Ratings based on 135 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.0 Hotel condition
They paid and stayed.
by A verified travelerfrom WV
Posted Nov 24, 2014
Pros: Nothing-will not stay here again.
Cons: Everything--cleanliness, furnishings, bathroom tiles repaired, better breakfast choices.
Location: Just stopped here on way to another location-did not explore the area.
Disappointing-room was very worn out, threadbare towels in bathroom, packaged convenience store buns for breakfast bar.
for Everyoneby A verified travelerfrom Suffield, CT
Close to Blue Ridge Parkway, and SVU in Buena VistPosted Nov 17, 2014
Pros: Location, staff.
Cons: Vacuum the room a little more carefully.
Location: We were checking out Southern Virginia University, and took a ride on the Blue Ridge Parkway. Lexington is a darling, quaint town, worth exploring!
It wasn't a spectacular room, (knew that going in) but the location was perfect for our needs. We ended up in a smoking room...not our preference...and weren't asked about a preference at check-in. But the rate was great, and proxomity to eateries was wonderful, so it all worked out. I would stay here again...in a non-smoking room. Hotel staff were VERY helpful. It's a great place to crash for a couple of nights while doing things in the area.
for Familiesby A verified traveler
Bad hotelPosted Oct 21, 2014 on Hotels.com
too bad you don't let client's report give a accurate reports
for Personal Eventby A verified traveler
Posted Oct 21, 2014 on Hotels.com
for Familiesby A verified traveler
look for somewhere elsePosted Oct 19, 2014 on Hotels.com
The placee is a DUMP!
for Couplesby Margaretfrom Alabama
Low down on the list of choices in LexingtonPosted Oct 17, 2014 on Hotels.com
Came in in the evening and our room had not been cleaned, no beds made, no fresh towels. They just skipped it. At check in, placed smelled like curry. Not from cooking, but from employees dinner. Got over that, but the room being skipped and not even offering to bring us towels was not what we're used to. We paid full price, but did not get full service. I would stay there again if there was nothing else available, but never if I have a choice.
for Couplesby Michaelfrom Virginia
Would stay again...Posted Oct 14, 2014 on Hotels.com
Our stay met, and probably exceeded our expectations. The room was comfortable and clean. We had nothing to complain about.
by A verified travelerfrom New York
In need of renovation - or demolitionPosted Oct 13, 2014
Pros: Nice staff. Not their fault the place is beaten down and past its prime.
Location: Stellar location for tourists with an interest in American history.
Tired, musty and smelling of smoke. Front desk staff and housekeeping people were kind and courteous, but their employer needs to find some funding for a renovation.
for Personal Eventby Don Bradyfrom Charleston, WV
Close to Buena Vista bluegrass festivalPosted Sep 30, 2014 on Hotels.com
Hotel has no elevator. This is only a problem going up. Continental breakfast is limited but local breakfast restaurants are close by.
by A verified travelerfrom G
We left before staying..Posted Sep 16, 2014
We checked into the room and made the decision to drive 3 hours home at 9:30 at night. The entire hotel reeked of smoke (we had a "non-smoking" room that happened to be on the smoking floor and there were dirty diapers in our room, and dirty towels in the bathroom. It was gross. It was a sign when someone in line at reception needed towels and there were 4 clean ones left...in the entire hotel. I felt bad for the clerk. I give her an excellent for helping us figure out how to get a refund from Expedia.