Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
by L Walkerfrom NJ

needs must

Posted Sep 7, 2014 on Hotels.com
The bath mat, draped over the side of the bath, turned out to be soaking wet and there was a half used soap lying on the bottom of the bath. The sink was nearly completely blocked and hiccuped and burped. The bed was lumpy and soft and the carpet seemed jaded and dirty. There was someone's half drunk dunlin donuts iced coffee in the empty fridge. Breakfast was about the same. They didn't have any regular tea bags or brown sugar and the oatmeal was gelatinous and cool. However, the location served our purpose and we were only staying for a quick overnight. I would sum up the hotel as a place to go when needs must.
Comment from Hotel Management
Nov 15, 2014 by General Manager, Hotel Management
Thank you for taking the time to write your review. We will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 3, 2014 on Hotels.com
Comment from Hotel Management
Nov 8, 2014 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience!
3 out of 5
by A verified travelerfrom New York

Close to reunion events.

Posted Sep 2, 2014
Pros: Friendly staff
Cons: All of the above stated in overall experience
Location: Reunion
Musty smell Noisy with excessive door slamming that jarred our room Terrible eggs at breakfast bar Requested bathroom floor be cleaned as we had scuff marks from the day we checked in AC rattled as the metal housing was loose
Comment from Hotel Management
Sep 17, 2014 by General Manager, Hotel Management
Thank you for taking the time to write your review. We will work diligently to ensure any claim is fully investigated. We appreciate you bringing these matters to our attention.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Sep 2, 2014 on Hotels.com
Everything was fine except the fitted sheets that did not stay on the mattresses. Hard to get a good nights sleep when you are constantly trying to fix the sheets.
Comment from Hotel Management
Nov 8, 2014 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We take the time to listen to your constructive comments so we can continually improve our services!
4 out of 5
Recommended
for Families
by Delfin646from Hampton Roads, VA

Natural Bridge and Safari Park

Posted Aug 28, 2014 on Hotels.com
--Hotel-- The hotel is older so the rooms are a little small and pretty plain with little extra furnishing (beds, nightstand, dresser, desk, desk chair, extra chair) but still comfortable and clean enough (did have a slightly stale smell). Bathroom very clean. Breakfast was the highlight with a very kindly and informative little old lady (didn't get name) --Area-- In one day, visited Safari Park (do it), Natural Bridge, Wax Museum, and Stonewall Jackson's grave. Warning...Foamhenge is no more, though nothing/nowhere actually tells you that. Next day, visited Asian Pear orchard, Layne Country Store (highly recommend) on Hwy 11, and Devil's Backbone Brewery. --Dining-- The Pink Cadillac Diner is pretty cool. Area restaurants do close a bit early, so check times.
Comment from Hotel Management
Nov 8, 2014 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the area! We look forward to your next stay.
4 out of 5
Recommended
by A verified traveler

Posted Aug 25, 2014 on Hotels.com
Comment from Hotel Management
Nov 8, 2014 by General Manager, Hotel Management
Thank you for taking the time to share your feedback!
4 out of 5
Recommended
by Billfrom Ohio

Good place to stay

Posted Aug 21, 2014 on Hotels.com
We were dropping off our son for college and needed a place to stay before driving home. The hotel was within 10 minutes of W&L and easy to get to. The breakfast had a lot if iptions and the people were very friendly. We didn't use the pool or any of the other amenities, because we just needed a place to sleep and this fit the bill.
Comment from Hotel Management
Oct 25, 2014 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We look forward to seeing you again in the future!
4 out of 5
Recommended
for Getaway With Friends
by Ms Lloyd Anne Sphar

Posted Aug 20, 2014 on Hotels.com
Comment from Hotel Management
Oct 25, 2014 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to our property!
2 out of 5
by A verified traveler

Needs maintenance!

Posted Aug 17, 2014
Pool was dirty u couldn't the bottom of it! Creepy. Needs to be updated. Staff was a very nice though.
Comment from Hotel Management
Feb 21, 2015 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
5 out of 5
Recommended
by JRFfrom Portsmouth va.

Lexington Country Inn and Suites

Posted Aug 7, 2014 on Hotels.com
This Hotel is in a very quite location with several places to eat very close by. The Hotel is older but was clean and the beds were very comfortable.
Comment from Hotel Management
Oct 25, 2014 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay!