Terrace/patio

Reviews of Residence Inn by Marriott Auburn

3 out of 5
Residence Inn by Marriott Auburn
670 Turner Street, Auburn, ME

Reviews

9.4

Exceptional

Rating 10 - Excellent. 341 out of 467 reviews" "
Rating 8 - Good. 97 out of 467 reviews" "
Rating 6 - Okay. 21 out of 467 reviews" "
Rating 4 - Poor. 5 out of 467 reviews" "
Rating 2 - Terrible. 3 out of 467 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Great staff and very clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and welcoming.
Stayed 1 night in Feb 2024

10/10 Excellent

cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a wonderful home away from home and the breakaways wonderful
Stayed 4 nights in Jan 2024

10/10 Excellent

Pedro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and no odors
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best continental breakfast Ove ever had at any hotel
Stayed 1 night in Dec 2023

8/10 Good

Dan

Stayed 3 nights in Nov 2023

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet a friendly staff in an area close to food a shopping a the highway. The room was clean an comfortable, we at for 3 weeks an enjoyed every moment.
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I visit family. This time around wasn't as great as previous times. The pool although inside was too cold to use. No one ever seems to use the pool. The shower in my room, 223 has all kinds of mold and mildew on the caulking and it's kind of gross. The top of the refrigerator certainly has not been wiped down in a while. Breakfast was certainly not the best. The eggs are always rubbery and the sausage links were totally dried out like they were from previous days. The reason I would always come back is because it's very convenient and in the middle of pretty much everything I need and the staff whether it be the front desk, cleaning services or kitchen are extremely friendly and very very helpful. That in itself is enough for me to come back.
Stayed 2 nights in Nov 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home
Came back from Virginia to see family an friends and unfortunately funerals after the Mass shooting tragedy. But our room is amazing and comfortable an makes you feel like you’re at home.
Stayed 4 nights in Nov 2023

10/10 Excellent

Laura

Traveled with family
.
Stayed 2 nights in Nov 2023

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2023

10/10 Excellent

Brian

Stayed 1 night in Oct 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

J

Business traveler
Liked: Staff & service, property conditions & facilities
Good for one night
Breakfast was a little different than I've found before, there were a variety of breakfast muffins as well as a kale, tomato and cheddar frittata. The room itself was an accessible one and the door was open when I arrived, it needed pulling closed when leaving each time. The main issue was the smell, it had a strong smell which wasn't overly unpleasant but was also not particularly nice. I soon got used to it though. The room itself was a good size with lots of good options in the kitchen. However I'd have liked a kettle. Bed was comfortable and where I was didn't have too much noise from outside. However I could hear lots of crashing about from upstairs during the night.
Stayed 1 night in Sep 2023

10/10 Excellent

Cara

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Love the daily breakfast! It far exceeds any other we have experienced!
Stayed 4 nights in Sep 2023

10/10 Excellent

Jenny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has great hot breakfast. friendly services.
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Traveled with family
Great stay in a comfy room.
Stayed 1 night in Sep 2023

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Not what it used to be!
Stayed 4 nights in Sep 2023

10/10 Excellent

Louis Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2023

8/10 Good

Diana

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Wonderful location and great overall stay
Staff were all super friendly and helpful. Bed was awesome and the bathroom & kitchenette areas clean - no sticky floors. Pull out couch bed - d minus for comfort. Out of 5 bath towels over 2 days, only 2 didn’t have stains. Tiny bug crawling in the kitchenette sink. Overall a B+/A-. Would stay again but never count on the pull out couch bed - get a room with 2 actual beds if needed.
Stayed 2 nights in Aug 2023

10/10 Excellent

kristopher

Stayed 1 night in Aug 2023

6/10 Okay

Andrea

Traveled with family
Disliked: Cleanliness, staff & service
No Pride in cleaning rooms
I have stayed in Marriott Hotels a lot and the room cleaning service at this hotel was THE WORST I have ever experienced. Except for one day the room was not cleaned, sheets were just half-ass pulled over the bed, eithe no towels or towels dumped be the door, bathroom and sink not cleaned. I had to go to the front desk every night and then a staff member would try to fix it - but of course it was not the way it should be. I left the hotel every morning a reminded them to clean the room only to come back in the evning and it not being clean. I had to wait in the lobby or leave the hotel. That is entirely unacceptable for the money spent. One of the nice things of staying in a hotel is to come back to a clean room at night. It seems as if there is nobody at the hotel who takes pride in the service you provide to guests. The way the employees look (nose piercing, not clean looking, etc.) is not what we expect from a Marriott Hotel.
Stayed 5 nights in Aug 2023

6/10 Okay

Sokkhann

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 6 nights in Aug 2023

10/10 Excellent

Amber

Liked: Staff & service
Disliked: Property conditions & facilities
My room smells like cigarette smoke. Yuck.
Stayed 1 night in Aug 2023

8/10 Good

DeAnne

Stayed 1 night in Jul 2023

10/10 Excellent

Morgane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome property !
Wonderful property & wonderful managers ! Mentioned that I just proposed to my gf of 10 years & manager Scott gave us a free upgrade to celebrate! Appreciate you!! Beautiful rooms , awesome breakfast, big pool but no hot tub! ): will be recommending this hotel to all my family traveling from Florida to our wedding 💜 thank you all for making this stay one I’ll always remember
Stayed 1 night in Jul 2023

8/10 Good

Simi

Stayed 3 nights in Jul 2023

10/10 Excellent

timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay
Very happy, good breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that everything was convenient
Stayed 1 night in Jul 2023

10/10 Excellent

Kuldeep

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jul 2023

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk amazing
Scott at the front desk was friendly and helpful from check in to check out.
Stayed 1 night in Jul 2023

10/10 Excellent

Camden

Stayed 2 nights in Jul 2023

10/10 Excellent

Kenneth J.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are so big and spacious with the bedroom being separate from the living room area. Plus a full kitchen Would definitely recommend
Stayed 1 night in Jul 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and courteous.
Stayed 2 nights in Jun 2023

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are wonderful the rooms are clean and cozy
Stayed 1 night in Jun 2023

10/10 Excellent

Santo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, especially for visit to Bates College. Clean, safe and convenient breakfast as well.
Stayed 1 night in Jun 2023

10/10 Excellent

Anaika

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Stephanie

Stayed 1 night in May 2023

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great - staff was very friendly and welcoming, breakfast offerings were the usual but enough variety for everyone and kept well stocked. Very clean and comfortable. Bed was a little firm but not uncomfortable; I just prefer a really soft mattress personally. Would definitely stay there again - very convenient as it was close to family we were visiting.
Stayed 1 night in May 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2023

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfort
Stayed 6 nights in Apr 2023

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodations.
Stayed 1 night in Apr 2023

10/10 Excellent

Kyleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Easy check in.
Stayed 1 night in Mar 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023