staff was great. pool was great! gum was excellent in condition and very clean. rooms were excellent. ised the spa/salon during my stay and they were professionals. one negative: food in the restaraunt ws over priced and not good. venture out to eat for sure.
traveler from san fransisco, ca.
Situated in Leon, this hotel is close to Leon Botanical Garden, Leon Metropolitan Park, and Leon Cathedral. Local attractions …More
I stayed at the hotel twice already. People are professional and helpful, they take customer service to a great level. I would recommend this hotel to anybody who would like to have a nice stay. The rooms are clean and really comfortable.
Situated in the city center, this hotel is close to Plaza del Zapato Commercial Center, Leon Stadium, and Bicentennial …More
This hotel is excellent if you want a place to spend a comfortable night in a very clean, amiable and in a well located place. If your intention is to spend all your time on vacation within the hotel grounds then this is not the place for you.
The staff is as I mentioned extremely amiable the rooms are clean and comfortable. You get free internet access and let’s face it what else do you need when you go on vacation.
Overall I highly recommend this hotel.
Jaime from Nogales, Arizona USA
Situated in Leon, this hotel is close to Centro Max Shopping Center, Poliforum Leon Convention and Exhibition Center, and …More
I stayed in one of the newly renovated rooms, the room had marble floors, everything looked clean, the wi-fi in the room was ok, it was not as good in the reception area. The hotel staff goes above and beyond your needs. My rate included continental breakfast which comprised a plate of fruit, a bottle of water or juice, coffee and tea were also included and pastries. There was no buffet, you just tell your waiter what you'd like to get. The hotel is connected from inside to a Vips cafeteria which is awesome, it offers excellent Mexican cuisine, I would have dinner there every night, if it's raining it's not a problem because you just walk right through. They also always have someone at the door besides the reception guys, so I felt safe. The Poliforum is located right next to the hotel, just crossing the sidewalk... it's a superb location if you're attending a tradeshow.
The hotel can easily arrange any taxi cab needs, they even have trusted taxi drivers that can take you to Guadalajara or other nearby cities.
Traveller from Toronto, Ontario
Real de Minas Express is a magnificent renowned property in the city of Leon - Guanajuato that offers spacious and fully …More
I enjoyed my stay here. The staff was excellent. Very friendly and helpful. There was always someone available to speak english, fortunately, since my spanish is poor.
The room was spacious. The linens were clean, crisp white- with no spots or questionable stains. The towels were plush and plentiful.
The food was delicious, although there are a multitude of eateries within walking distance. The food prices were a little high, but the convenience and quality were worth the price a few times. Usually I ate elsewhere, or bought supplies and prepared food in my microwave in my room.
My room refrigerator stopped working shortly after my arrival. When I called to report it, a service person was there to investigate the problem within the hour. As he could not repair immediately he replaced the unit all within the hour.
I had a problem with one of the 2 televisions. Again, repaired soon after I reported it.
I personally like the fact that the bedroom is separated from the kitchenette/living room. I have read some reviews where people thought it odd. I have family in to visit and appreciated the ability to close the bedroom door.
The exercise room was locked the only time I tried to go there. I enjoyed the pool and the kiddie pool was available also. If I had to find a complaint, it would be that I would like a private hallway to the elevator to return to room after swimming. Although there is a restroom/changing room just inside the door by the pool area.
Dee from Ohio, USA
Welcome to new Hotel concept with Mexican flavor and tradition combined with modern architecture. The best industrial and …More
This hotel is near everything I need. Restaurants, a huge supermarket and even some clubs to dance are just within 1 minute walking distance. It is a quiet place away from the city traffic and hassle. The nicest and biggest park in Leon is less than 1km away. Huge lake, with complete work out area and beautiful 7km cycling and walking trail. This hotel has suites with microwave oven and fridge, nice and clean gym next to a small but warm pool. I have been here one week, will stay another 2 :)
Cyrus from San Diego CA
Located in the best area of Leon city, with 54 Jr. Suites and 2 Master Suites with minimalist decor combined with Mexican …More