Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Good stay. Very nice and clean. Staff very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great if you just need a room

Posted Apr 27, 2015
Staff is good, room was much cleaner than I expected. Would stay again if I had to go to Richmond.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Howell, MI

Fair rate for an okay motel

Posted Apr 13, 2015
Pros: The motel is dated but the owners had taken measures to freshen it up which was appreciated. The closeness to I-75 was a prime selling point.
Cons: Although the motel had been updated it could use new carpeting. And there was a musty odor in the hallway. Overall I was satisfied with the value.
Location: This was a midway stop for us on our way home to Michigan from Florida. So we didn't sightsee here. I did try to buy some groc items but no stores.
I selected this motel mostly because of its distance to my final destination and proximity to I-75. We checked in late due to traffic tieups. But the clerk was nice and fast and even allowed us to park in a handicap space since the motel was full. That was very considerate. The room, though modest in size, was comfortable and clean. The location felt safe, too. And was very close to I-75 which was convenient. The main detractors were noise. My wife woke up with the stomping of the upstairs guests early in the morning. I heard truck traffic late into the evening, too. So it was a bit noisy. We enjoyed a limited breakfast in the morning before departing. We enjoy eggs but there were none on the selection. But the waffles were fine and the coffee was good and flavored creamers were appreciated. The location of the breakfast room was excellent, too. Overall a nice location.
1 out of 5
by A verified traveler

the hotel was dirty.outside and inside.

Posted Apr 11, 2015
Pros: nothing
Cons: everything
Location: nothing
the girl at the desk was friendly.as I went to my room I found the outside dirty.it was worse inside the room.i am 60 yrs. old. I have been to many hotels. this is the worst ever. the hotel is cheap. but you should see the people who go there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2015
We enjoyed our stay at the hotel. There were not as many restaurant options in the area got us. There was only one restaurant option serving alcohol. That is not the fault of the hotel itself, where our experience was good.
Comment from Hotel Management
Mar 31, 2015 by Charlie, Hotel Management
Thank you so much for taking the time to submit feedback on your recent stay . We love hearing ways we can improve to make guest stay better. We hope you will stay with us again in the future. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2015
Pros: Good breakfast
The room was clean and comfortable. I heard other room/street noises but they were not overwhelming
Comment from Hotel Management
Mar 31, 2015 by Charlie, Hotel Management
We would like to thank you for your valued feedback on your stay. We hope you will continue to stay with Super 8 in Richmond KY for your future travel
3 out of 5
Recommended
for Families
by kimberlyfrom Tuxedo NC

Okay for the price

Posted Mar 2, 2015 
For the price the stay was fine. Breakfast was a little limited from others I've experienced at other motels. I had a hard time getting the heat set to a comfortable setting and it was noisy. The room was clean and the front desk staff were good. The bed was not very comfortable.
Comment from Hotel Management
May 30, 2015 by Charlie, Hotel Management
We would like to thank you so much for taking the time to give us feedback about your stay. We very sorry to hear that you had a few problems. But please come back on your future travel to our Super 8 Richmond KY and give another chance. Once again thank you
3 out of 5
Recommended
for Families
by Ralphfrom Covington

Rundown in Richmond

Posted Jan 21, 2015 
Run down for its age. Breakfast area needs to be cleaner and spiffier. Carpet on stairs and in hallways in bad shape. Been there several times, and Kleenex holder in bathroom broken in all the rooms I've been in. Bed comfy enough. Room clean, but bathroom run down
Comment from Hotel Management
May 30, 2015 by Charlie, Hotel Management
We would to thank you so much for taking the time to give us feed back about your stay with us. We are very sorry that you faced a fee issues. But please give us another chance and stay again the next time you are traveling through the area.
5 out of 5
Recommended
for Couples
by A verified traveler

Clean and comfortable room.

Posted Jan 5, 2015 
Front desk person was very helpful and accommodating.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2014