Ratings based on 132 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, but old

Posted Apr 13, 2015
Very clean and quiet. Nice big room, but furniture is a little old and could use a renovation. The bathroom was again clean, but could use new tile. Overall very happy with our stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2015
All good! Great folks there! Conviniant location close to hwy
3 out of 5
by A verified travelerfrom Edmonton Ab

Hard beds terrible pillows and shower pathetic

Posted Mar 24, 2015
Poor bed quality shower head was useless had to run around in shower to get wet and pillows are way too big not comfortable to sleep with at all
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Calgary

Close to hospital

Posted Mar 19, 2015
Pros: It was very quiet so I was able to get a good night sleep. The restaurant downstairs is great for dinner and good selection at hotel breakfast.
Cons: My only issue is that the gym is very small.
Location: Walking distance to the pond and Japanese garden.
The hotel is close to the hospital. Walking distance on a nice day.
2 out of 5
by A verified travelerfrom lethbridge

no bang for your money

Posted Mar 16, 2015
Not worth the money Very small hotel no pool uncomfortable bed
Comment from Hotel Management
Mar 19, 2015 by GM, Hotel Management
Dear Guest, Thank you for your comments. We usually get positive comments about the bed quality and I regret they were not to your comfort. We will continue to do our best to provide the best possible accommodations for our guests. We hope we may look forward to being of service to you in the future.
Comment from Hotel Management
Mar 19, 2015 by GM, Hotel Management
Dear Guest, Thank you for your comments. We usually get positive comments about the bed quality and I regret they were not to your comfort. We will continue to do our best to provide the best possible accommodations for our guests. We hope we may look forward to being of service to you in the future.
3 out of 5
by A verified traveler

Too old

Posted Mar 16, 2015
Pros: No comment.
Cons: Needs to be renovated and employees need to be better trained.
Location: No comment.
You have too many rules and notes in your hotel and your breakfast employee is not friendly. Your sauna room needs too be updated and its not clean.
Comment from Hotel Management
Mar 19, 2015 by GM, Hotel Management
Dear Guest, We appreciate your comments. Staff friendliness and cleanliness is very important to us and we will continue to do our best going forward to exceed our guests expectations. I apologize for your less than positive experience and hope we may look forward to being of service to you in the future.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel to Stay

Posted Feb 17, 2015
Cons: You breakfast and room services
It is a nice hotel to stay for very short trip like a day not more than that
Comment from Hotel Management
Mar 6, 2015 by GM, Hotel Management
Dear Guest, Thank you for reviewing our hotel. I am glad you found us to be a nice place to stay. We hope we may look forward to being of service to you again in the future.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Fernie

convinent location

Posted Feb 10, 2015
Pros: Clean and quiet
Cons: the rooms where nice, but the bathrooms where only half renovated
Location: Shopping and Costco
Spent one night we where in for a doctors appointment. the hotel was clean but a little dated.
Comment from Hotel Management
Mar 6, 2015 by GM, Hotel Management
Dear Guest, Thank you for rating our hotel. We hope we may look forward to being of service to you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, the breakfast was good and fresh.

Posted Feb 8, 2015
A good stay. Some of the decor is a bit tired looking but the beds, pillows and towels were great. The resturant was really good and good prices, a must try.
Comment from Hotel Management
Mar 6, 2015 by GM, Hotel Management
Dear Guest, Thank you for reviewing our hotel. We are glad to hear you had a nice stay and your kind comments about our beds. I am also happy to hear you enjoyed the on site restaurant and are pleased to have your recommendation. We hope we may look forward to being of service to you again in the future.
3 out of 5
by A verified traveler

Close to everything I needed. But it is Lethbridg.

Posted Jan 30, 2015
Staff was pleasant. Rooms were roomy. Bed was comfy. Breakfast was passable.
Comment from Hotel Management
Mar 6, 2015 by GM, Hotel Management
Dear Guest, Thank you for reviewing our hotel and for your nice comments about our rooms and staff. We hope we may look forward to being of service to you again in the future.