Ratings based on 162 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

Nice location

Posted Aug 25, 2014
Close to uk, nice location. Big parking lot, great hardworking staff.
Comment from Hotel Management
Aug 30, 2014 by Melissa, Hotel Management
Thank you for choosing Clarion Hotel. We appreciate your business and look forward to seeing you again soon. Sincerely, Melissa McGuire General Manager
Comment from Hotel Management
Aug 29, 2014 by Melissa, Hotel Management
Thank you for choosing Clarion Hotel. We appreciate your business and look forward to seeing you the next time you come to visit University of Kentucky. Kindest Regards, Melissa McGuire General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Decent hotel in Lexington

Posted Aug 22, 2014
Pros: Arcade area and Pool. Breakfast buffet. Fridge and microwave in the room.
Cons: You need people actually working in the restaurant, at least a hostess to greet & seat people if the servers are working in both the rest. and bar
Location: The only thing in walking distance is a gas station and a Denny's
The room wasn't anything spectacular, but it appeared clean and was comfortable. We definitely appreciated the mini fridge and having a microwave in the room is nice, though we didn't end up using it. We didn't use the pool or hot tub while we were there, only because we didn't bring bathing suits, but we did check it out, along with the arcade and basketball area. There were a couple of families using the area and it's definitely nice for families with kids. If we had children and were returning to Lexington we would definitely want to stay here. We went down to the restaurant (we were there on a Friday night) and there were a couple of people eating, but the lights were off in half the dining room and we saw no actual staff. So, we walked the few feet away into the bar area, where there were more customers and visible employees. The food and service were ok, but I would recommend you look for a real restaurant nearby, or even just go to the Denny's across the street, you'll probably get the same quality for less money. There is a free hot breakfast buffet in the morning, and that was pretty good. Overall, this is a decent hotel for the price. If we ever go back to Lexington I hope we have more money to stay in a nicer hotel right downtown, but if not I would have no problem staying at Clarion again.
Comment from Hotel Management
Aug 29, 2014 by Melissa, Hotel Management
We appreciate your business and your valuable comments. We want to be the best value for you and your family offering a good clean room with great amenities such as the free breakfast buffet, indoor pool and basketball court all at a good value. I hope we succeeded in providing you all of those things. I am also sorry that you didn't like your dinner choice in The Sports Page Bourbon Bar and Grill, we normally receive great reviews on the food, atmosphere and service. I hope you will consider giving us another try the next time you are in Lexington. Sincerely, Melissa McGuire General Manager
3 out of 5
by A verified traveler from georgia

Easy on/off I-75

Posted Aug 18, 2014
Pros: Location
Cons: Updating
Location: Just traveling through.
Ok hotel for $ if traveling. Huge indoor recreational/pool area, so great for families w kids.
Comment from Hotel Management
Aug 29, 2014 by Melissa, Hotel Management
We strive to be the best value in town featuring good clean rooms with great amenities such as complimentary breakfast buffet, indoor pool and basketball court, restaurant and lounge, all at a good price. I hope that you will come to see us again so you can see and enjoy all we have to offer. Sincerely, Melissa McGuire General Manager
3 out of 5
by A verified traveler from scottsburg, in

Baseball tournament

Posted Aug 4, 2014
This is actually a good hotel for kids but the rooms are outdated the bathrooms are super small!
Comment from Hotel Management
Aug 8, 2014 by Melissa, Hotel Management
We are a wonderful hotel for kids and we have great amenities for all. I hope that you will come to see us again soon and enjoy the facilities. Sincerely, Melissa McGuire General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Burnside, KY

Posted Jul 30, 2014
Pros: Everything was great. Will visit again.
Cons: Need Handicap Rooms with Double Beds.
Location: Great location for the Doctors and Hospitals we needed to go to.
Everything was great will be going back. Nice Pool/Game/Workout Areas. The Staff were all wonderful. The free breakfast was very wonderful. Location of Hotel was great for our needs.
Comment from Hotel Management
Aug 8, 2014 by Melissa, Hotel Management
Thank you for staying with us. I am so happy to hear that you enjoyed your stay and we look forward to seeing you again in the near future. Sincerely, Melissa McGuire General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Rooms are non-smoking right now. The room had been smoked in the past at some point, prior to conversion to nonsmoking. Overall good experience if you don't mind the bowling alley smell in your room. Good value for the price.
Comment from Hotel Management
Jul 30, 2014 by Melissa, Hotel Management
I apologize that your room smelled like smoke. Our housekeeping staff should have noticed if a guest smoked in a non smoking, and taken the appropriate action to remove the odor before renting the room. I am so sorry for any inconvenience this may have caused you. Sincerely, Melissa McGuire General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2014
Water pressure in room very low. Free Breakfast great.
Comment from Hotel Management
Jul 30, 2014 by Melissa, Hotel Management
I am so sorry that the water pressure was low during your visit. We have installed aerator on the sinks as part of our water conservation program. However I will work with maintenance to ensure that we haven't set the flow to low or that there isn't another issue involved. We appreciate your feedback, Melissa McGuire
3 out of 5
Recommended
for Overnight Stay Before Destination
by hazeliis from memphis, tn

Not easy to enter

Posted Jun 16, 2014 on Hotels.com
The room was good, beds comfortable. We could not access the Wi-Fi from our room. We were in the last room of the wing, and the second floor above us was under construction. The entrance to the hotel was right at an entrance ramp to the expressway, a little difficult to navigate. Overall, decent value for the money.
Comment from Hotel Management
Aug 9, 2014 by Melissa McGuire, Hotel Management
Thank you choosing for Clarion Hotel in Lexington. We appreciate your feedback and we will be sure to address your concerns and get them corrected for future guests. Sincerely, Melissa McGuire General Manager
5 out of 5
Recommended
for Personal Event
by DHuff from Prestonsburg, Ky

Great stay

Posted Jun 16, 2014 on Hotels.com
Nice hotel. Will stay there again. Everyone was really nice.
Comment from Hotel Management
Aug 9, 2014 by Melissa McGuire, Hotel Management
Thank your for staying with us. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Melissa McGuire General Manager
3 out of 5
Recommended
for Business Travelers
by Bob S from Alliance Ohio

Good enough

Posted May 19, 2014 on Hotels.com
Staff was friendly and responsive. My Air wasn't working well and they had a guy up and had it fixed within 20 minutes. They just repainted and I don't know why hotels do this but the paint smell was horrible in the halls, and it didn't go away for the 3 days I was there. Hotel is like a maze though, easier to go outside and get where you are going than walking through the halls