Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Great Hotel!

Posted Aug 11, 2014
Pros: Liked the setup. Pool on second floor and easy to get to.
Cons: Full sized and hard beds. Drapes do not meet. Over 1 foot of gap for sun to wake you up in the am. :(
Location: Stayed there because of the 127 sale.
We loved our stay at this hotel. The pool is half inside and half outside. It was really fun for the kids to swim in and out. Everything was clean and the staff was very friendly. Warm cookies at 6pm and a great hot breakfast in the morning. Best Western is our new Go To hotel. Good price too.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wheelersburg, OH 45694

Great Service!

Posted Aug 11, 2014
The light bulb was burn out in our bathroom when we got there. The service desk person (young lady) called within a few minutes of our arrival to ask if every was okay with our room. When my husband told her about the bulb she said I'll get a new bulb & be right there. My husband said, "I'll be surprised if she brings it her self". In about 5 minutes she was at the door with the bulb & fixed it herself! She impressed us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
Pros: Rooms was big enough and clean. Ac worked well. Staff were wonderful!
Cons: The parking lot!!!!
Not alot to say just needed a place to sleep. Rooms were nice, the a/c worked well and kids loved the pool.
3 out of 5
by A verified traveler

Posted Jun 30, 2014
Staff at front desk were friendly. The pool was enjoyable. The hotel is an older one and while they are clean, the rooms aren't very nice. For the price I paid for a one night stay I expected a nicer room, at least with a refrigerator.
4 out of 5
Recommended
for Everyone
by Gene

Just what we were looking for.

Posted Feb 15, 2014
Clean, friendly staff and just what we needed for an overnight.
5 out of 5
Recommended
for Everyone
by Alicia from Maryland

Fantastic Staff!

Posted Jan 23, 2014
The desk clerk was delightful, and even gave us fresh baked cookies when we came in from the cold!
1 out of 5
by Ramona from mobile,al

The hotel was noisy all through the night

Posted Nov 16, 2013
The hotel was not what it appeared to be on the website. The bathroom was terrible.
4 out of 5
Recommended
for Everyone
by Jeff & Brandy from Kansas

Our BW experience

Posted Aug 14, 2013
Pros: Ease of check in ; cleaniness; pool and price
Cons: check in & out times
Location: we didn't sight see
We stayed at the Best Western on a quick unexpected trip due to a funeral and the staff was wonderfully helpful and understanding of our needs. We had to plan the funeral from our hotel room and needed some local info they kindly assisted with all of our needs. The kids enjoyed the pool and our room was clean and well kept.
5 out of 5
Recommended
for Everyone
by Ed

Very comfortable room after a long drive.

Posted Jul 31, 2013
Everything was excellent. Loved it. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stop near Frankfort

Posted Jun 9, 2013
Had a pleasant 2 night stay here. Rooms to the left don't suffer from freeway noise.