Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

easy reach for station and town centre

Posted Jul 5, 2014
Cons: choice for breakfast rather than a set meal and price
Location: the main squares full of cafes, interesting buildings, good shopping, restaurants, old town with narrow streets to wander along,
Hotel Mercure is very easy to reach from the Stations and minutes away from the main town squares. Reception staff was friendly and helpful, lift working and room airy and comfortable although small. A small kettle and tea/coffee making facilities were in the room plus a small fridge. We chose not to have breakfast due to the fixed rates and it would have suited us better if we could have chosen a small breakfast with either croissant or boiled egg as neither of us wanted the full breakfast. Maybe we should have just shared one ! I would go back there or use another in the chain.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chile

a perfect hotel close to Grand Place.

Posted Jun 30, 2014
Pros: I told you everything was perfect.
Cons: put the towels in an estructure on the wall.
Location: you can walk to rail stations. Visit Palais des Beaux Arts (museum). Visit the new museum Louvre in Lens,
everything was perfect in this hotel. you can sleep very well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
Cons: The place for towels in bathroom. It is need to put a bar for security in shower.
Location: Location is perfect, in the middle of the beautiful city.
The location of the hotel very good. Staff excellent.
5 out of 5
Recommended
for Everyone
by Bernard from Shropshire

Journey to Lille

Posted Jun 18, 2014
Pros: See above.
Cons: We paid for room only. We had one (buffet) breakfast but at 17 euros this seemed expensive so we took our other breakfasts elsewhere.
Location: Very central to museums and galleries and shops and restaurants of which there are a lot!
We wanted to spend some days in Lille, travelling by Eurostar. The hotel is conveniently located close to the city centre and Eurostar station. Although on the street we had no problems with noise and the room was double glazed, air conditioned and with a small balcony. The room was a bit small but for four nights stay this did not matter. The hotel is well equipped and staffed and in an historic building. So, a good choice for us at a reasonable price.
5 out of 5
Recommended
for Everyone
by Ed from Tokyo

Nice hotel adjacent the city center

Posted Jun 2, 2014
Pros: I will stay at this hotel if I have another chance.
Location: Very convenient for shopping and sightseeing.
Spacious room at reasonable cost. I will stay at this hotel if I have another chance.
5 out of 5
Recommended
for Everyone
by Ann from Cardiff, Wales

Great location, great staff

Posted Jun 1, 2014
Pros: Nice ambiance and great location.
Cons: Better doors on the en suite.
Location: We were near the grand place and the old town where there were nice restaurants. Next time we will book a restaurant in advance.
It was easy to get to everywhere on foot from the hotel. The staff were very helpful. The room was very comfortable and well insulated so very quiet for a centre of town location. I wasn't keen on the en suite with its glass doors but that is the only minor irritation worth mentioning.
4 out of 5
Recommended
for Everyone
by Nick from Victoria BC Canada

Great location in Lille Centre

Posted May 27, 2014
Pros: Location
Cons: Self -serve breakfast arrangements a bit confusing, somewhat noisy at times
Location: Great shopping, eating and cultural facitities all in walking distance, as is the train station
Pleasant 2 nights in a well located agreeable hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel central in the city of Lille

Posted May 10, 2014
Pros: Modern decorations , helpful staff who understood our weak French. Excellent breakfast provided. Good rates .
A pleasant stay in new surrounding.s, made better by our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

an excellent central hotel in a beautiful city

Posted Feb 15, 2014
Pros: central, clean and efficient
Cons: have a 2 level breakfast price. 17+euros is too much for a coffee and some toast It's OK for a full breakfast.
Location: very central for Grand Place, restaurants and shopping
excellent and helpful front of house staff. very good 24 hour help-yourself snack and drinks service
4 out of 5
Recommended
for Everyone
by sue from staffordshire

Good central location

Posted Feb 7, 2014
Pros: Good service and room standard
Cons: Better dining surroundings
Location: Central to bars restaurants and shops
Only stayed the one night...comfortable room. Didn't use the dining facilities as they were minimal and thought prices a bit over the top.