Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location; close to airport, great food!

Posted Jul 15, 2014
Pros: Convenient location to main roads and the Legazpi airport. Clean rooms, beautiful view of the famous Mayon Volcano, and friendly staff.
Cons: Elevator, please!
Location: Shopping, strolling in the hotel vicinity, relaxing in the lobby, people-watching to savour the peaceful and slower pace of life compared to the West
Appealing entrance and lobby. Staff were friendly and helpful, unfortunately there was no elevator for our tired and slightly limping sibling. The stairs were okay and had the middle area to rest for our 92 year old mother (our ages ranged from 52-92 years). We occupied two rooms which were both very roomy and clean. Our window faced a gorgeous view of Mayon Volcano and my brothers had a room facing the back of the hotel which was well-kept. Plenty of hot water, enough towels for every occupant and staff was available to provide extra provisions, when required. Food, ah it was all delicious! We ordered Bicol express, laing, adobo, fried chicken, sinigang, lechon, and pancit canton. Of course we had San Miguel beer...such a cold relief after the hot drive from Gubat (Sorsogon). Early the following morning the hotel's shuttle drove us to the airport which was conveniently located less than 2 km away. I would strongly recommend the hotel to my friends, families and others who are looking for a place to stay in Bicol. Personally...my siblings and our families will definitely stay in Casablanca Suites on our next visit to Philippines. Thank you, Casablanca!
5 out of 5
Recommended
for Families
by msbtan

Great stay

Posted Jun 19, 2014 on Hotels.com
We enjoyed our stay at Cocoon and will not hesitate to go back. Wonderful people, great service and very clean hotel. We went in as caterpillars and came out as butterflies at Cocoon :-)
3 out of 5
Recommended
for Families
by marcelino enriquez from daly city, ca

arugant desk personnel

Posted May 29, 2014 on Hotels.com
The hotel all in all is great except for the desk personnel that was rude and not respectful to guest. She is pregnant lady that is not supposed to be in the at the front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel near Airport and Legazpi

Posted May 25, 2014
Pros: Staff were very helpful and rooms clean and spacious, food reasonably priced
Cons: Breakfast was disappointment. No cereal or fruit selection,
Location: In easy reach of all local area places of interest
Hotel facilities and location great with fantastic view of Mayon volcano from rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient, close to airport, excellent value

Posted Mar 2, 2014
Pros: It's small and quiet. Easy to grab a meal nearby. Breakfast included. Beautiful view of the Mayon Volcano from the hotel.
Don't get confused by the similar name of an aging downtown hotel. Casablanca Suites is where you want to be. Nice little hotel, just at the edge of town, near the airport. Two restaurants downstairs. On a busy street but not noisy. Taxis and other transportation easily available.
5 out of 5
Recommended
for Everyone
by Nickie

Good hotel, accessible to tourist spots.

Posted Sep 17, 2013
The place was cozy and the staff extremely helpful and accommodating. Value for money ambiance and facilities.
5 out of 5
Recommended
for Couples
by AL and Hilda from Wichita, Ks

Excellent Place to Stay

Posted Apr 25, 2013 on Hotels.com
Very nice room and great staff!! Very helpful with arranging tours and all our needs while we were there. Very good breakfast with a wonderful view of the volcano every morning. We stayed on the back side of the hotel so there were no noises from the street out front. The view from the room was the neighborhood with hills. Our time was spent exploring the area and enjoying the beaches in the area, so the room view didnt bother us, we were not in the room to look out the window. The hotel is in a good location and we walked almost everywhere. Took jeepneys to the Pacific mall and back. The driver (Tan), and the rest of the staff were absolutely wonderful . We will be staying there on our next trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Jan 27, 2013
Pros: Neatness
Location: Superb
My wife Victoria and I thoroughly enjoyed our stay at the Casablanca. Suites The Staff was very courteous and helpful. The Breakfast's were nice also. Nat & Vicky Brock
3 out of 5
Recommended
by Jason G.

Good value hotel, but...

Posted Nov 15, 2012 on Hotels.com
Price point was good, rooms where clean, staff was friendly and accommodating, but with very limited English. We had a great view of the Mayon Volcano from our hotel room. There were 2 significant problems with this hotel. 1. Right below is a bar called Vintage Car Garage. Talking, music, and the sound of scrapping chairs will keep you up at night. 2. The free wifi goes down ALL THE TIME, I mean more than once a day from minutes to hours. Also, when you order coffee the default is powdered milk and brown sugar (not raw sugar). You can special request white sugar but cream is a no go.
5 out of 5
Recommended
by enna

close to airport/ good service by staff

Posted Nov 10, 2012 on Hotels.com
I had a good stay. the hotel is new and the staff were very friendly and accomodating. they go out of their way to be of help.