Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
97% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel refait à neuf et bien situé

Posted Dec 23, 2014
Pros: Le design très moderne. Le prix des consommations au bar est correct. Petit déjeuner copieux et de qualité.
Cons: Avoir plus de places de parking attribués à l'hôtel.
Location: Hôtel en plein centre ville de Liège. Séjour pendant les fêtes de fin d'année, à voir à 5 minutes le marché de noël.
Personnel très accueillant et aimable, nous avons été bien renseignés sur les activités à effectuer à proximité. Chambre spacieuse et propre.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellentes infrastructures.

Posted Dec 4, 2014
Pros: La situation.
Cons: Néant.
Location: Opéra de Wallonie.
Peu à dire car n'y ai passé qu'une nuit. Prix raisonnable.
2 out of 5
by A verified travelerfrom England

Change the name and add No Parking to the listing.

Posted Sep 10, 2014
Pros: Never got to find out
Cons: Parking signage.
Location: Middle of town, get robbed or just drive around all night looking for parking.....
Nobody bothered to let me know that hotel had changed it's name after I booked, and then found out that it did not have secure parking as advertised. It does have spaces for parking in a multistorey with incredibly low ceiling height and no warnings, or, you can park 400 yards away in an unlit side street - take your choice ......... As I was carrying valuables on board and thanks to the multi-storey, now had a broken roof box I decided I could not risk it, so travelled elsewhere. The rooms might be great, never got to see them, Lesson learnt, have complained but still awaiting a response.
Comment from Hotel Management
Sep 23, 2014 by Sarah Fourneau, Hotel Management
Greetings from Pentahotel Liège, First of all we want to thank you for taking the time to give us your feedback about our Hotel. We fully undestand your disapointment and want to address you our sincerest apologizes. We take into consideration your comments about the lack of communication and the appropriate measures have been taken to avoid such situation in the future. For the parking, it is a 1.80m heigh parking with spaces named "Pentahotel Liège" on the 1st, 2nd and 3rd floors. The other spaces are publics but we want to reassure you about the fact that it is a secured parking. The door is closed at 10:30PM and a security guard is on site the whole night. We thank you again for your comments and we hope you give us the opportunity to better serve you during your next stay. Kind regards, Sarah Fourneau Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom C

Nice hotel. Close to everything.

Posted Sep 1, 2014
This hotel was ideal for exploring by foot. We were able to walk everywhere of interest. Hotel staff was amazingly helpful and super friendly.
3 out of 5
Recommended
for Overnight Stay Before Destination
by pierrefrom lyon

pour court séjour

Posted Aug 26, 2014 on Hotels.com
Hôtel en travaux pendant le séjour
2 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 26, 2014 on Hotels.com
4 out of 5
Recommended
for Overnight Stay Before Destination
by Sarajane147from Everton147

Overnight stop in August

Posted Aug 21, 2014 on Hotels.com
Hotel centrally located but everything appears to be closed when we were there. Even the bar at the hotel closed at 11pm. Rooms good and spacious
2 out of 5
by A verified traveler

立地は良し

Posted Aug 17, 2014
市内観光には最適の立地である。エクスペディアではメルキュールホテルとあるが、実際に行ってみると、ホテル名が違っており、ペンタホテルであった。
Comment from Hotel Management
Sep 23, 2014 by Sarah Fourneau, Hotel Management
Madam, Sir, Thank you for choosing Pentahotel Liège for your stay at Liège. We very much appreciate your positive comment and will share it with our team.We hope to welcome you in the next months to show our brand new rooms and Pentalounge too! Kind regards,
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified travelerfrom Bruxelles

Lieu pratique.

Posted Aug 12, 2014 on Hotels.com
Rapport qualité prix très correct. Le personnel est en t-shirt, jamais vu dans un 4 étoiles mais est-ce sans doute à l'américaine ! Rideaux de douche dans la salle de bain. WC dans la salle de bain. Personnel très agréable.
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 12, 2014 on Hotels.com