Ratings based on 11 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom San francisco
Beautiful propertyPosted Mar 20, 2015
Definitely up to banyan tree standards. Expensive but worth the splurge.
for Familiesby mofrom 北京
原本很期待Posted Jan 28, 2015 on Hotels.com
Comment from Hotel Management
Apr 4, 2015 by MarcomLJ, Hotel Management
Posted Sep 22, 2014 on Hotels.com
for Familiesby june
Posted May 14, 2014 on Hotels.com
for Familiesby A verified traveler
Amazingly BeautifulPosted May 11, 2014 on Hotels.com
This is the best high end hotel I've ever stayed at. It's beautiful and makes you feel really special. The in-room dining BBQ is very fun. The only downsides are that the staff don't speak English very well, and that the hotel tours and treks are 3 times the price of what you'd get if you just negotiated with a local driver.
Comment from Hotel Management
Nov 1, 2014 by MarcomLJ, Hotel Management
Dear guest, Thank you very much for your very positive observations that you have shared and for choosing Banyan Tree Lijiang. We have taken note of your comments and shared them with our respective teams and while appreciating the positive experience that you have shared, we also seriously look and make initiate corrective action for any areas that we have failed to meet your expectations. We thank you again for the time taken and truly appreciate your feedback. Kind regards,
for Everyoneby Michaelfrom Minneapolis
Amazing ViewPosted Dec 10, 2013
Pros: The service was excellent. Everyone, even the service personal spoke English well. It was beautiful, a modern reinterpretation of traditional Chinese.
Cons: The hotel is 5-7 years old. I notices a few small areas that could use some freshening up: places where trim should be touched up or repainted.
Location: The location was excellent especially if you want to get away. And it was a short cab ride to Shuhur, one of the three 'old towns' in Lijiang.
The best part of the stay was waking up to the view of beautiful Jade Dragon Snow Mountain - virtually at the foot of the bed. I believe that all the suites in the hotel have this view.
for Couplesby Jamesfrom US
clean room, decent staff, but a bit farPosted May 7, 2013 on Hotels.com
hotel was very well maintained, in a spacious area with a spectacular view of the mountain. the room was very clean and spacious. the hotel staff was courteous but helpful. however, the bar hostess did not speak much english so it was a bit difficult to communicate. location is very far from city center so it's a hassle going in and out of the hotel to the city center. otherwise, a great place to find tranquility in an already tranquil city.
for Everyoneby Torunnfrom London, UK
Luxurious hotel in beautiful surroundings.Posted Dec 4, 2012
Pros: Great staff, the spa, the comfort and location.
Location: Outside town, 20 minutes drive but not too far. Peaceful and beautiful.
Lovely hotel in beautiful surroundings. Great spa with excellent messages. Friendly and most helpful staff. Distance to the rooms could be on the long side, it is a big resort. Highly recommended.
Tyylikäs hotelliPosted Nov 26, 2012 on Hotels.com
Hotelli sijaitsee noin puolen tunni ajomatkan päässä Lijiangin vanhasta kaupungista aivan Suhon kylän lähellä. Hotelli oli todella hyvä kaikin puolin. Saimme upgraden isoon villaan, koska hotelissa oli vähän asiakkaista. Villa oli iso, siisti, kauniisti kalustettu. Joka päivä yllätyslahja odotti vuoteelle. Kaiken kruunasi villan edessä ollut oma lämmin poreallas, jossa nautimme aamuisin auringon noususta ja iltaisin tähtitaivaasta. Aamiainen monipuolinen ja hyvä. Ravintoloiden taso muutoin keskinkertainen. Palvelu ensiluokkainen.
for Familiesby みのぽん
Posted Aug 22, 2012 on Hotels.com