Seasonal outdoor pool

Reviews of Résidence Le Clos du Rocher - Vacancéole

3 out of 5
Résidence Le Clos du Rocher - Vacancéole
Avenue du Cingle, Les Eyzies, Dordogne

Reviews

8.0

Very Good

Rating 10 - Excellent. 60 out of 216 reviews" "
Rating 8 - Good. 104 out of 216 reviews" "
Rating 6 - Okay. 38 out of 216 reviews" "
Rating 4 - Poor. 10 out of 216 reviews" "
Rating 2 - Terrible. 4 out of 216 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Unika

Traveled with family and small children
Liked: Cleanliness
Great location, lovely pool! The rooms are spacious. It would. We didn't know until we left that there were some breakfast products available in the building next to the pool. Also, there wasn't any info on the gym. A bit more comprehensive info in English (probably other languages too) would really help. Also, check in time of 5pm is really late, and check out of 10 is too early. I appreciate they need to clean a whole apartment, but its difficult to work with those times.
Stayed 3 nights in Aug 2022

6/10 Okay

annick

Stayed 3 nights in Aug 2021

6/10 Okay

Newman

Traveled with family
Not as good as the photos appear.
Check in was a bit of a hassle and they required a 300 euro deposit that they conveniently forgot to refund after checking out that we had to call a few days later to sort out. The room wasn’t that clean when we checked in and you have to make the beds yourself with sheets provided. They require you to strip the beds before you check out and have room inspected by the housekeeper to see if you cleaned up to their satisfaction. We felt like we were working for them rather than the other way around. The biggest problem there was the lack of sufficient parking and you have to fend for yourself if you go out for dinner and come back to a lot that is packed beyond capacity. The kids enjoyed the pool and it was ok for a night, but I would not go back.
Stayed 1 night in Jul 2021

4/10 Poor

Mike

Disliked: Cleanliness
Covid friendly
The accommodation was ok and good value. However, there is hardly any staff - 4 for approx 300 guests! Reception is only open for a 3 hour window in afternoon. We stayed for 1 week, and saw no evidence of any cleaners / cleaning. There is a communal pool and gym which you would use at your peril, quite literally
Stayed 7 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

4/10 Poor

Fred

Disliked: Property conditions & facilities, room comfort
Disappointed
Dated accomodation. No air conditioning. Not suitable for six people.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Gregory F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kim friendly
We loved the area. The hotel has many units and was quite busy. Noise was not a problem. Great place for kids.
Stayed 1 night in Apr 2018

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was incredibly helpful with our late check in on the closed reception day. We were traveling with 3 generations and our two rooms were perfect. I wish we could have stayed longer!

6/10 Okay

Doug

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not for everyone, but not without its strengths
It all depends on what you're looking for. If you want a place with good service, a place where you're treated as a guest, and not a student at a boarding school, than this isn't your spot. If, however, you're more concerned with location, cleanliness, and overall facility upkeep, Vacancéole - Residence Le Clos du Rocher fits the bill. Personally, I don't care for staying at places which are more concerned about warning you of what you can't do, than they are about what they can do to make your stay a more pleasant one. Threatening signs about overage charges, and requirements like making your own beds and striping them after your stay is completed, bug me. I realize that this is just a matter of personal preference, so I rated them a 3. For me they would rate a 2, but I know I don't speak for everyone. It's a really pretty town to visit though. Not much to do, but beautiful.

6/10 Okay

Doug, Los Angeles

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great location
The staff is welcoming and friendly. One day there was no room service at all. I found out that Wednesday is their day off.
Stayed 3 nights in Apr 2018

8/10 Good

franck, UK

Liked: Cleanliness, staff & service
Close to the village
I came at the begining of October but it was still particularly hot (29deg). Staff at reception was friendly. The appartment was in the ground floor and clean, but with tiles on the floor I could clearly hear the noise of moving furniture from the appartment above. Shame that with such a warm weather we could not use the swimming pool (was empty despite the fact the web site specify it is open up to 31st of October...). The fitness room is very small with only 3 items. The breakfast was all right, even if expensive for what it was. If you stay more than one night, it is much better to take it in your appartement instead. I was a bit cold at night, despite adding the only additional blanket available.
Stayed 1 night in Oct 2017

10/10 Excellent

Ian, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort right in the middle of things.
Apartment complex right in the middle of prehistoric attractions of the lovely Valle Vezeres in the town of Les Eyzies. Although self catering more of a Hotel experience with cleaning change of linens etc on a regular basis rather than the more camping experience of other similar complexes I've stayed in the past. Seems to be run by only 4 people all of whom are friendly. Lucia and Laurant in reception etc have excellent English and are very helpful. If anything the resort undersells itself. There is a small breakfast area which we didn't use. Nice Pool. Secure car parking. Laundry on site with iron and ironing board to borrow.
Stayed 14 nights in Jun 2017

10/10 Excellent

Sufian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
clean rooms
Stayed 1 night in Jun 2017

10/10 Excellent

Milla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor and book this hotel.
This place was amazing, especially for the price. The room was big and nice and the location was perfect. I would definitely stay here again.
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
I liked it, but an odd place - room was a mini apartment, it is designed for extended stays. They ask you to make and strip the bed and take out the trash
Stayed 3 nights in Jun 2017

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy family vacation
This was a great place to stay with a family. Check-in was easy and quick (and they even arranged key pick-up/drop-off places for when the office was closed). The apartment was cozy for a family of four, but perfectly fine as a base for touring the area. The kids loved the heated pool.

