Ratings based on 227 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom NJ

The disappointing end to our stay.

Posted Apr 15, 2015
Pros: I chose it for its location near where my family lives.
We checked in on Monday 4/9 after a 10 hour car trip. On Thursday evening 4/12 when we returned to our room our bag of groceries was missing. It had been in the same spot next to the refrigerator since we checked in. There were groceries that we needed for the trip home the next day. In the bag were boxes of protein bars, bread, a new jar of peanut butter, cookies and snacks, etc. When brought to the attention of the front desk I was told that the maid thought it was garbage and threw it out. The manager refused to speak to me on the phone. We were compensated with a few food items to tie us over on the trip home. I was also told that I would receive a voucher for a free night for my next stay at a Holiday Inn. So far nothing has been received. Also when I arrived home I realized a bottle of medicine was also missing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte NC

Great hotel

Posted Apr 13, 2015
The staff was very helpful and the rooms were roomy and very clean. Breakfast was excellent and the indoor pool was a plus.
Comment from Hotel Management
Apr 25, 2015 by Barry Eagle, Hotel Management
Thank you for the 5 star rating. I appreciate the comments on the staff and our amenities. Safe Travels! Barry Eagle, Owner
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Great Family Hotel

Posted Apr 2, 2015
One of the best hotels I've ever stayed in. The room was very spacious for the 3 of us. It included a pull out sofa and several nice amenities. The place was very clean too. We had no complaints. You can see the attention to detail. Plus it is a short drive to Wilmington. However, the best part was the staff. Everyone we met was warm and professional. They went above and beyond to make sure we were comfortable. I wish more hotels were like this.
Comment from Hotel Management
Apr 27, 2015 by Barry Eagle, Hotel Management
Thank you so much for your kind review. I appreciate the comments on our staff and the cleanliness of the hotel. We look forward to your next visit. Safe Travels. Barry Eagle, Owner
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Asheville, NC

Awesome Hotel with great staff

Posted Mar 20, 2015
The Holiday Inn Express in Leland, NC never disappoints. I visit the hotel a few times a year and the rooms are extremely clean. In addition to clean rooms, the daily breakfast each morning gives guests a lot of variety as well as being hot and plentiful. The hotel staff is extremely professional and they work hard to ensure each guest has a comfortable stay. Awesome job once again!
Comment from Hotel Management
Apr 27, 2015 by Barry Eagle, Hotel Management
We appreciate you taking time to write a review. We also appreciate your business and choosing our hotel as your preferred place to stay. Thank you for all the kind comments and we look forward to your next visit. Barry Eagle, Owner
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arlington, Va

Nice hotel! Convienent location

Posted Feb 18, 2015
This is a nice hotel with a concient location. The room was clean and comfortable. The staff was friendly and helpful. The morning breakfast was great! We'll stay there again.
Comment from Hotel Management
Mar 12, 2015 by Barry Eagle, Hotel Management
Thank you for taking time to write a review. I appreciate the comments on our staff, cleanliness and the breakfast. Safe Travels. Barry Eagle, Owner
3 out of 5
Recommended
for Everyone
by A verified traveler

Room is not as advertised

Posted Feb 10, 2015
Pros: Free breakfast.
Cons: Upgrade all rooms to have what is advertised on website.
Location: Many shopping areas and restaurnts nearby as well as golfing.
The room was advertised as having pillow top mattress and it did not. The room was advertised as having 37 inch flat screen TV and it did not. I have stayed here numerous times before and we had the above mentioned items but not this time. We talked to receptionist and she assured us that all rooms were the same. This was not true.
2 out of 5
Recommended
for Families
by Brianfrom NC

How hard is it to update a website?

Posted Jan 20, 2015 on Hotels.com
Nice enough hotel, but I wish the website accurately reflected available facilities/ services. I chose this property because of the indoor pool for my young children. Less than pleased to find at check-in that the pool was closed for several weeks for annual maintenance. Would've paid less to stay somewhere else knowing that my needs weren't going to be met anyway.
5 out of 5
Recommended
for Couples
by Adriennefrom Myrtle Beach, SC

Nice Hotel when Traveling!

Posted Jan 19, 2015 on Hotels.com
Stayed a night because me and my fiancé were getting tired of driving on our weekend getaway trip. Very nice and rooms are spacious, love the higher bathroom than what you find at many Hilton properties! It was right beside a station and walgreens with surrounding restaurants and Walmart across the street, so easy to get to places without getting on a highway or miles out the way. Staff was extremely friendly as well! Definitely would stay again if we are traveling through the area for a night! Also very close to Wilmington, about 15 minutes!
Comment from Hotel Management
Apr 4, 2015 by Barry Eagle, Hotel Management
Thank you for the kind review. So glad to read you found our hotel and the surrounding area to your liking. Also, thank you for the kind comment on your staff. We appreciate your business and hope you stop by again. Barry Eagle, Owner
5 out of 5
Recommended
for Families
by Bonniefrom Sewell NJ

Great hotel!!!!!

Posted Jan 13, 2015 on Hotels.com
The stay was extremely friendly and helpful. There wss plenty to do in the immediate vicinity. Breakfast was very nice plenty to choose from. I intend on using Holiday Inn Express for future travel. It was a very pleasant enjoyable stay.
Comment from Hotel Management
Apr 4, 2015 by Barry Eagle, Hotel Management
We appreciate your kind review and appreciate you choosing Holiday Inn Express as your preferred hotel. Barry Eagle, Owner
5 out of 5
Recommended
for Families
by A verified traveler

Place to stay

Posted Dec 28, 2014 on Hotels.com
Great