Ratings based on 130 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
by Sharon from North Carolina
Mirror Hanging Off WallPosted Feb 11, 2014
Location: Lexington Horse Center
First, the front desk staff (owners?) of the hotel do not present a professional appearance. When checking in, they were not welcoming, almost no eye contact, and were more involved with their computer screens than with the customer. When we got to our room we immediately noticed the full length mirror was hanging by one corner. It was removed promptly but not replaced. We noticed that the wall had been painted around the mirror! The room had been booked through Expedia. When checking out, we were told we could not get a receipt because Expedia does not allow them to issue one. What?!!!!! When leaving a hotel there is no excuse for not documenting check out, additional charges or not. There are too many other friendlier, better providers in the area to tolerate these hassles.
for Everyoneby A verified traveler
Lovely hotel for a visit to VMIPosted Feb 10, 2014
My boyfriend and I stayed here the weekend of the WInter formal at VMI and it was perfect! very close to campus, downtown Lexington and plenty of restaurants. The hotel is decorated very modernly and had a nice TV, fridge, and microwave. Very clean and comfy bed. We had a very nice stay.
for Everyoneby John & JoAnn from Watertown, NY
Good value in Lexington, Va.Posted Jan 26, 2014
Pros: Friendly and helpful staff.
Cons: Room cleaning while Ok could be improved.
Good location for travelers, just off junction of interstates 81 and 64.
for Couplesby A verified traveler
Very Clean hotel with great staffPosted Jan 22, 2014
Pros: The entire hotel was immaculately clean from the halls to the rooms to the hot tub and pool.
We went for an overnight getaway, the hotel was very clean and the staff was great, they let us in the room a little early so we could enjoy a little extra down time
for Everyoneby Mike from cincinnati
Nice stop on our road tripPosted Jan 6, 2014
My son and I currently took a road trip and this was one of out stops along the way. For the price this hotel was better than expected. The beds were super comfy and the free breakfast really hit the spot on our way out.
for Everyoneby YODA from GASTONIA NC
THE ADDAMS FAMILY WOULD APPROVE OF STAYING HEREPosted Nov 30, 2013
Pros: WITHOUT ABOVE MENTIONED ITEMS IT WOULD BE A GOOD PLACE TO STAY.AS TO LOCATION AND STAFF INTERACTION. EASY ACCESS FROM MAJOR INTERSTATE HWY.
Cons: IMPROVED EQUIPMENT MAINTENANCE.
Location: CHILDREN, GRANDCHILDREN, AND GREAT GRANDCHILDREN.
1) TOILET NOT FLUSHABLE WITHOUT MANUAL INTERVENTION IN TANK HARDWARE. 2) FRIG DID NOT OPERATE REGARDLESS OF DIAL SETTING 3) ODD NOISE PRESENT (IN WALL) SOUNDING LIKE AUSTRAILIAN NATIVE'S DIRIGREE-DOO ALL NIGHT. 4) BREAKFAST PROVIDED WAS FINE, EATING AREA CLEAN AND PLEASENT TO BE IN. 5) STAFF ENCOUNTERED PLEASANT AND COMPETENT. 6) OVERALL, FOR ONE NIGHT CRASH PAD, IT WAS SATISFACTORY. HAVE DOUBTS ABOUT EXTENDED STAY DESTINATION UNLESS ATTENTION TO MAINTENANCE ITEMS IMPROVED. .
Recommendedby Debra from Radford
Convenient LocationPosted Nov 29, 2013 on Hotels.com
We had a comfortable and pleasant stay. The continental breakfast was good. Our room was clean. The hotel is located just a few minutes from Lexington's downtown small shops and restaurants.
for Familiesby Maria from Northern Va
Convenient and reasonable rates.Posted Nov 24, 2013
Pros: Rooms are spacious. Stayed in king bed suite
Cons: breakfast should be served earlier for early checkouters.
Location: Horse centers, quaint town with some nice boutique stores. Civil war museums.
Will stay here for next school events. Room rates are very reasonable, and rooms are clean and spacious.
for Everyoneby A verified traveler
Posted Nov 17, 2013
for Everyoneby A verified traveler from williamsburg, virginia
Posted Nov 11, 2013