences. I will share your feedback with the appropriate areas. Thank you for staying with us. Ann Marie, Reservations

10/10 Excellent

ann

Stayed 1 night in Oct 2023
Response from RWH on Nov 20, 2023
Thank you for the review.

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from DS on Nov 18, 2023
Thank you for review. We are looking forward till your next stay.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from DS on Oct 24, 2023
Thank you for your review. Looking forward to your next stay.