Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
3.7 Room cleanliness
2.7 Service & staff
2.7 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Business Travelers
by A verified traveler

Poor Service

Posted Nov 30, 2013 on Hotels.com
I was not at all comfortable with my stay. I was staying in Le Meridien but due to non availability for 3-4 days I had to shift to this hotel. When compared to Le Meridien this hotel stands no where in terms of services, location, price etc. Some basic things were missing in the room. No Iron was available, only small water bottle, No Power plugs, Locker was not working. In spite of multiple complaints, staff did not turn up and when I shared at the reception the list of complaints I had then they took the action. I would not recommend this hotel
3 out of 5
by A verified traveler

No Internet and no breakfast linked to the booking

Posted Jul 8, 2013 on Hotels.com
No Internet access and breakfast linked to the booking
2 out of 5
for Personal Event
by A verified traveler

Gabon is the problem

Posted Apr 14, 2013 on Hotels.com
Gabon is very expensive. Nothing works properly. Very few people speak any English. Often they are rude and sloppy. Hotel had no water and electricity for half a day and during night. Staff friendly here at Okume palace but no sense of realities and how things should be in a hotel where you pay USD 250 a night. They claimed my booking was not paid for, only guaranteed, despite showing them my receipt from Hotels.com. Safe did not work. Air condition does not work in many rooms. Had to change several times. One small towel in room. No info folder in room. No telephone nrs for service. Telephone did not work anyway. Internet spotty. My impression seems much the same as that I see in other reviews. The Meridian hotel looks like it could be better but the reviews I have seen are no better. That's Gabon for you.