The staff is very friendly and accommodating, the location central and conveniently close to downtown "Centro Historico", and multiple shopping centers and restaurants. The rooms are comfortable and very clean. Minor conditional issues (worn towels, minor mildew issues), but the rates are very reasonable.
Kyle from Las Vegas, NV
Situated in Leon, this hotel is close to Leon Stadium, Bicentennial Theatre, and Plaza del Zapato Commercial Center. Also …More
I enjoyed my stay here. The staff was excellent. Very friendly and helpful. There was always someone available to speak english, fortunately, since my spanish is poor.
The room was spacious. The linens were clean, crisp white- with no spots or questionable stains. The towels were plush and plentiful.
The food was delicious, although there are a multitude of eateries within walking distance. The food prices were a little high, but the convenience and quality were worth the price a few times. Usually I ate elsewhere, or bought supplies and prepared food in my microwave in my room.
My room refrigerator stopped working shortly after my arrival. When I called to report it, a service person was there to investigate the problem within the hour. As he could not repair immediately he replaced the unit all within the hour.
I had a problem with one of the 2 televisions. Again, repaired soon after I reported it.
I personally like the fact that the bedroom is separated from the kitchenette/living room. I have read some reviews where people thought it odd. I have family in to visit and appreciated the ability to close the bedroom door.
The exercise room was locked the only time I tried to go there. I enjoyed the pool and the kiddie pool was available also. If I had to find a complaint, it would be that I would like a private hallway to the elevator to return to room after swimming. Although there is a restroom/changing room just inside the door by the pool area.
Dee from Ohio, USA
Situated in Leon, this hotel is close to Centro Max Shopping Center, Poliforum Leon Convention and Exhibition Center, and …More
This hotel is excellent if you want a place to spend a comfortable night in a very clean, amiable and in a well located place. If your intention is to spend all your time on vacation within the hotel grounds then this is not the place for you.
The staff is as I mentioned extremely amiable the rooms are clean and comfortable. You get free internet access and let’s face it what else do you need when you go on vacation.
Overall I highly recommend this hotel.
Jaime from Nogales, Arizona USA
Situated in Leon, this eco-friendly hotel is close to Centro Max Shopping Center, Poliforum Leon Convention and Exhibition …More
Restaurant service excellent.Good food.
I had bad experience with the receptionist my wife call me 18 times and they didn't call my room she was trying for almost 2 hours the recepcionist almost never answer the phone maybe she was too busy with new guests and maybe she needs somebody else to help her or she needs to be trained.
in my room the telephone didn't work I reported and they didn't fixed I had to fixed it was a loosen wire.
Miguel from texas
Situated in the business district, this hotel is close to Poliforum Leon Convention and Exhibition Center, Leon Stadium, and …More
I stayed in one of the newly renovated rooms, the room had marble floors, everything looked clean, the wi-fi in the room was ok, it was not as good in the reception area. The hotel staff goes above and beyond your needs. My rate included continental breakfast which comprised a plate of fruit, a bottle of water or juice, coffee and tea were also included and pastries. There was no buffet, you just tell your waiter what you'd like to get. The hotel is connected from inside to a Vips cafeteria which is awesome, it offers excellent Mexican cuisine, I would have dinner there every night, if it's raining it's not a problem because you just walk right through. They also always have someone at the door besides the reception guys, so I felt safe. The Poliforum is located right next to the hotel, just crossing the sidewalk... it's a superb location if you're attending a tradeshow.
The hotel can easily arrange any taxi cab needs, they even have trusted taxi drivers that can take you to Guadalajara or other nearby cities.
Traveller from Toronto, Ontario
Situated in Leon, this hotel is close to Poliforum Leon Convention and Exhibition Center, Leon Stadium, and Explora Science …More
If you want to immerse yourself in the local culture, the top Leon hotels are just the things for you. Located near the best Leon action, these unforgettable spots offer easy access to shops, restaurants, and can’t-miss entertainment districts.