10/10 Excellent

Rachael, Leyland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot
Great hotel and great little village with some nice restaurants

8/10 Good

Robert, Leicester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being the only ones there it was nice and quiet. The view of the pre-history museum and rock shelter was great first thing in the morning. All in all great stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and peaceful surrounding
Quiet and peaceful environment. Very closed by to the ticketing office for caves visit. Very helpful staff, email me the detail to collect the keys in advance, even help to call my next hotel to arrange for late check in. Will return on next visit

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
vacation apartments more than a hotel
This is more for a vacation apartment than a night at a hotel for wear travellers. reception closes at 7 and so does the pool.

6/10 Okay

Jill, Massillon, Ohio

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
lovely location
The property was lovely, the rooms clean. Disappointed that in this day and age there was no free wi fi. We could have made better use of this nice property if we were staying more than one day.

6/10 Okay

Petrumoldova, East Anglia

Disliked: Staff & service, room comfort
Warning
If you like rules and remember holiday camps you may be happy here. Everything is measured and controlled. The breakfast was portion controlled beyond belief and not worth half the price. Staff seemed frightened of management

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay to visit caves etc. Ideal for that altho' there are very good facilities for a longer stay. Short walk to village and good restaurants.Approx. 1k. to Haut de gaume cave - excellent if your interested in prehistory! Staff very friendly and helpful. Rooms were functional but well equipped.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is new, so everything was in great condition in a largish complex with a swimming pool and laundry onsite. It is a very easy stroll to the village of Les Eysies de Tayac where ther are some wonderful restaurants to choose from. In addition, it is an easy drive to all the beautiful places in the Vezere and Dordogne valleys, but you need a car to gaet there.

6/10 Okay

philippe

Le logement est propre, pas merveilleux mais correct.
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 9 nights in Sep 2023

8/10 Good

dominique

Stayed 1 night in Sep 2023

6/10 Okay

Victoria

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lacombe

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Très bonne adresse je la recommande pour une escale ou pour un long séjour.
Stayed 1 night in Aug 2023

4/10 Poor

Jean Francois

Stayed 1 night in Aug 2023

10/10 Excellent

Tatiana

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2023

8/10 Good

camille

Traveled with family
Liked: Cleanliness, room comfort
Moyen plus
Une seule nuit en famille. Bel environnement, piscine, cadre naturel, petite terrasse pour chaque appartement. Grand espace dans l appartement. Frigo, plaque de cuisson RAS mais... Pour moi, mal agencé ! Toilettes dans la salle de bain juste derrière la cuisine et table repas avec simple porte coulissante... Portes coulissantes des chambres très lourdes difficilement manipulables et bruyantes. Bien pour une nuit.peu de rangements. Je venais d un mobil-home plus petit mais beaucoup mieux agencé. Dommage! Accueil très bon
Stayed 1 night in Jul 2023

2/10 Terrible

aliki

Disliked: Cleanliness, room comfort
Nuit d'ivresse!
Stayed 1 night in Jul 2023

8/10 Good

michel

Liked: Room comfort
Prix très correct pour la pleine saison
Belle chambre, service attentionné et grande piscine
Stayed 1 night in Jun 2023

10/10 Excellent

SYLVIANE

Stayed 2 nights in May 2023

8/10 Good

micheline

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Endroit très agréable, au calme et à deux pas du village. Idéalement situé.
Stayed 2 nights in Apr 2023

6/10 Okay

Sandra

Stayed 3 nights in Apr 2023

6/10 Okay

Sylvie

Traveled with family
Stayed 5 nights in Jul 2022

8/10 Good

David

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Rien à redire sauf la literie principale du logement , le sommier était cassé vraiment dommage ! Pour le reste très sympa très bon accueil.
Stayed 3 nights in Jul 2022

8/10 Good

Thierry

Stayed 2 nights in Jul 2022

8/10 Good

Fanny

Traveled with family
Disliked: Cleanliness
Stayed 7 nights in Jul 2022

8/10 Good

Boualem

Stayed 3 nights in Jul 2022

8/10 Good

Aurélie

Traveled with family
Liked: Cleanliness, room comfort
Séjour agréable.
Stayed 3 nights in May 2022

10/10 Excellent

nathalie

Traveled with group
Liked: Cleanliness, room comfort
Très bon établissement
Stayed 2 nights in Apr 2022

8/10 Good

Patrick

Stayed 11 nights in Oct 2021

6/10 Okay

Bruno

Établissement particulier avec absence d’accueil certain jour de la semaine. Chambre fonctionnelle, propre mais sans âme et obscure. Convenable en ce qui nous concerne, de passage pour une nuit. Petite remarque, bien que les draps étaient propres, une vieille et grosse tache, bien qu’estompée subsistait. (Une tâche propre)
Stayed 1 night in Oct 2021

10/10 Excellent

markus

Liked: Cleanliness, room comfort
Appartement bien équipé et bien situé avec une belle vue sur le rocher, éclairé la nuit.
Stayed 4 nights in Sep 2021

8/10 Good

FRANCK

Traveled with family
Liked: Room comfort
En pleno corazón del Perigord ideal para familias
Los pisos cuentan con lo necesario par pasar unos días y visitar la región. Esta vez la atención del personal no ha sido de lo mejor pero por suerte los vemos unicamente al momento de recuperar y dejar la llave.
Stayed 8 nights in Sep 2021

8/10 Good

Françoise

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021