Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chesapeake, VA

Comfort, Convenience, Courtesy

Posted Feb 22, 2015
Very pleased with the two night stay. Clean, basic room with comfortable beds and pillows. Good WiFi connectivity. Staff was very courteous and always had a smile. Breakfast was basic but overall good selection. Bread was somewhat stale. Good coffee. Great location for access to 81 and 64. Great location for visiting VMI and downtown Lexington. Gas and other stores and restaurants were very close by.
4 out of 5
Recommended
for Everyone
by A verified traveler

Check the fitted sheets

Posted Dec 8, 2014
Pros: The staff, the amenities in the room and the free breakfast were all above par.
Cons: Make sure the bottom sheets fit!
Everything was fine except that the bottom sheets on our bed kept coming off the top corners. The elastic did not seem worn...
Comment from Hotel Management
Jan 23, 2015 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 23, 2014
The hotel was well priced and convenient for our weekend visit to Virginia Millitary Institute. The room was fairly comfortable but did have a some left over trash under the furniture that our 2 year old found.
Comment from Hotel Management
Nov 24, 2014 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your visit to VMI. We look forward to seeing you in the future!
3 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 19, 2014 on Hotels.com
Comment from Hotel Management
Jan 24, 2015 by General Manager, Hotel Management
Thank you for taking the time to write your review. We will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention.
4 out of 5
Recommended
for Families
by A verified traveler

Perfect for our weekend at a nearby horse show.

Posted Nov 17, 2014
The suite was perfect for our needs. We needed two separate sleeping spaces. The room had a fridge and microwave which was a plus. The room was very quiet.
Comment from Hotel Management
Nov 24, 2014 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to seeing you again in the future!
2 out of 5
by A verified travelerfrom Richmond VA

Lexington loser

Posted Nov 16, 2014
The staff was very friendly and accommodating. Libby looked clean and tidy. However once in the room, the carpet had stains and bedspread had a few as well. Second night I looked over and saw a bug crawling across the other bed pillows! It was the size of a lipstick tube. (Looked like a roach) I caught it in a plastic water cup and took it to the front desk. The girl on duty was horrified and very apologetic and promptly moved me to another room on a different floor. Never again!
Comment from Hotel Management
Dec 5, 2014 by General Manager, Hotel Management
Thank you for taking the time to write your review. We will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention.
Comment from Hotel Management
Nov 24, 2014 by General Manager, Hotel Management
Thank you for taking the time to write your review. We will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention.
1 out of 5
by A verified travelerfrom ashburn va

Not worth the money!

Posted Nov 11, 2014
When you pay 160 dollars for a room, you expect the bed to be in great shape, it had more lumps than oatmeal.
Comment from Hotel Management
Nov 19, 2014 by General Manager, Hotel Management
Thank you for taking the time to rate our property. We are sorry your stay did not meet your expectations. We take the time to listen to your constructive comments so we can continually improve our services.
2 out of 5
by A verified travelerfrom NC

Outdated and Noisy, Noisy, Noisy

Posted Nov 4, 2014
Pros: That it was located near the Horse Center and convenient to gas station and restaurant.
Cons: Most everything. Carpet, furniture, etc. and get rid of that man who wears the earring at the front desk. He could obviously could care less.
Location: Location is great. Near the VA Horse Center, near restaurants and fast food and also Wal-Mart and gas stations.
Desk clerk was not friendly. He would not even look at us. He muttered his lines and emphasized, "NO PETS" which we didn't have. We climbed the outdated staircase with outdated carpet to our room which was right beside the staircase. The room was spacious but the carpet was outdated and had stains all over it. The chairs that were in our room had big grease spots on them. The refrigerator was not working. It stayed hot all night. At bedtime, we could hear everything outside of our door and because it was right beside of the staircase, we heard stomping up and down the stairs most of the night. I noticed also that there was a 2" gap under our front door where you could see the carpet out in the hallway. Our toillet stopped up one night at midnight and since my daughter was asleep and I didn't want to wake her, I had to unplug the toilet myself with a coat hanger - yuck. You would think the plumbing would be more sufficient than that. The fitted sheet that was on my bed was worn out because it would not stay around the mattress and kept coming off - very annoying. The "free continental breakfast" they serve was just okay - not enough fresh fruits & the buscuits were hard & cold. The lady serving the breakfast though was very pleasant. The only good part of the stay. Parking out front was inadequate and there was a ball field out back with a game going on which was very very loud. We visit for horse shows frequently, but I will not be staying here ever again.
Comment from Hotel Management
Nov 7, 2014 by General Manager, Hotel Management
Thank you for taking the time to write your review. We will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention.
3 out of 5
by A verified traveler

Posted Nov 2, 2014
Pros: Proximity to VMI
Cons: Smell of the rooms
The smell upon entrance to the room was overwhelming. Not a clean and not a dirty odor, just not pleasant, musty.
Comment from Hotel Management
Nov 7, 2014 by General Manager, Hotel Management
Thank you for taking the time to write your review. We will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention.
5 out of 5
Recommended
by A verified traveler

Convient and Clean

Posted Oct 25, 2014 on Hotels.com
Great Stay
Comment from Hotel Management
Jan 3, 2015 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to seeing you again in the future!