1 bedroom, premium bedding, minibar, in-room safe

Reviews of Barceló León Conde Luna

4 out of 5
Barceló León Conde Luna
Avenida Independencia, 7, León, Leon

Reviews

8.4

Very Good

Rating 10 - Excellent. 222 out of 561 reviews" "
Rating 8 - Good. 248 out of 561 reviews" "
Rating 6 - Okay. 70 out of 561 reviews" "
Rating 4 - Poor. 15 out of 561 reviews" "
Rating 2 - Terrible. 6 out of 561 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Leòn
A short stay in Leòn was wonderful at this hotel. A short walk to the old town and Cathedral as a comfortable room made this an excellent choice.
Stayed 3 nights in Dec 2023
Response from Equipo de Dirección on Dec 29, 2023
Dear Derek, Thank you very much for your kind feedback.We're delighted to hear that our proximity to the old town and the Cathedral added to the enjoyment of your stay. It's wonderful to know that you found comfort in our rooms, enhancing your visit to Leòn. Your appreciation for the cleanliness of the room and the condition of our hotel is truly valued by our team.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable centrally located hotel
We stayed here for a night while walking the Camino. The room was large and comfortable and the bathroom had a bath. All the staff we spoke to were friendly and helpful. Breakfast was lovely. The hotel is really well located, very close to Casa Botines and the cathedral.
Stayed 1 night in Oct 2023
Response from Equipo de Dirección on Oct 16, 2023
Dear Judith,Thank you for your positive feedback.We are delighted to hear that you found our rooms to be large and comfortable, and that you appreciated the central location of our hotel. Our staff takes pride in providing friendly and helpful service, so it's great to know that they made a positive impact during your stay. We're also glad that you enjoyed our lovely breakfast and the proximity to Casa Botines and the cathedral.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Dirección

8/10 Good

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good but could have been excellent.
You should offer some free water as well as a coffee maker. These are basics. Also the AC is very, very weak. Americans like the ability to turn the AC on high and have a cool room.
Stayed 1 night in Jul 2023
Response from Equipo de Dirección on Jul 19, 2023
Dear Miguel,Thank you for reviewing your stay with us.We are pleased to know that you enjoyed your stay. We regret that we were not aware of the issue with the air conditioning while you were on-site so we may have taken immediate action to find an appropriate solution. Rest assured that now you have brought this to our attention our maintenance team will be checking this.We hope to see you again in the future. Kind regards,Equipo de Dirección

8/10 Good

kevin

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Michael

Liked: Cleanliness
It was ok - not special
Stayed 3 nights in Sep 2022
Response from Equipo de Dirección on Sep 27, 2022
Dear Michael,Thank you for your review.We are glad that you had a pleasant stay with us. Our team works hard to ensure that every guest has a fully satisfying experience, and we are always open to suggestions for improvement.We hope to see you again in the future. Kind regards,Equipo de Dirección

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The hotel location is good, only minutes to the old town area. This is a grand old hotel that is undergoing upgrades. The rooms are large, ours had a terrace but needed to be refurbished and furniture added. There are no English speaking TV channels, if that is important. The room was clean as was the hotel. We did eat at the adjacent restaurant, Casa Mando and was not impressed with the food or menu. There are many places to eat in the area. In general the hotel was fine, the front desk personnel were very friendly and helpful. I would stay agan.
Stayed 2 nights in Aug 2022
Response from Saúl González on Sep 2, 2022
Dear William,Thank you for your review.It's great to know you had a pleasant stay and that you found our location to be ideal.We are pleased that you appreciated the high standards which we strive to uphold.Please know that we have noted your comments regarding TV channels for future improvements.Thank you for acknowledging our reception team who works hard to ensure that we deliver the best service and always meet your expectations.We hope to welcome you again in the future. Best regards,Saúl González

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient in every aspect.
Stayed 1 night in Aug 2022
Response from Manuel Garcia- Director on Aug 27, 2022
Dear Marisol,Thank you for your positive feedback.We are delighted that you had such an enjoyable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Manuel Garcia- Director

