Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom maisons alfort

Hotel accueillant

Posted Dec 16, 2014
Pros: L amabilité du personnel. Le petit déjeuner . La chambre était parfaite
Hotel a l ecart de la ville mais proche de la gare et d un grand centre commercial. 15 min à pieds à peine pour rejoindre le centre ville
Comment from Hotel Management
Dec 22, 2014 by Rooms Division department, Hotel Management
Madame Géraldine, Nous vous remercions de nous avoir fait part des commentaires qu'a suscité votre séjour. Nous ne sommes certes pas au coeur de ville de notre belle capitale des Flandres mais en restons comme vous l'avez constaté à raisonnable distance. Le centre commercial d'Euralille et les deux gares de Lille Flandres et Lille Europe sont proches. Ainsi que le Zénith et Lille Grand Palais. Nous restons dans l'attente du plaisir de votre future visite. Sincèrement
4 out of 5
Recommended
for Everyone
by A verified traveler

Uitstekend hotel

Posted Dec 10, 2014
Pros: Mooi uitzicht.
Cons: Airco minder heet zetten.
Location: Op loopafstand naar het centrum, cultuur, eetgelegenheden en winkels.
Prima faciliteiten. Een van de weinige hotels waar de kussens lekker liggen!
Comment from Hotel Management
Dec 22, 2014 by Rooms Division department, Hotel Management
Geachte Heer, Mevrouw, Dank u voor uw opmerkingen naar aanleiding van uw verblijf in ons hotel. Het is met groot genoegen dat wij uw complimenten ontvangen. In afwachting van een toekomstig verblijf, Mevrouw, Heer, in de uitdrukking van onze beste wensen. Met vriendelijk groet, Hotel Directeur
5 out of 5
Recommended
for Couples
by A verified travelerfrom Kent, England

5 * Hotel/casino for 50th Birthday celebration.

Posted Dec 9, 2014
Pros: The room, the staff, the facilities, the location, the casino........................
Cons: This is really trivial, it would be nice to have a few more coat hangers in the room, 6 just wasn't enough for us.
Location: Within walking distance from Eurostar station. Easy access into town, a 10 -15 min walk. For us the car hire was opposite as was the shopping centre.
The hotel was specifically chosen for 50th birthday celebrations, because of 5* rating, excellent reviews, location & casino. We arrived in Lille via Eurostar, the hotel was within walking distance, easily located. We were early but still warmly welcomed by very friendly & accomodating hotel reception staff. The superior room exceeded our expectations. It was warm & welcoming ( it was very cold in Lille the week of our stay ), very clean, fresh looking, no expense spared on room extras ( ie toiletries, towels, robe's, slippers, additional bedding & tea/coffee making facilities ) Very impressed with the speedy arrival of the lift whenever requested, considering we were on the 7th floor. Couldn't fault the housekeeping department, they were very professional even to the extent of turning down beds & putting chocolates on the pillows. Overall, a fantastic stay, the staff were always friendly & ready to help/advise with the smallest of requests. Reassuringly expensive, but well worth the money & every need was met.
Comment from Hotel Management
Dec 16, 2014 by Rooms Division department, Hotel Management
Dear Carole, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We are very pleased to know we contributed to such an important celebration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Bon hotel

Posted Nov 17, 2014
Pros: Le confort de la chambre
Cons: Prix de petit déjeuner, trop cher à notre goût, la qualité des viennoiseries servies (à ce prix nous espérions avoir des produits frais (du boulanger)
Location: Gare juste à côté, par contre nous devons avoir une voiture pour aller sur le vieux Lille ou au stade
Très bon sejour, qualité de service et des équipements a la hauteur de nos attentes pour ce type d'établissement.
Comment from Hotel Management
Nov 23, 2014 by Rooms Division department, Hotel Management
Chère mimi, C’est avec grand plaisir que nous recevons vos compliments. Votre satisfaction est la plus belle récompense. Nous espérons avoir le plasir de vous accueillir à nouveau prochainement. Sincèrement
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Smart modern hotel

Posted Oct 24, 2014
Hotel is very close to eurostar station and just 10 / 15 min walk to centre of Lille . Staff very helpful and checked us in early as room was ready . Room was spotless and great for a 3 night stay . Didn't eat at hotel but breakfast was 23 euros .
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 27, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Mirguet Carolinefrom Ardèche

Service impeccable, literie parfaite

Posted Sep 11, 2014 on Hotels.com
Hotel magnifique, les chambres sont très agréables et la literie est vraiment exceptionnelle. Le personnel est très à l'écoute et aux petits soins avec les clients.
5 out of 5
Recommended
for Overnight Stay Before Destination
by hervéfrom la celle saint cloud

Trés trés bien

Posted Sep 9, 2014 on Hotels.com
La chambre est magnifique.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Plush Hotel with Casino

Posted Sep 9, 2014
Pros: Rooms had a wow factor. Casino on site was great.
Cons: Nothing to mention
Location: City centre has a number of lovely buildings. Short drive to Australian war memorials at Fromelles and good starting point for Somme Valley tour.
Stayed overnight at Lucien Barriere de Lille overnight in June 2014. It is a modern hotel with superior fittings and furnishings. Valet parking was convenient. We had a great night in the casino in the hotel. Easy walking distance to city centre which has a number of lovely buildings.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Few minutes away from Eurostar and the city centre

Posted Sep 8, 2014
Highly recommended a true 5star hotel, near the city and Eurostar. Fantastic room will definitely recommend :)