“Disappointed "The first time for a marriott"”
We stayed for two nights the first night was ok. However, after a long day the following day we were expecting a clean room we opened our door and NOTHING had been cleaned. There were no clean towels, no soap, unmade bed, trash overflowing as we previously had cleaned our car trash out, and all we got was an apology. No comps, extra night, not even soap. We did however, get towels. The manager showed us where the maid service had signed off on cleaning our room but the proof was in the room and it has been documented at the hotel. I guess that was supposed to make me feel better that she knew how to sign her name.