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Leon.
Excellent hotel right on the cusp of the old and new town areas. Rooftop restaurant lovely but many street restaurants with old town ambience handy. We were lucky it seems to park in hotel basement car park, not bookable but we felt essential for peace of mind during three days of ignoring the car. Reception staff superb. Cathedral better than Chartres, worth the visit alone, but there is much more.
Stayed 2 nights in Jul 2022
Response from Saúl González on Aug 8, 2022
Dear Christopher, Thank you very much for your kind feedback. We are delighted that you had such an enjoyable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We look forward to welcoming you back for another memorable experience. Best wishes, Saúl González

10/10 Excellent

Jean Charles

Stayed 2 nights in Jul 2022

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the place. Amazing breakfast, lots of different foods in a light and comfy restaurant. The restaurant staff was really professional and kind, always polite and customer-oriented. My mom has difficulties walking and rhey were really attentive with us. The same applies to the the staff in other areas. The room was big and beautifully decorated. We definitively be back.
Stayed 2 nights in Jul 2022
Response from Saúl González, Equipo de Dirección on Jul 20, 2022
Dear Maria, Thank you for sharing your experience. Your kind comment about our team is much appreciated, they will be happy to know they helped make your stay a memorable one. We are delighted to know that you were pleased with your room and thank you for highlighting the high standards we strive to maintain. We look forward to welcoming you and your family on your next trip. Best wishes, Saúl González, Equipo de Dirección

8/10 Good

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a room with no air conditioning, which was fine and so we had to leave the window open at night. Since I was on the 3rd floor the street noise and lights were hard to sleep with. Ask for a higher floor or get a room with AC if you want sleep during the high season. Earplugs helped. Otherwise a pleasant stay.
Stayed 2 nights in Jul 2022
Response from Equipo de Dirección on Jul 18, 2022
Dear Mary, We appreciate that you took the time to share your experience with us. We are glad to know that most aspects of your stay was to your satisfaction. We regret that you experienced some disturbance; please accept our apologies for any inconvenience and know that you can always bring your concerns to our team during your stay, and we will do our best to find a solution. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Equipo de Dirección

6/10 Okay

ANTHONY

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great location.
Stayed 1 night in Jun 2022
Response from Equipo de Dirección on Jun 12, 2022
Dear Beth, Thank you for your positive feedback. We are glad to know your stay with us was enjoyable and are pleased that you found our location ideal for your requirements. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on a future occasion. Best regards, Equipo de Dirección

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Beds were ok, poor amenities with shampoo & bath soap sticked to shower wall in big bottles used by other gests. Didn’t help with suitcases, parking nor valet. There is a stop area in front of the hotel though.
Stayed 1 night in Jul 2021
Response from Conde Luna on Aug 1, 2021
Dear customer, we thank you not only for your feedback, but also for the assessment, you make of our establishment. We work hard every day so that our customers find at least one reason to return. Regards and see you soon. Manuel García General Manager

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen sitio enxel centro de León
El hotel es muy comodo, centrico y muy limpio. Tiene a ki modo de ver dos inconvenientes, el precio del desayuno (14€) y el parking (17€) es muy elevado.
Stayed 1 night in Jun 2021
Response from Conde Luna on Jul 1, 2021
Estimado Jaime, gracias por su visita y por compartir con nosotros su experiencia. Esperamos volver a verle muy pronto. Un saludo. Manuel García Director General

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a Little Bit Dull
I have no serious complaints at all. The location is quite good, the staff were mostly quite welcoming and very helpful, and the room, while a bit basic, was a good size. So why a relatively mediocre rating? Simply put, it lacked any kind of ambiance. It was drab. I had a huge balcony but it had no chair. There was no coffee or tea in the room. There are two well known restaurants connected to the property but the staff cannot book them. Perhaps this hotel is simply suffering by comparison to all the others i had during a ten week trip but nonetheless, while I had no real complaint, I would recommend it to those looking only for the necessities. For atmosphere, go elsewhere.
Stayed 3 nights in Oct 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and central.
A thoroughly enjoyable stay in a lovely hotel. The staff are very helpful and hotel is only a couple of hundred metres from the centre. The room was well appointed and certainly not small. The only negative was the sight of the tear in the leather sofa in the foyer. I would certainly return to this hotel.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Very little parking... Showere water fluxuates between cold and hot a lot. Great location.
Stayed 1 night in Oct 2019
Response from C on Aug 5, 2021
Thank you for your visit

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2019
Response from Conde Luna on Aug 5, 2021
Gracias por su visita

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
inde
Very nice! Great location.
Stayed 1 night in Oct 2019

10/10 Excellent

JOSE F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Sep 2019
Response from Conde Luna on Sep 23, 2021
Gracias por su visita y por compartir su experiencia con nosotros. Un saludo Manuel García Director General

8/10 Good

Julie

Liked: Cleanliness, staff & service
No hot tea, Very hot room!
No tea/coffee facility in room. Air conditioning nearly adequate and noisy.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Pictures from the profile are from newer rooms than the one we got it. The hotel needs a full renovation and for the price (150 USD) was not worthy at all.
Stayed 1 night in Sep 2019

10/10 Excellent

Anonymous

Traveled with partner
Liked: Cleanliness, staff & service
Nice hotel close to local attractions. Good room size and very comfortable beds . Didn’t eat breakfast in hotel so can’t comment.
Stayed 1 night in Aug 2019
Response from Conde Luna on Sep 23, 2021
Gracias por su visita y por compartir su experiencia con nosotros. Un saludo Manuel García Director General

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Had a refurbished room on 4th floor which had a view of the Cathedral & Gaudi building. Two large beds with lovely soft bed linen. Large marble bathroom which had a great shower in the bath. All made for a great stay. We slept well due to blackout curtains & well insulated walls 😁 The hotel is in a fabulous location to explore the old part of the city as well as the shopping streets. Would definitely stay here again.
Stayed 3 nights in Aug 2019

10/10 Excellent

RD

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Started Camino de Santiago ride from here. Would recommend staying at this hotel. Loved our stay and really great enjoyed the hot breakfast.
Stayed 1 night in Jul 2019
Response from Conde Luna on Sep 23, 2021
Gracias por su visita y por compartir su experiencia con nosotros. Un saludo Manuel García Director General

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such a large room for Europe! BEAUTIFUL view of León from the terrace restaurant! Definitely will be returning!
Stayed 5 nights in Jul 2019
Response from Conde Luna on Sep 23, 2021
Gracias por su visita y por compartir su experiencia con nosotros. Un saludo Manuel García Director General

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd repeat
Great location, nice staff
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pilgrim rest stop
Nice hotel but construction prevented us from enjoying the balcony.
Stayed 2 nights in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Camino stopover
Classic hotel located a block off the Camino. Five minute walk to the cathedral. Renovations in recent time have made this a great hotel. Wi-Fi was good. Check in and out friendly and efficient. Bed very comfortable. Great Camino rest day
Stayed 1 night in Jun 2019

8/10 Good

PaulUK, Oviedo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located next to the old town but have to park in hotel garage as a result. Rooms reasonably well furnished but vast in space; bedroom was half a tennis court with bathroom half that a a moderately sized but well furnished sitting room/ lounge.
Stayed 1 night in Jun 2019

8/10 Good

Connie, Miami fl

Liked: Cleanliness, staff & service
The hotel has excellent location and clean cvonfortable beds. The furniture needs updating. The staff promptly helps with issues. If you wish a clean place to sleep close to the sites this is it but note it is a little shabby. Excellent WiFi not a 5 star hotel but you get your moneys worth
Stayed 2 nights in May 2019

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location
Great location, minutes from cathedral plaza and museums and restaurants. Very clean and comfortable. Cafe menu was a bit sparse but there are so many nice places within a 2 minute walk it really doesn’t matter.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money a central location close to attractions
Stayed 2 nights in Apr 2019

8/10 Good

HAKHAN

Liked: Cleanliness
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nicely appointed hotel, good location, nice lady at checkout
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So close close to everything. Great gym... check out the view
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great location. Nice staff. Bathroom had a terrible sewer smell from the drains.
Stayed 2 nights in Sep 2018

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovetotravel2
We only stayed one night but we enjoyed it. The bones of the hotel were great and had big rooms. Breakfast was good . Price was great and would recommend
Stayed 1 night in Sep 2018

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a very convenient location to all of Leon's historic sights. Excellent restaurant and rooftop terrace bar.
Stayed 2 nights in Sep 2018

8/10 Good

Henry, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for centre and station.
The hotel is well placed close to the main attractions and the railway station. The breakfast is superb. The room fittings are a little dated and the hot water supply is much too hot so that the shower control cannot cope to give a constant temperature. Overall a comfortable place to stay.
Stayed 3 nights in Sep 2018

8/10 Good

T R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018